Spitzer Homestead Chrysler Dodge Jeep Ram

Spitzer Homestead Chrysler Dodge Jeep Ram
30101 South Dixie Hwy
Homestead, Florida 33030
(305) 248-5880

Manufacturers: Chrysler, Dodge, Jeep, Ram, Used Car Dealer

Most Reviewed Employees
Dion Steward Dion Steward
Sales Person
Edgar Rogers Edgar Rogers
F&I Manager
Jayne Cunningham Jayne Cunningham
Service Advisor
Mark Arnold Mark Arnold
General Manager
William Lee William Lee
Service Manager
Rony Alvarez Rony Alvarez
Sales Person
Michael Young Michael Young
Parts Manager
Michael Eby Michael Eby
Sales Person
Karen Pinos Karen Pinos
Office Manager
Kristopher Perez Kristopher Perez
Sales Person
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 4.5/5
7 Reviews
Spitzer Homestead Chrysler Dodge Jeep Ram

Overall Score: 4.5 Star Rating4.5



About Spitzer Homestead Chrysler Dodge Jeep Ram
Certified: Spitzer Homestead Chrysler Dodge Jeep Ram
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Spitzer Homestead Chrysler Dodge Jeep Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



ahkjmom
3/28/2012 4:31:59 PM

Overall Score: 2 Star Rating   1.5  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: sales internet team

My Review of Spitzer Homestead Chrysler Dodge Jeep Ram:
I asked for a car fax on a used vehicle- after 3 days and 7 messages back and forth the car was sold and I still never heard anything on its history or the fact that it was sold. They just ignored the follow up emails. This place came recommended but I guess a small commission doesn't rate good customer service. I asked for a managers name but was told "they would look it up and get back to me." WOW these people should be grateful that they have a job.

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art2046
3/22/2012 5:24:43 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jayne Cunningham, William Lee, Edgar Rogers, Dion Steward

My Review of Spitzer Homestead Chrysler Dodge Jeep Ram:
I usually do not write reviews, but I have been so impressed by their service department even though I did not by Jeep from them. That did not matter, they treated me as a loyal Spitzer Homestead customer the minute I arrived at t he service department. Because of Bill Lee, the service manager and Jane, I bought a new Jeep from this year; they have earned my business the old fashioned way Service and professionalism. And guess what their sales department was just as professional, with Dion Steward in sales, he was friendly and patient, Ed Rodgers, in finance another professional who put the customer first. I cannot say enough about Spitzer of Homestead. Just a top notch operation. Thank you all. You have my recommendation and a loyal customer.

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Junee
12/20/2011 12:26:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Arnold, Edgar Rogers, Dion Steward

My Review of Spitzer Homestead Chrysler Dodge Jeep Ram:
I originally went to Spitzer to trade in my Mom's SUV. Dion Steward welcomed us and made us feel very comfortable as he patiently listened to our needs. He helped us choose the right vehicle and my Mom happily drove home in her new Durango that evening. At most dealerships, that is where the relationship ends. The thing that made me a loyal customer was the extraordinary treatment my Mom received on subsequent service visits. EVERY person at this dealership, from the general manager, Mark Arnold, to Bill and Jane in service, treats her like family. The follow up is unbelievable. Dion remembers her Birthday every year! Spitzer gives a level of service that is usually only seen in small towns...you forget you are in Miami! I have referred many friends to Dion and Ed at this dealership, personally bought a Jeep Wrangler here, and keep coming back for excellent service and fair prices. I highly recommend Spitzer to anyone who is looking for a great car buying experience.

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bingobabe1226
12/17/2011 10:37:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dion Steward

My Review of Spitzer Homestead Chrysler Dodge Jeep Ram:
I bought a Dodge Durango five years ago from this dealer. I wanted to trade in for a smaller, more economical vehicle. I returned to my excellent, friendly, professional salesman, Dion Stewart. He immediately had an appraisal of my Durango and was able to get me into my beautiful Dark Cherry Red, Chrysler 200. I was very pleased with the process and walked out of there within 3 hours. I had not gone to any other dealer as this was my choice to return to where I was satisfied with my last purchase. I am thankful that Spitzer Autoworld has returned to our area. I have referred several friends and acquaintancs to Spitzer Autoworld and of course DION STEWART!!

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vancedean
12/16/2011 9:14:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Edgar Rogers, Dion Steward

My Review of Spitzer Homestead Chrysler Dodge Jeep Ram:
The sales staff at this dealership is top notch, friendly, competent, and puts the needs of the customer as number one priority. I especially recommend working with Dion Steward or Ed Rogers as these two are some of the most knowledgable and helpful I have ever had the opportunity to trust with my automobile needs. Dion also has one of the biggest, most authentic smiles I have ever seen on a car salesman! If you have need of a quality used car or you're in the market for a new one, these guys are the ones to see, hands down!

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leosalazar
12/16/2011 9:09:04 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dion Steward

My Review of Spitzer Homestead Chrysler Dodge Jeep Ram:
Dion was great he was very informative and have done businees with him and the dealership as well in the past. Have purchased 6 cars in the past with this dealer.

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benrds
12/15/2011 11:40:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dion Steward

My Review of Spitzer Homestead Chrysler Dodge Jeep Ram:
I have dealt with this dealership for the past 36 years and it is a known fact that you will not find a more professional and friendly group of people anywhere. I have purchased 5 new cars over the years and have always been greeted at the door and made to feel welcome. My salesman for the past three vehicles has been Dion Steward. He is my kind of salesman. One who is thorough with explanations of the vehicle and how everything works. You never leave that dealership in doubt of how things work and in fact, he gives explicit information to call him with any questions that you may have. I have seen salespeople come and go over the years as it is a tough profession to earn a living. If all dealerships had people like Dion Steward then there would be a lot more people leaving with smiles instead of feeling disgusted. On a scale of 1 to 10 I give this dealership a 10.

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