Good experience - LindaMim
We were pleasantly surprised by the friendliness and efficiency of Lexus of Watertown. Salwa did a great job of showing us cars without being too pushy. Time was an issue and she was able to get us through the process fairly quickly.
Great deal and excellent service! - Lienbui
I just got the 2017 Lexus RX350 for my wife at Herb Chambers Lexus, Sharon MA through Tracy Zhao. Tracy is a very professional and friendly sale consultant. Although this was the first time we met Tracy, we were feeling like she is our trustworthy friend. Tracy helped us to select the desired car and complete the deal very quick and smooth.
It is a beautiful and luxury car! My wife love it.
It is a geat day for me. Thanks, Tracy.
Excellent all around - Very happy customer
We happened upon this dealership as our family lives is marlborough, ma.
Darryll was our sales person and he was excellent!!!! The staff is also excellent !
All very professional, dressed in suits and very knowledgeable of Lexus !
We believe we were in the right place at the right time !
Amazing - dodoph1
I'm giving a 5 Stars because Marc our salesman and Joel the finance guy took great care of me and my family. They were very patient as we were buying multiple cars. They walked us through the process and made sure that we understood what was going on at all times. Although we already knew which cars we wanted to get, they still advised us to test drive them to ensure that we actually liked them. They worked with us to get us the best rates possible and to stay within our budget. We were able to get 4 cars from there in 3 days which is amazing considering all that has to be done to get each car ready. We had our puppy with us and the staff were so friendly to him and they had dog snacks for him. My family and I had a great experience at Lexus and I would recommend it to everyone.
Salesperson asked your credit card to show your earnest - ml599
I went into this dealership days ago. The salesperson asked me what price I would make a purchase today. He wrote down the price and asked me to sign under it and asked my credit card to "show my earnest" before he even showed me the price he could offer.
I visited many dealerships in the past several days and I was surprised by the way they sell. It seemed that I was obligated to purchase if they make the price right.
The salesperson was nice and but I do not agree with how they run their business and I found it is hard to trust them.
Greatest Shopping Experience Ever - ml599
I went into this store after I visited several other dealerships. Fred provided me not only the best price, but also friendly advice for a first-time car buyer.
I have been doing car shopping in the past several days and I have seen some good sales reps and some bad sales reps after I visited more than 20 dealerships. Fred is definitely the best. If you are thinking about buying your first Lexus, go visit Fred.