Woody Buick GMC

Woody Buick GMC
909 E. Chicago
Elgin, Illinois 60120

Sales: (800) 758-1204
Service: (847) 742-4900

Manufacturers: Buick, GMC


Most Reviewed Employees
Steve Holmes Steve Holmes
sales Consultant
Mary Froelich Mary Froelich
Leasing Manager
Mike Borawski Mike Borawski
Sales Manager
Carey Lynch Carey Lynch
General Sales Manager
Troy Kent Troy Kent
Internet Manager Sales
Houston Reynolds Houston Reynolds
Sales
Greg Kijek Greg Kijek
Service Director
David Hey David Hey
Internet Service Advisor
Jerry Mitre Jerry Mitre
Service Advisor
Patrick Woodring Patrick Woodring
Internet Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Free Coffee
Free Loaner Cars
Free WiFi
Parts Store
Shuttle Service
Television
Valet Service. You can't come to us Woody will come to you.

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:30 PM

Tuesday: 8:30 AM - 8:30 PM

Wednesday: 8:30 AM - 8:30 PM

Thursday: 8:30 AM - 8:30 PM

Friday: 8:30 AM - 8:30 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 4:30 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:30 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
65 Reviews
Woody Buick GMC

Overall Score: 5 Star Rating4.8



About Woody Buick GMC
Certified: Woody Buick GMC
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Woody Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Woody Buick GMC
Great People, Great Service, and Great products all lead to one thing a Great Buying experience here at Woody Buick & GMC. And if you have a trade you have a deal. Woody is always standing in the showroom waiting to offer you top dollar for your trade. And if you can't come to Woody, Woody will come to you. We have the largest selection of 2012 Inventory. And once you purchase your vehicle you never have to worry about making time to service your vehicle. With our Valet service your never without a vehicle. We come to your home or work and pick up your vehicle and leave you a vehicle to drive. No more waiting around in the service department.


1deano
5/21/2012 3:13:29 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Borawski, Troy Kent

My Review of Woody Buick GMC :
I travelled a long way to purchase a hard to find car and i was very pleased with their overall approach- no silly little car dealer games- one of the better experiences I have ever had purchasing a used car.

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Harold Deutscher
5/19/2012 8:33:56 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Holmes, Carey Lynch

My Review of Woody Buick GMC :
Steve Holmes was extremely helpful and friendly. We did not feel like we were just another "number". Both Steve and Carey spent a lot of time with us. They asked us what equipment we wanted and offered several options. They worked with us to find a car that fit our needs and our budget. We would not hesitate to buy another car from Woody Buick.

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johnrG
5/15/2012 5:10:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Borawski, Steve Holmes, Carey Lynch, Patrick Woodring

My Review of Woody Buick GMC :
I stopped at Woody's and test drove the new Buick Verano accompanied by Patrick Woodring. There was no 'pressure to buy' during this initial contact at the dealership. The next day I stopped back and spoke with Steven Holmes and Mike Borawski who worked together to make me an offer on a new Verano giving me the choice of leasing or buying. Sherrie (y) did the financial workup and I decided to buy a 2012 Verano! I received more than I expected on my 'trade in' which was a nice surprise. Along with the competent and friendly atmosphere, I could see there was a honest desire on the part of all the employees to make my visit and purchase a 'great experience.' Then before leaving, I received a large hanging basket as a 'thank you' from the dealership! I would definitely recommend Woody's Buick. And you will be very satisfied with the leadership and quality of work done in their Service Department. Oh, and don't forget to bring along your dog! Salesmen need T.L.C. also!!!!

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Jack Howard
5/14/2012 3:19:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: David Hey

My Review of Woody Buick GMC :
The service department deserves recognition for the complete and concerned approach to the recent problem with the 07 Pontiac Torrent Stabiltrac and ABS warning and system repairs. The service advisor David explained everything and followed up in a timely manner. My experience with Woody's service department has been excellant!

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lmahoney
5/11/2012 12:44:34 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Borawski, Troy Kent, Carey Lynch

My Review of Woody Buick GMC :
We visited several dealerships, including another Buick place. We didn't know if we were going to buy a new or used car. When we saw the 2012 LaCrosse, we really liked it. The reason we bought from Woody was the salesman, Troy Kent. Very informative and patient and not pushy. Would recommend him very highly.

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Oldrichfz
5/9/2012 5:13:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mary Froelich, Troy Kent

My Review of Woody Buick GMC :
My car buying adventure started in November 2011 when my interest was caught by an ad regarding a Buick luxury compact. I just didn't want a large car anymore. On the internet I was directed to Woody Buick in Elgin,IL and internet manager Troy Kent. I told him what I was interested in, the group level and the color I wanted. At the time no Buick Verano's were at the dealerships. Weeks went by and the Verano's were begening to be delivered to the dealerships. Toy Kent called me that the car came in and asked if I would like to test drive it. I did and was impressed with the looks and the quiet ride of the car. The color I wanted Mocha Bronze Metallic was a late availability. Troy stayed in contact with me email and phone the entire time. One day months later the color I wanted arrived at Woody Buick. I could not get there with my wife to look at the car and see if my wife could comfortably get in and out of the car. She had a problem with our present car. Troy said that it would not be a problem and that he would be happy to drive the car out to our home. What a service by Woody Buick in Elgin, IL. Upon arrival the color was very deep and rich looking and my wife had no problem entering or exiting the Verano. The rest is history. This is not my first GMC car but it is my first Buick. I think I moved up with the purchase of this car.

As far as paper work goes, I told Troy how I wanted to purchase the car and the price I was willing to pay. Now enters Mary Froelich, leasing manger, into the picture. When Mary was working on purchasing plans she realized there was an additional $1,100.00 lease incentive. She took the time to explain everything to me and again went over everything when my wife and I came to sign the papers the next day.

I am now a proud Buick owner and would highly recommend both the dealership and the two proficient professional people who worked with me and for me.

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quilting687
5/6/2012 2:34:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Holmes

My Review of Woody Buick GMC :
Woodys dealer ship is the best. We have been treat like family. Steve Holmes is like a family member to us. This is the third suv that we have bought from there. Will buy from there again and have sent many people there to buy. Thank you and God Bless

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ultrarunner
5/1/2012 12:43:35 PM

Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Borawski, Steve Holmes

My Review of Woody Buick GMC :
This was our first vehicle purchased at Woody,a Buick La Crosse.
Steve Homes was our sales person. Friendly,through and lots of
patience. Even a couple of follow upcalls at home to make sure every
thing was just right. Thanks Ken

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Senarine
4/29/2012 2:30:14 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Holmes

My Review of Woody Buick GMC :
I purchased a new Verano yesterday from Woody Buick. My sales person was Steve Holmes. Steve Holmes reminds me of myself when I was a salesman (20 yeasa executive vice-president of sales). He is thorough, forthright, very experienced and straightforward, and has lots of patience. My wife and I are in our eighties and he painstakenly took the time to educate us on all the newfangled buttons on the dashboard. I have known him for twelve years during which time he has sold me three cars.He knows all my boys and maybe they will learn to love him as much as I do.-- Joe Persaud

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jrupert45
4/28/2012 3:00:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mary Froelich

My Review of Woody Buick GMC :
this is the third lease - Mary is the most professional sales person that I have dealt with in 40 years of purchasing vehicles. Execution - follow-up - empathy - professional pride in the product she sells. Her taking you through all of the features of the new vehicle is fantastic.

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