Stadium Auto Mall - Service Center

55 Route 17 North, Rutherford, NJ 07070

3 Lifetime Reviews for this Service CenterWrite a Review

  • Customer Service:

  • Quality of Work:

  • Friendliness:

  • Overall Experience:

  • Pricing:

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"made appt for service for Monday at their suggestion,..."

dsmalcolm
8/14/2012 8:49:25 PM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
Jeffery Peck
  • Customer Service:

    1
  • Quality of Work:

    3
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.8

My Review Of Stadium Auto Mall:

made appt for service for Monday at their suggestion, they called at 4PM to say they hadn't gotten to it could I leave it overnight. Next day called at 12 to say it would be ready at 3PM. Didn't call so we called and was told it wouldn't be ready until 5.
Talked to service director about it and he basically was totally unresponsive about the issue, told me he hated working at the place and that they were totally incompetent with which I would have to agree

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"OMG this is a joke. These people where more interested in..."

marie1234
6/5/2009 8:40:29 PM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
augusto and ralph
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Stadium Auto Mall:

OMG this is a joke. These people where more interested in dancing and playing then taking care of there customers. I will never go back to that place again.... Take it from me they are very very bad.. The parts department was horrible , waited to long and they were not helpful at all.

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"My Jeep GC is 5 years old...I'm there every week. ..."

myjeepsux
8/13/2006 11:54:40 AM

Reason For Visit: Service
I Recommend This Service Center: No
Employee(s) Dealt With:
Bill/Chris
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.4

My Review Of Stadium Auto Mall:

My Jeep GC is 5 years old...I'm there every week. Problems range from ac (900) and they blew out a new speaker when repairing that to sensor ? (500) now the window is shot all within 3 weeks. Not only that it takes 2 or 3 visits in complaining about a problem to be told no they didn't find anything. I've been going through problem after problem since I bought it here and that sales exp. was a nightmare too with them not declaring that the interest rate was almost 11%...i hit the roof the month i got the first coupon....and they are rude (except for Bill)
Im at my last straw...don't know who to complain to because you get no where....

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Stadium Auto Mall - Service Center