Excellent smooth easy going pleasant professional - Chase Paden
I would definitely recommend someone to go purchase at this dealership very professional, friendly,relaxed, and easy going environment I would definitely refer someone to purchase from this dealership I enjoyed my experience.
The staff was very helpful, - Fordham
They , helped me make a finally decision. I will recommend them to anyone. This was my first purchase from them and won't be my last.
Excellent Sales Experience - cw
Thank you Danny Ware and all the sales and finance team who listened to my needs and made my purchase experience great. They showed great team work even after the sale. Thank you all.
Best experience - Great customer service
The purchase of my 2016 Terrain was the best experience I have ever had purchasing a car. I was assisted by Melvin Sandler that made this experience a fantastic one. He was courteous and informative, and answered every question that I had. Same I can say about Sam Afeworski that helped my with the financial aspect of the deal. I left the dealer very happy and convinced that I had received a very fair deal. I recommend this dealership and thank Melvin and Sam for a great experience. Very satisfied.
Worth the trip - Harry Sinner
The entire crew was pleasant to work with. The whole day was a bit complicated (on my lender's behalf) so I was there for a few hours but the staff there made it enjoyable and ensured that I was as comfortable as I could be. The long drive was more than worth it to work with everyone there.
Used truck purchase - Ksamples84
Ken was great. Very friendly and not pushy at all. He helped us out a lot. If you need a vehicle go see Ken.
The finance manager was very friendly as well.
Oustanding Experience that I won't forget about!! - Kristina McElroy
The best experience with James Mills and the sales manager Bobby. They went out of their way to go to Florida and get me the car I wanted. It was a better price at Cronic with half the miles. I could have gone down the street to Speedway Ford and got the car I wanted but I didn't because they were determined to earn my business. They put me in a 2013 Ford Edge limited for over 2 weeks while I waited to get my car in from Florida. I wouldn't want to go anywhere else this wasn't the first time buying from them and certainly won't be the last!!!
Best Dealership Ever! Worth the Drive. - jennifer.p.gaultney
Ipurchase vehicles often, since I now own a business that has a small fleet. I purchased my first new car from Robert Goodwin many years ago. I live an hour and a half away from Cartersville, but I always check their inventory for the vehicle I am looking for. They have the best pricing, and on internet advertised vehicles they are usually prices at or below value, so there is not hassling and negotiating. Every truck and car I have purchased was like new. Most times, Robert knows who actually traded it and why they purchased another vehicle. They have an incredible returning customer business. I highly recommend them. I just call in and tell Robert what I'm looking for an he calls me when he has it. Robert is the nicest, most sincere guy you will ever meet. He been selling cars for over 30 years.
Quick and Easy - Corie
Both my husband, myself and my mom have all purchased vehicles from Wes Corley at All Pro because he works hard to get you the best price possible! He isn't pushy and we have all left there feeling confident have happy with our decisions to purchase vehicles from him! I highly recommend him if you are looking to buy a car!
Title of Review; Replacement of part which was defective. - Satisfied customer
Jose took great care in insuring that a part under warranty was replace. Great work by Service team. Everyone I dealt with had a smile and a desire to help me. I was also impressed that the dealership provided me with a loaner to take home overnight. Mike.
Great dealership - Harleyman
Best experience I have ever had buying a car very good sales and quit alot to choose from the salesman did everything he could to get me into a car over and abound
smouth and easy - Gundawg74
I've been trading vehicles with Sean Hess for many years and I trust and value his honesty and relationship when buying a car. He introduced me to Ken Evans who went out of his way many times to make sure all my questions were answered and that I had a great experience with a great group of people thoughout the dealership. I also met with Scott Cochran who is extremely knowledgeable and honest when presenting my financing options. Will be happy to refer business in their direction when the opportunity comes up.
Very Dishonest and very poor salesmanship! - dirtytruck
I was quoted a price and when I returned to purchase the vehicle they didn't want to honor my orginal price which was bad enough but they proceeded to lie about not being able to get the vehicle from another dealer. This continued for several days as they said they were attempting to find another one. After a week I went to another dealer and purchased the vehicle I wanted and on the way home texted my salesman to tell him I knew that they were jerking me around and didn't want to honor the price and he continued to lie and say they were waiting on the other dealer to call them back. Which was BS because the dealer I bought the truck from had already called that dealer and got the truck and according to them it couldnt be done. Its bad enough not to honor your word but at least be man enough say you made a mistake and move on. Beware of saleman Ryan and Sales Manager Jaime both lied straight to my face on numerous occassion with such ease that i almost believed it.
Awesome experience - 5* all around - love my car! - tjc_wpb
I flew from West Palm Beach, South Florida to purchase my GMC from Carl Black. I had contacted >20 dealerships near my home and further away, and can honestly say that Carl Black Roswell treated me the best, answered my questions, went out of their way to make my deal happen, handled everything with a smile, and responded to everything I asked. In contrast, many other dealers just kept plugging away with the Automated Form Emails, ignoring the questions they didn't want to answer, telling me things I had not asked about, and pushing their own agenda.
After driving all the way home, loving my new car, and driving it for a week, I can look back and say that I would absolutely do it all again - in fact, having had the experience I am even more likely to try to buy my next car from Carl Black! Everybody I met, from Sante in Finance, to Jon the manager, James the internet sales manager, Anna who called to give me updates and Daniel who collected me from the airport, everybody was first class.
I would do it again in a heartbeat and would not hesitate to recommend Carl Black Roswell to any friend, or anybody else that would like to be treated well and get a good deal.
A++++ from somebody who only gives 5*s when they are fully deserved! Thanks, James!! We will be back
Great job! - Great
My husband and I just bought a 2016 black Honda Accord. The sales staff were very courteous and worked hard to get us the car and the price we wanted! Awesome experience! I would definitely recommend this dealership to others!
Terrible service. - Wayne
I purchased a brand new Canyon truck around Christmas, the truck has been making a noise. Took it into service where they told me they had to order a part, that was about a month ago. Called in to check on it was put on hold forever then my service writer Shawn told me he would call before the day ended to schedule repair never heard a word....... What is going on at this place is NO SERVICE FOR CUSTOMERS at that rate I am not sure how your company stays in business
Sales Experience - MarkFosket
I test drove a 2016 Camaro and left my contact information to the salesman. I emailed him the next day and requested more information. I never heard from him. Days later I made an info request online at the Carl Black website. I got a call from the Internet sales person. I asked for more info on the same vehicle. I got a copy of the build sheet the next day. I requested a guote from the same sales person via email. I never heard from her again. I emailed the dealers general manager and related my experience and lack of communication from the dealers two salespeople. Again no response whatsoever. I have to say I've never had an experience like this before. Carl Black needs a new business model. Their current one clearly isn't working. I'd never go back there or recommend them to anyone. Carl Black's Facebook page is a litany of complaints. I can believe it.
i arrived at this dealership to buy a used car. well i... - randolphmott
i arrived at this dealership to buy a used car. well i left upset and empty handed. they were very unwilling to work with me as i did not have sufficient money for a down payment. i went to another dealer and they worked with me to get in the car of my choice.
My daughters Buick developed a check engine light issue. ... - mattstevens50
My daughters Buick developed a check engine light issue. Mr Corey and the service technicians diagnosed it and had the parts ordered and the repairs completed quickly, and inexpensiveley. Great job Steve and the Colonial Team.
I have had a great experience over the past 2.5 years.... - uga59
I have had a great experience over the past 2.5 years. They have gone over and above the call of duty when I have needed anything. I have never had a better experience with service and overall relationship with any other dealer!
My experience with this dealership has been priceless.... - stacydenise
My experience with this dealership has been priceless. From the beginning to the end everything went smoothly and hassle free. The staff were very professional.With having a very low credit score, it has been very difficult for me to obtain ownership of a vehicle; but the dealership at John Miles Chevrolet were able to get me in a car and help reestablish my credit in no time. Thank you Lance Redding and the John Miles Chevrolet staff! It's dealerships like yours that can make it happen!
I took my 1987 Oldsmobile Cutlass Salon into the... - David Mehran
I took my 1987 Oldsmobile Cutlass Salon into the dealership for an oil change and to have a noise checked out. I was greeted by a gentleman named Rick and another named James - I was greeted by Rick James. They took a quick look under the hood, and Rick James both thought they could have my problem fixed during the routine oil change. I waited in a comfortable waiting room and got to watch Night at the Museum 2 - The Smithsonian, and it was the shizzle.
The oil change was done to perfection, and my flux capacitor belt was adjusted to take care of my noise - GREAT service guys! The service manager, Mr. Jamison King, also chatted with me and the next time I need service on my 1987 Cutty I'll be coming back to Lee Munroe's Pinetree Buick/GMC/Pontiac/Olds/Hummer/SAAB/Chevy/Geo/Cadillac/Saturn.