Great experience - Vbdnake
Michael Johnson was really great. He answered all our questions and we felt we came to a great deal purchasing the car!! Thanks again for the great service.
Disappointed in team - Respect101
Bought two trucks from the dealership in the past. Came from PA to see about buying a 450 chassis. Went to show the impatient commercial salesman the truck that needed to be replaced in the parking lot. Right away walking out of the office I could see his reactions out of the corner of my eye. I could tell he did not want to be bothered. I felt I should just leave then after only meeting with him for less than 3 minutes. As we walked towards the truck the salesman said sarcasticly that I did not tell him it was a dually. ( Note: all F450 and up have double tires in the back.) He then told me they can be ordered that way. ??? Salesman told me that he had a lot full of chassis in the back lot that he will not sell me at all. He said he would never sell me a commercial truck without the body because that's were they make their bread and butter to feed their kids. Was also told that no other ford dealer would sell just a chassis which I clearly knew was not true. Respectively I named two other dealers that would and he told me that I better go buy it. Regardless of what any customers needs are that they should not be treated that way and talked down to. Should of went in and talked to the manager, but we were so shocked and just wanted to leave. Can't put the blame on the whole dealership, but that's how they got represented. I'm a business too and that's not how we would treat our repeated customers. We were interested in building a business to business relationship and start replacing and adding to our fleet starting with the oldest truck. Unfortunately for the dealership, we can not do business with that kind of representation.
Terrible service. I was harassed at work to take their... - mdmazda3
Terrible service. I was harassed at work to take their customer service evaluation.Never had service that took less than 3 hrs including oil changes.