used car purchase - bev
Florin is tops in our book of helpful sales consultants. He was most efficient and professional in all aspects of the sale. Florin was so helpful in explaining all the high tech stuff in the Lincoln MKX. I would not have been able to do anything without his knowledge of the car. bev
State Motors Lincoln is great! - Bert
I've been going there for years and have many Lincoln's but also have other brands as well. They give the best service, and I won't go anywhere else to buy or service my cars. My kids now go there and they are also pleased with the pricing as well as service and take there friends as well. The new dealership is beautiful and is worth the trip from anywhere.
Another satisfying leasing experience at Irwin's - Nat
I have been leasing my vehicles at Irwin's since the late 1980's. Again this month I was able to get the exact car that I wanted at a price in the range I desired. Howard Cullen was my salesperson for the second time, and he facilitated an easy and fast transaction.
Life savers - Grateful traveler
Loaded up my seldom used 2003 Expedition with kayaks and bikes for a last minute trip from my home on Long Island to Maine this August. The truck has 120K miles and still runs great, but is usually just resting in my driveway.
As we entered New Hampshire on I-95, my brakes suddenly went to the floor. Saturday afternoon, 200 miles from home, figured my vacation was shot. Called AAA, they were willing to come out but I knew this was no roadside repair. Asked if there was a nearby shop open and they gave me the numbers for Portsmouth Chevrolet and Portsmouth Ford. Called the Chevy dealer first because it was closer. Told him my whole sob story; on my way up to Maine for vacation, really in a bind, blah blah blah. He wasn't interested. Maybe they could take a look Monday. Well, that wasn't going to work.
Called Portsmouth Ford. Spoke with Greg. Told him my story. "Bring it in", he says, "we'll take a look and see what we can do." They had to fabricate two brake lines and then found another leak and repaired that, too. The mechanic and Greg both stayed past closing to get me on my way later that afternoon.
What phenomenal, professional and friendly service. The icing on the cake was the very reasonable price.
I wish I lived up here because there is no doubt I would purchase my next Ford at Portsmouth. I may anyway. My sincerest thanks to Greg and all the staff at Portsmouth Ford!
Skipw - skip walker
I have been looking for a certain car. I have been to many dealers but there hasn't been one that could be as professional as the people at Rountree Ford.
I was there to look and Maurice suggested that we take a car for a test drive, We not only took 1 car for a test drive but 3.
Maurice knew everything about the car. He was knowledgeable, professional, and patient. He spent a lot of time with us even though it was only a lease roll over. There was no pressure.
Time for money talk. Chris, the financial guru, then ran the numbers and explained every aspect of the package to us. Again, no pressure.
We drove home in our new 2017 Ford Escape Titanium. Couldn't be happier.
Great Experience - enygard3
They were quick, thorough and very attentive. Even after my purchase, they made sure I was satisfied. When it comes time to buy again, I will be checking them out for sure.
Just awful! - Mazda2
How I wish I had seen these reviews before I set foot here. I went to buy a car and was told to call them back when I 'come back to my right mind.' I guess the agents don't know people don't have to give them their business. Talk of the prices...overrated. I got the same car (including a moonroof which Sentry quoted at additional $1,200) at North End Mazda in Lunenberg, MA for way much cheaper...
Please compare prices at Kelley Blue Book and carfax.
Professional, accommodating great service - Ford guy
Needed an oil change sticker and my truck ended up having a recall I was not aware of. Needed my truck to pick up child from school which they were still working on so Tim arranged for a rental and worries were gone , truck was completed that evening. Great service would highly recommend to everyone, thank you guys!
No Customer Service - MrsY
Came here to buy a mazda CX-9 years ago. When I received a recall letter about a part that is not available they were unwilling to get me in a loaner car, and the service department was very rude about it. When I called Mazda's number on the recall letter they informed me all Mazda Dealerships will put anyone in a loaner car until the part comes in. I went over to Mastria Mazda in Raynham and got put into a brand new loaner the very next day. I will never come back to this dealership again when it's time for me to get a new car.