Car Buying Experience - RP
I had a very pleasant experience with Muhammed Patel at Arlington Acura. Muhammed made the buying hassle free. He is very courteous and attentive to details about the car features. I would highly recommend to ask for Muhammed at Arlington Acura on your next car purchase.
Fantastic Customer Service - Marcus
I am from Kansas City and worked with Ernie Alvarez to purchase a used TLX. I highly recommend Ernie! He went above and beyond (came in on his day off) to get everything prepped ahead of time so everything went smooth the day (the only day) I was in town. He had a great balance between giving me honest straight-to-the-point answers and not being pushy. I feel I received a fair price as well. I also felt the car description and pictures online were very accurate - which was very important to me because I was traveling 400 miles to see (and ultimately purchase) the vehicle. Overall highly satisfied.
Most enjoyable car buying experience eVer! - Gumball3000
There was NO pressure here I had an amazing experience and would lease or buy from this dealership again Amazing DEAL Happy so far x
Great in take and process - LarryLevin
Your service rep did an excellent job in taking my car and speeding me on my way to my meeting, followed by doing a excellent job of seeing the needed work was efficiently completed and getting my car back to me.
New way to buy a car - Mary
I saw my cars on their website and began chatting with the salesman . The salesman was very nice to me and he even took current pictures of the car and texted them to my cellular phone . Even took a picture of himself in the car to prove to me that Car was really there. We even haggled through text messaging to an agreed-upon price for the 2015 RDX. We agreed on a price so I made an appointment to come look at the car . I have never negotiated on a price for the car without physically being at a dealership before . When we took the car for the testdrive we were sold this was the easiest way I have ever purchased a car before . Sam villa is a great sales rep. he even went out of his way three days later to stop by my house to pick up the car to have some scratches taken care of for me on my ca he even went out of his way three days later to stop by my house to pick up the car to have some scratches taken care of for me on my new RDX. And he left me a loaner car to drive for the day! Talk about great customer service
Sales experience - BadgerDave
Noonya did a great job. She has the perfect approach to sales. She is knowledgeable, listens and great at follow up. I would certainly come back to her in the future when I am in the market for another Acura.
Great Service and met my time requirements - Silverquilter
I was able to bring my car in when I wanted to and it was taken care of immediately. The service personnel were very helpful and knowledgeable.
Top Reviewed Specialists At This Dealership
My experience was pleasant. Staff is knowledgable of product - Diva Dee
My salesperson was Bob Westcott. He was very helpful and did a great job getting me the car I wanted. I have some credit issues but he worked hard to find programs and finance companies that were willing to work with me.
Mr Westcott was punctual and I was not there for hours waiting to buy my car. The wait time I did have was made comfortable by my salesman. He took me out to show me how to work everything in my car and set there and went the extra mile of asking me my favorites and setting them for me. He went out of his way to make sure I pulled off totally comfortable with my purchase. He also followed up with me the next day to make sure everything was okay and to thank me again for purchasing.
My finance person was Mr Shotie and he was quick and made all the paper signing as efficient as painless as possible.
I walked in and out in record time as a very satisfied customer
Great experience! - Keekee2
I had a great experience when purchasing my car from McGrath Acura of Downtown Chicago. The salesman, Lou Soluri, was very helpful and took the time to explain everything and walk me through my purchase. He helped me find the perfect car within my budget!
Customer Relationship Manager
Great Dealership and Salesman - JFlores
Took my 2004 Acura to the shop and while looking around I came across Stan who is an excellent sales advisor who was very knowledgeable and showed me around the models. He did an awesome job working with me around a quote and in just a few short days I was the owner of a 2013 MDX. Definitely recommend this dealerships and Stan!
Unexpected - Dlr
Almost didn't keep my appointment to test drive TLX after reading some of the negative reviews about the vehicle. However, my salesperson Michael Lis and finance manager Steve Scultz made the experience an unexpectedly easy and painless process. They listened to us and delivered the deal we wanted and did everything they said they would, and more. They were wonderful to work with and the TLX was a great vehicle with a great deal.
Sales & Leasing Consultant
Arlington Acura in Palatine