Excellent Service - MEF's QX60
I am a divorced, single, female whom has never made a purchase on my own before, so this venture was scary.
I shopped at 3 (Marietta, Roswell, and Gwinnett) Infiniti Dealers and Roswell Infiniti is in a class all by itself. The customer service, professionalism and genuine appreciation displayed by everyone was outstanding.
Rushdi is an exceptional salesman. The time he took to make sure I was comfortable with my new QX60 (which I am soooo excited about) was truly appreciated. He also offered that I call him anytime if there is a feature I have questions about. He delivered the vehicle to me...just outstanding customer service.
Always surprising, but never surprised.... - M37x Buyer
Every time I take my car to Infiniti of Gwinnett, I'm always surprised with the level of service - not the level of service provided by Infiniti (I've come to expect great service from the Gwinnett team), but the fact that other businesses don't seem to take customer service as seriously as they do at Infiniti - so a visit to Infiniti is a reminder of how poorly many other companies show their customers how valued they are - which is definitely surprising!
What stands out to me is the consistency of the service provided - whether that is sales, service, or finance. On my last visit to the Service Dept., I had a question for Finance, and before I could even ask for assistance, the Finance person (I wish I could recall his name) stepped out of his office and asked me if I needed anything. We ended up talking for 30 minutes, and in addition to answering my questions he gave me some tickets to the senior tour golf tournament!
Please pass on my appreciation to the entire Gwinnett team - awesome job every time!
Professional sales consultant Sasha - Infiniti
Please do yourself when in the market for a car, go see Stasha Robinson at Nalley. Stasha gave us the best experience and very attentive to our requests. The only reason she got 5 stars there wasn't 6. Thank you Stasha.
Best Dealership in Atlanta! - Mkinley
Definitely recommend, hands down! Great variety and Joey was awesome. I'll be in to see him for my car and will go nowhere else. Best around!
Amazing - Tld78
I initially called over the phone and spoke with a salesman Yohance and told him what I was looking for. He told me to come in. When I was getting out of my car, he was meeting me in the parking lot! "Hi nice to meet you Tiffany he, said", I was immediately impressed. Yohance had already pulled out 2 q50 3.0t that I was intrested in. We test drove both. I was really amazed at the patience and time he took with me because I'm VERY picky but he didn't mind at all. Everyone was friendly including the finance department. They worked hard to get me where I wanted to be at. When I was told I had to leave out a few options I declined the deal. The next day, Yohance called me and said, "I'm working hard to get you all the options you want". The next thing I know the General manager was calling me personally and told me I could get the deal I wanted! Yohance had went to the GM!!!! He was amazing! I would recommend the dealership and Yohance to anyone!
Sales and Leasing Consultant
Roswell INFINITI of North Atlanta