Exceptional Service - Craig Johnson
From the time I pulled into the Dealership I was greeted by Ms. Joseph with courtesy and professionalism par excellence. She was very knowledgeable of the entire process and my time was well spent and I left with the vehicle I came in for.
Great new vehicle purchase experience - John
I purchased a new Honda Ridgeline. The price we settled on was the lowest offered compared to any other dealer in the area. The process was straight forward and very professional. My salesman (Rob Jacobson) was great. I have never done business with this dealership in the past but would definitely come back there again.
Great job today - Mr Parker 612
I gave this great review, because Reginald Peterson and Larry Brooks had great service and we where in and out . That was the fastest we ever been in and out of a dealership. That was A-1 service. We'll be back in December to get my wife a car. Thanks
Great Service and Price - lacy
Purchased a new 2016 Honda Fit EX. Salesperson Christopher Felker found me the exact car I wanted for a great price and terrific interest rate. Patient and low pressure experience at Heritage Honda Westminster. Would highly recommend.
Top notch service and support - Christina807
My car was vandalized and service department was supportive and helped coordinate insurance car rental and other service needed. Got my car back quickly and well done!
Great New Car Buying Experience - Wheatley-Heckman
Easy, no pressure, thorough and professional. Terry Askin is a pro! My new Civic was clean and ready to go. He went through all the operations and was very detailed.
You're in good hands with Eduard! - mbozman2
Eduard is serious about his cars. I went to many different car dealerships in the quest for my new car and Eduard was hands down the most informed about his product and gave a thorough demonstration of all the features of the different cars he showed me. After making the decision to buy a Honda, I narrowed down the exact model, trim and color I wanted but they didn't have it currently in stock. Eduard and Tim proceeded to spend the next 2 days scouring and calling different dealerships to try and find the exact car I wanted. These guys put some serious leg work in for me and I appreciate it!
After several months they still did not get my recall part - albert schmidt
Bought my car from browns. It was recalled. I received letter last summer saying there was a recall and it was unsafe to drive in the front passenger seat. They said they will send me a letter when the part comes in. Still no sign of the part. I also gave them a bad review on Google for poor service with an electric problem. They had to fix the same problem twice ...
AMAZING SERVICE - Susan Kern
Bought my Accord in June and had a problem in last weekend's slush & ice. The car was under warranty so it did not cost me anything to fix. The person in the Service Dept. (Scott?) was very nice - he answered my questions so I could understand the answers, made sure Honda covered the service (it was a steering problem), helped me get a rental car with Honda's special rates and then got Honda to PAY FOR THE RENTAL!!!!! Not only was Scott a pleasure to work with, the lady in the office (with the red bows on her sweater!) could not have been nicer. She arranged to have the rental picked up at the dealership - no extra travel for me. I've recommended this dealership for sales and service in the past and will continue to do so - they are wonderful!
See Mark Rivers - Peter
I needed a new commuter car and visited numerous dealerships. I worked with Mark Rivers at Honda of Annapolis, who was extraordinarily patient with me. I have limited time and had to make multiple visits to feel like I was making an educated decision. Mark employed an appropriate balance of responsiveness and follow-up without being pushy. I appreciated his professionalism and would recommend anyone interested in a Honda to see him.
Scams - Bullitt
About 6months ago you all told my 80 year old mom she needs brakes and rotors other day i go to put parts on brakes are well over half the pad life still good and not a wear mark or scracth on any rotor and she has the paper you all gave her stating what all was wrong and a bill for 600+ wish i could post pictures of the so called wore out pads ! Stop scamming older people before theres an accident!
I had been looking for a reasonably price car for the... - Mihaddaway
I had been looking for a reasonably price car for the last three months mostly through the internet. I went into David Wheeler to make an appointment for my wife's Honda Odyessy. While there I bumped into Greg Phillips a salesman I had known for a while. He asked if I was still looking for a vehicle? I was. I told him what I had been looking for was a hardtop/covertible. He advised they had just gotten one in and I should take a look. The vehicle was what I wanted. We test drove the vehicle and went back to the dealership. I advised at the time my wife had to see the vehicle before I would make a committment and we set up a time to come back. In the meantime he had taken my information for the paperwork. I located my wife sooner than the appt. and called Greg to advise we would be right back. He put a tag on the car again so my wife could take a ride. We came back did the paperwork, worked out a couple minor problems and agreed to pick up the vehicle in two hours. When we return Greg had had the car detailed, gassed and ready to go. John Ireland had all the paperwork ready and we were done in about thirty minutes. Both these gentlemen were as helpful and courteous as any could be. I would highly reccomend them to anyone in the area who was about to purchase a vehicle. The next day I had my wife's car serviced and the service in that dept. was also excellent.