Security Nissan

Reason for Visit: Service

I recommend this dealer: No

My Review of Security Nissan:
I have two complaints in through Nissan so far.
First off, I paid for a 7500 mile service- includes tire rotation and they didn't rotate my tires. How do I know?- the rear drivers side tire is and always has been a different brand and even with the rotation of my tires allegedly, it still remains to be the only tire that is a different brand.
Secondly, around the beginning of fall I took my car in to have the brakes checked. They topped off my fluids. Around Thanksgiving I heard a grinding noise and by Christmas it was worst. I took it to Norris Nissan this past week only to be notified that my brakes in the front were HORRIBLE 2/32 and he back was following at 5/32. I drive less then 1000 miles a month so why wasn't I notified with my brake check at Security Nissan that my brakes were failing? Maybe because they wanted to charge me for a whole lot of stuff that would have been wrong had I kept driving on them.
My front brakes have been repaired- no noise at all.
My rear brakes will be repaired in 3000 miles.
I am filing a complaint with the Better Business Bureau after I receive a return call from Nissan's Service Manager.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Security Nissan:
Don't even think of servicing your vehicle here (especially for parts replacement). Well, I had problem with my started (Nissan Maxima 1997 model) and I got to tow my vehicle from Linthicum to the dealer, since my vehicle is not starting. They called me to office after diagnosing and mentioned for starter replacement ($290) and two hours labor charge ($95/hr ~ 2hr = $190). I was left with no choice. After paying the bill when I tried to start the vehicle it won’t start-up and they say that the security alarm is creating the problem…wtf. I was so pissed off, almost had fight with a person called Bill, so uncivilized person. After few days (13) I went to NTB for breaks service. They check my vehicle and suggest for started replacement, since it got almost broken.

So, I beg you all, not to go Antwerpen Security Nissan for servicing. Rather go for Sheehy Nissan, at lease they treat customer very good and honest

Share on Facebook

Was this review helpful to you? Yes | No