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South Bay Honda - Service Center

3.7

256 Lifetime Service Reviews

920 Thompson Street, Milpitas, California 95035

256 Reviews of South Bay Honda - Service Center

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August 16, 2016

"Airbag Recall"

- Bulacan4142

GREAT service! Went in for airbag recall and was assisted immediately by Cleeta and her team. Quick turn around and proactive service. Thank you, South Bay Honda!

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Recommend Dealer
Yes
Employees Worked With
Cleeta
March 29, 2016

"Friendly, fast"

- 8kids!

Went in for a recall. They were prepared and had it done quickly (another dealer told me it would take 2 visits). Asked for a free service (attaching a part that had come off) and it was done for free.

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Recommend Dealer
Yes
Employees Worked With
Brian Keegan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
December 04, 2015

"Excellent Service"

- metet

I always come here @ South Bay Honda every time I have problem with my car. Employees are friendly and reliable, most esp. Mr. Paul Nguyen

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Recommend Dealer
Yes
Employees Worked With
Paul Nguyen
October 24, 2015

"On-line parts Division"

- Bob

This Dealership affiliated with an On line parts Division "Honda Pars Cheap" that I have been having trouble receiving credit card reimbursement from. I don't think I will ever see my refund. I believe I have been conned.

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Recommend Dealer
No
Employees Worked With
Honda Parts Cheap
May 12, 2015

"Honda hire awesome people!"

- Toves, P. 4t8

I commute from the Central Valley and listening to the radio helps with the long drive. My battery died during the weekend and my radio had to be reset. The second I entered the office; I was asked if I've been helped. It was hectic yet I was not ignored. Art Maneafaiga who greeted me; dealt with my issue with kindness and is very knowledgable. The radio codes did not work at first but he was determined to fix it. He did, so I was a very happy camper. I had a very very nice experience at this dealership. By the way, because of him I may just have my maintenance done there. Patrica Toves

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Recommend Dealer
Yes
Employees Worked With
Art Maneafaiga
May 08, 2015

"They stand by their services "

- Hary @ Sunnyvale

I have been servicing my car last 3 years. I had some observation post my services and the manager is always approachable and kind enough to do it free of cost both spare parts as well as service labour. Have a word with Brian K. This is a good place for car service and with my research they are always price competitive

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Recommend Dealer
Yes
Employees Worked With
Brian Keegan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
March 25, 2015

"not satisfied customer"

- mangundayao729

I HAD A ALARM INSTALED FOR MY NEW HONDA ODESSEY AFTER THE WORK WAS DONE THE ONLY INFORMATION I GOT FROM THE SERVICE ADVISOR WAS MY CAR HAS A SHOCK SENSOR SHOWED ME HOW TO LOCK AND UNLOCK MY CAR THRU MY REMOTE .HE SAID HIS MANAGER SAID THEY HAVE NO MORE INFO ON THE ALARM ITSELF SO HE GAVE ME OWNERS GUIDE. AND THAT WAS IT... I HAVE PAID $1200 FOR THE CAR ALARM MORE DETAIL EXPLANATION SHOULD HAVE BEEN COMMUNICATED TO ME ...

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Recommend Dealer
No
Employees Worked With
Brian Keegan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : jonathan agustin
February 09, 2015

"Worst experience"

- sachin

Took my CRV for regular A1 service, didn't know that I will face so many issues. My Bluetooth stopped working immediately after I took car. After multiple restart of phone and connection in car, it started working again. After that started getting warning indicator D3 on console. Heater stopped working after service. Not sure how to proceed now.

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Recommend Dealer
No
Employees Worked With
dont know the name
December 18, 2014

"Battery Replaced in my Odyssey Elite"

- lpoliset

Very Very detailed question and answer session and the service rep really understood the problem. He gave the detailed procedure on how do they do it.... such as 'first they check the battery condition that the voltage levels, if that holds good then they will do GRE test, if that fails then they need to perform the diagnostics test to see the car's computers are working fine are not. Very courteous Service. With George being the driver of the drop off service, he's very bright and communicated very well through out the drop off and pick up. Kept a very healthy conversation and very pleasant to use the service. They made my day good.

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Recommend Dealer
Yes
Employees Worked With
Michael and George
December 10, 2014

"Top of the Line"

- Auto Now

I've dealt with almost all employees in all divisions for 9 years and could not have had a better experience. Brian Keegan (Service Director) and his crew have always met my needs. Wayne Straley, Regina Mayes, Art Maneafaiga, Ralph Palma, Azeem Abdul, Nhan Duong and others are very knowledgeable but, if they are not sure of the something specific they work as a true team. My trip to this location is over 15 miles with 2 other dealers very near. James M.

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Recommend Dealer
Yes
Employees Worked With
Brian Keegan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
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