Saab of Santa Ana

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Saab of Santa Ana:
I bought a used convertible. Fun car. Found out weeks later that the squeak I heard in the right front was actually a broken shock. Further inspection revealed the car had been in an accident. It had a bent rim, crushed pre-converter, crushed down-pipe not to mention a broken shock. The dealer fix all of this at no cost to me. One year later 2 pixels went bad in my heads-up dashboard display. The fixed this, no charge. Replaced the whole unit. I came in one day for normal service and asked if they could also install an aftermarket anti-sway bar I purchased online. They did this for me for free. This is the best dealership experience I have ever had. Get your Saab serviced here -- or buy a new one. Ask for Jeff Jones.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Saab of Santa Ana:
Bought a 2000 9-5 2.3t from an independent high-line reseller. He told me it was serviced by Saab of SA, but to be safe I took it to Saab of SA fairly soon for 40,000 mile service.<br><br>Was initially given the standard price for 40,000 mile service. It was completed in a couple of hours while I waited.<br><br>The final charge was LESS than the quoted estimate. In effect they confirmed that it was recently and thoroughly serviced, and were HONEST about it.<br><br>I truly hope it works out as well, in the future, as I'm on my own dime with this car. It is our &quot;2nd&quot; car.<br><br>It is a fun car to drive, and I've had the range; BMW, Mercedes, Porsche.<br><br>Just leased a 2004 Audi Allroad 2.7t for 24 months (this is our &quot;1st&quot; car), replacing a 2000 Mercedes ML320 at lease-end. Well publicized Mercedes quality problems, of which we had our full share, preclude another MB in near term.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Saab of Santa Ana:
We got a great deal on a 2003 Aero Wagon. Anewly renovated dealership. Great staff.

Was this review helpful to you? Yes | No