"Great Experience "
I purchased a car from Rich Otto and the experience could not have been easier
I chose the car I wanted from their website and filled out some paperwork beforehand and gave my deposit. I arrived at their dealership test drive the car and completed my paperwork and was driving out of their lot in less than an hour and a half. The car is exactly as described on their website. Rich even tracked down an extra key for me and mailed it to my home.
"Honest From Beginning To End "
This was my first time buying a car without seeing it in person. I will admit that I was a little nervous/hesitant. I worked with both George and Mike and they were up front and honest about everything throughout the transaction. They sent additional pictures and we texted back and forth in a timely manner. I even had a trade-in to work into the deal and we both agreed that we will be up front with overall condition of the vehicles so that we didn't have any "hidden surprises" when I made it to their lot to sign the papers. I was extremely happy to see that they were honest and didn't try to nickel and dime me on my trade. It was a smooth, pleasant purchase and trade-in. I would definitely recommend this company to anyone in search of a new vehicle.
"Great experience "
- Bobbi Zou
I was looking for a car and they happen to have it at a lower price and mileage compared to other dealers. I give it some thoughts to shop around a little more before I ink to deal. In hopes of finding a better deal. But, I later come to find out that their price are somehow the lowest compared to other dealers.