My wife and I purchased an 02 Toyota Highlander in jan. 2012. The vehicle seemed to be in good shape. No leaks, very clean, a 2 owner vehicle and good car fax. It had 79784 miles on it and we thought it would run for a long time, being a toyota. Right after the limited warranty ran out I noticed the oil light on one morning while going to work. I stopped at a gas station and checked the oil and it was 2 quarts low. I went inside and bought oil and put in it. It only had 82000 miles on it and wasnt even do for an oil change yet. After that i checked the oil weekly and had to put oil in it just about every week. I took it to sam swope to have the check engine light checked right after i bought it and the service person said it was the gas cap causing the light to come on, this was before i realized the vehicle was burning oil. The highlander now has 101000 miles on it and ive had 2 different mechanics look at it and both said the engine needs to be replaced due to a mechanical defect in the motor. I called sam swope to see if they could help with the replacement of the engine and they basically said too bad. So here i am with a toyota with 101000 miles on it and it needs a new engine. Sam Swope should have made sure since it was a certified used car that it was in tip top shape and didn't have a problem with oil burning. Toyota had a problem with these engines and actually had a class action law suit against them but it ended in 2010. Of course now anyone buying these vehicles are stuck with replacing the engines because dealorships like Sam Swope either don't care about their customers or they are too dumb to do the proper research when purchasing cars for resale.

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Damon was awesome, five stars across the board. He held open the door for my mom and I as we arrived, and was extremely pleasant to work with. He immediately showed cars in my desired price range, unlike many other salesman who push the envelope, which was a very nice change of pace. He wasn't pushy and was extremely knowledgeable about his makes and models. I would definitely recommend Damon to anyone looking to buy a car, I'll definitely buy from him in the future. Thanks Damon.

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I thought he was a very good sales person. He went above and beyond when i visted the delershipe. he's great and i really injoyed coming to look at used cars there. I have remcomanded Doug to my my grandmother to come up there and look for cars up there and to ask for doug when she comes. Doug really made me feel like i was home when i came to look at used cars. HE IS A REALLY GOOD SALESMEN! I vistited up there was on friday the 21 on december. My name is Michael h Metts.

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We bought two cars from Damon.He is very professional at what he does. We were so
impressed with his understanding of cars and his great attitude that we recommended
a friend who needed a car very badly. I can understand the success that Sam Swope
has because of the skills, people friendiy disposition, and honesty that Damon Hampton
possess. We are recommending all our family and friends to Sam Swope and ask for
Damon Hampton. Donna Washington

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First I would like to give honor to our Lord & Savior Jesus Christ. I followed my inner Spirit(gut)to call Mr. David Lail to see if their was something that could be done for a vehilce my son & I had purchased from Sam Swope in April 2012. Had Big Time problems. I left Mr. Lail a message on his mobile & not expecting to hear from him so quickly, he called me back immediately!And from his wife's hospital room, I was truly surprised & impressed! I explained the situation & he got to work & I begin to receive calls from several members of Sam Swope, from Kerry Donavon(VP)Steve Stuber(Director of Sales). When I first called Jamie was very helpful to open a case for me & she notified everyone mentioned above. All parties involved has made a bad situation an Amazing One for me & my family! My son is like a new man. He was allowed to get this vehicle checked out by a machanic he trusted & all turned out to be a positive deal for him. He is HAPPY again only because each of you at Sam Swope listened to me & my son & you had a heart to believe & understand what we were feeeling here. As a team & family Sam Swope stepped up to the plate & accepted responsibility to make this situation gone bad a truly great one for us. All I can say right now is, I am so glad I made that call Mon. Nov. 12, 2012! Thanks to each of you for a Joyous New Year coming, 2013. My son really deserved this & I was willing & ready to do all I had to do for this mission to be accomplished with VICTORY! as it was.

Peace to each of you & your families this Holiday Season.

Thanks Sam Swope Honda World

Betsy Denise Boyd

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Mr. Hampton is by far the worst car salesman I have ever talked to. He absolutely lied about several things regarding the sale, price, dealership profit, etc. All he did was try and change around the monthly payment rather than the total cost of the vehicle. Overall, it is clear that this gentleman is out to get you and if he is not personally going to make a $1,000 or more profit from you then he will NOT work with you, instead he'll lecture you on how a business should be run. Unless you are happy with sticker price, don't work with Damon Hampton.

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Damon was great to work with. We told him exactly what we wanted and he worked with us to make sure it happened. He was not pushy and thats what we liked the most because he made us feel comfortable. We are definetly recommend our friends and family to him! Thanks so much!!!!

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My wife and I went into getting a car not knowing if we would even be able to be financed. As soon as we walked into the Big Lot office Damon immediately made us feel reassured and was showing us options in 10 minute. we dont have great credit but we left with an awesome car at a great price. The guys (Damon and Kent) were very helpful, personable and even there with sound advice to help improve our credit situation. I will recommend Sam Swope to all my friends and family with no reservation.

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Dennis was great to work with stayed a little late on the first night and then came in to finish the deal the following evening. (even though he was scheduled to be off)
after a couple of days the battery went dead. So Dennis brought a new one to my home and helped install it. (at no charge) that says alot since i live in indiana and did not have to fight traffic on the bridge. Thanks

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The service was great. The price was over our budget but it was worth it. The overall experience was great and I would highly recommend this to friends.

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