We have driven Chrysler Town and Country vehicles for many years, and recently decided to purchase a slightly smaller vehicle, and yet one that sat up higher than today’s sedans with low seats that are difficult to get in and out of. Over a period of several weeks we talked with the sales personnel at Royal Gate Dodge Chrysler Jeep about what we wanted and what would best fit our needs.
Three weeks ago we decided to trade in our 2012 Chrysler Town and Country with nearly 60,000 miles on it for a 2015 Jeep Cherokee Latitude with several upgrades. Throughout our weeks of searching for what we wanted, the sales personnel at Royal Gate were always very professional, never pressuring us in any way. When we got down to negotiating a trade in, we were treated very fairly.
The trade in price we received for our Town and County was more than we expected and more than the Kelly Bluebook indicated we would receive, and the price we settled on for the Jeep Cherokee was very reasonable. When it was all over, I felt it was a win-win deal for us and for Royal Gate.
I especially commend Don Johnson, the New Care Sales Manager, and two Sales Consultants, Beau Campbell and Aaron Duncan. All three demonstrated great patience, were always courteous, listened to our concerns and needs, responded to our question, and had an excellent grasp of product information. Doug Smith, Business Manager, whom we worked with in finalizing all the details and arranging for financing, also should be commended for his professionalism and product knowledge.
Since purchasing our Jeep Cherokee, the personnel at Royal Gate—sales, business, and service—have been available and helpful in answering questions we had. I definitely would recommend friends and family members going to Royal Gate Dodge when in the market for a new vehicle. All in all, Royal Gate is the place to go!
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