Car shopping made easy! - Faye J.
Working with Jacqueline was a pleasure. From the moment that I walked in to the dealership, she made me feel like she understood what I needed and was willing to be as flexible as she could be When she said to me, "I'll make sure that we make this deal work for you," she meant it. She also had amazing recall of our first conversation, which made me feel like a person, not a number. We hope to buy another car from her again as the need arises.
State Motors Lincoln is great! - Bert
I've been going there for years and have many Lincoln's but also have other brands as well. They give the best service, and I won't go anywhere else to buy or service my cars. My kids now go there and they are also pleased with the pricing as well as service and take there friends as well. The new dealership is beautiful and is worth the trip from anywhere.
Another satisfying leasing experience at Irwin's - Nat
I have been leasing my vehicles at Irwin's since the late 1980's. Again this month I was able to get the exact car that I wanted at a price in the range I desired. Howard Cullen was my salesperson for the second time, and he facilitated an easy and fast transaction.
Life savers - Grateful traveler
Loaded up my seldom used 2003 Expedition with kayaks and bikes for a last minute trip from my home on Long Island to Maine this August. The truck has 120K miles and still runs great, but is usually just resting in my driveway.
As we entered New Hampshire on I-95, my brakes suddenly went to the floor. Saturday afternoon, 200 miles from home, figured my vacation was shot. Called AAA, they were willing to come out but I knew this was no roadside repair. Asked if there was a nearby shop open and they gave me the numbers for Portsmouth Chevrolet and Portsmouth Ford. Called the Chevy dealer first because it was closer. Told him my whole sob story; on my way up to Maine for vacation, really in a bind, blah blah blah. He wasn't interested. Maybe they could take a look Monday. Well, that wasn't going to work.
Called Portsmouth Ford. Spoke with Greg. Told him my story. "Bring it in", he says, "we'll take a look and see what we can do." They had to fabricate two brake lines and then found another leak and repaired that, too. The mechanic and Greg both stayed past closing to get me on my way later that afternoon.
What phenomenal, professional and friendly service. The icing on the cake was the very reasonable price.
I wish I lived up here because there is no doubt I would purchase my next Ford at Portsmouth. I may anyway. My sincerest thanks to Greg and all the staff at Portsmouth Ford!
Excellent service as usual - F350 Truckser
Professional, courteous, punctual, and friendly. Service was done on time and at a fair price. I always take my vehicles there for any/all service.
My experience at Best - Geri B
Very impressed with knowledge and courtesy of salesmen at Best. .Mike and Otis took time to answer all of my questions. Bought a 2017 Lincoln MKZ
A perfect fit for me.
THIS PLACE SUCKS WORSE SERVICE EVER - dez-nuts
TRASH PARTS MANAGER IS RUDE AND SERVICE MANAGER IS WORSE NEVER EVER GO THERE TRUST ME YOU WILL REGRET IT. I STOOD AT THE PARTS COUNTER FOR 10 MIN. AND WAS GREATED BY THE PARTS MANAGER COMING AROUND THE CORNER FROM THE SHOP SAYING " OH xxxx HIM" NICE WAY TO BE GREATED
Professional, accommodating great service - Ford guy
Needed an oil change sticker and my truck ended up having a recall I was not aware of. Needed my truck to pick up child from school which they were still working on so Tim arranged for a rental and worries were gone , truck was completed that evening. Great service would highly recommend to everyone, thank you guys!
No Customer Service - MrsY
Came here to buy a mazda CX-9 years ago. When I received a recall letter about a part that is not available they were unwilling to get me in a loaner car, and the service department was very rude about it. When I called Mazda's number on the recall letter they informed me all Mazda Dealerships will put anyone in a loaner car until the part comes in. I went over to Mastria Mazda in Raynham and got put into a brand new loaner the very next day. I will never come back to this dealership again when it's time for me to get a new car.