"Customer centricity at its best "
Since the beginning of the year, my husband and I have been exploring various car makers. We wanted something different from our current Honda SUV. Based upon our research, we decided to proceed with Infiniti. We visited the dealership on March 25 and were lucky to be partnered with David. It was definitely our lucky day. David was very patient, knowledgeable, courteous, accommodating and entertaining. Our satisfaction and overall happiness with our choice was important to David and we really appreciated that reassurance. We decided upon the QX60.
We were so satisfied with our QX60 purchase, that we visited David again this past weekend. We decided to trade in our Nissan Maxima for the Q70 Sport. We are officially part of the Ray Catena Infiniti family thanks to David. His unparalleled quest for valuable customer service is definitely exhibited on how he treats his clients. We thank you David and the entire onsite team for your hospitality and professionalism.
"Complete Peace of mind...."
This dealership was top notch!. This is the 2nd time I used this dealership. Jack went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. He was outstanding. No slick sales gimmicks, no pressure. Just great, accommodating service.
"Excellent, professional and courteous service"
Jeff is a very personable young man and dealing with him has been a pleasure. He was very knowledgeable about the vehicle and explained all of the steps of leasing the Q50 and made sure we understood everything before signing. All questions or concerns were resolved to our complete satisfaction quickly and efficiently. The car was delivered on time and its preparation exceeded our expectations. We recommend this dealership and Jeff to everyone.