Service - Dealerrater123456
Since this is my first time experience with this dealers I would rate as is. I would rather get more experience than these before decide to rate better or worse than this later.
Awesomeness! - Mydung617
I bought a NX200T from this Herb Chambers in Sharon a few months ago. Tracy Zhao sold me my car. I tried to do service at Watertown location since it's closer to me but the cleanest
and friendliest got me coming back to Sharon. Bumped into my sales girl and she was still the happy go lucky and didn't tried me like a number. Thanks so much for the buying experience!
Unbelievable Experience - Colleen Langmeyer
I've NEVER been in a car dealership that I actually enjoyed the experience. My husband and I went to all different types of dealerships and told them we were just there to look and feel. We originally met with Darryl who was a wealth of knowledge regarding their products, and the Manager Chuck Hadad. We test drove a 2016 RX350. We then asked about the difference in price of the 2017. We totally fell in love with one, the outside and inside colors and the premium package. We left knowing a lot about a car we were unfamiliar with. We were never hounded. We called and gave Darryl a deposit just to hold till we could get back there. Make a long story short....We bought it! No fuss no muss. Every person we dealt with was unbelievable! When picking up the car we were with Joe D'Ambra who went over every inch of the car with us. Another test drive, hooked up my cell phone, had them put auto start on the fob, etc. You name it, he did it! David Camirand took care of all the finance end and explained everything you need to know for maintenance. An unbelievable experience and superb in every which way in product knowledge, customer satisfaction, and above all respect for the consumer. We felt leaving we made a lot of new friends!
Great Experience! - Michael Baldassarre
Worked with William Than who made the whole car buying experience very easy and painless. He was professional, courteous and provided exceptional customer service! He delivered our new vehicle and helped us set up all the electronics.
25000 mile service - Lexus Lover LV
Cordial, informative updates and completion within expected service window. Everyone is always very kind and strives to make my visit a pleasant experience. Ira Lexus, your team is fantastic! Thanks so much.
Sincerely, Lynn Vitale
New car - Pam
Picked up my new car today. My sales person Saena was terrific. Very patient and extremely knowledgeable. Highly recommend her to anyone interested in buying a Lexus. She made buying my car a pleasant experience.