made appt for service for Monday at their suggestion, they called at 4PM to say they hadn't gotten to it could I leave it overnight. Next day called at 12 to say it would be ready at 3PM. Didn't call so we called and was told it wouldn't be ready until 5.
Talked to service director about it and he basically was totally unresponsive about the issue, told me he hated working at the place and that they were totally incompetent with which I would have to agree
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