Easiest car buying experience I've had in 40 years!!!! - Cruising in my Black Cherry Enclave!
I can't say enough about my car buying experience. Kate Niro helped me every step of the way. I wasn't even sure what I wanted. She is so knowledgeable about the vehicles and helped me find a perfect fit. I used to dread thinking about getting a car, worse than the dentist! Kate completely changed all that. She was genuinely helpful not "pushy". I took the Buick Enclave for a test drive and
all the while Kate was telling me about the features and how to use everything. She made sure I really liked it and was comfortable driving it. I couldn't be happier with my purchase, Kate Niro, and the whole Sullivan team. I will never get a car anywhere else!! They are honest and really helpful from start to finish.
If you need a car and want someone you can trust to put your interest ahead of theirs- See Kate Niro and the Sullivan team! You won't be disappointed!!!!
First time - wonderful experience - Michele L Barry
Miguel and Deanna were very helpful. They were fast to respond to emails and patient with all of my questions in person. Deanna understood my finances and worked to get me the best trade in deal possible so I could afford the new car. I appreciate the time and attention the entire dealership provided on a busy Saturday. Very friendly and helpful!
Awesome - Shaunn123
I give thanks to God and Allan who was a blessing and a wonderful salesperson he worked it out for me and held to his word he was very professional and very funny he is the first salesperson i have ever had that made me feel very comfortable and the finance guy whose name is also Allan was the same my experience at this dealership was awesome i will ecommend them to anyone who needs a car thank you Rogers auto Group
Top Reviewed Specialists At This Dealership
Excellent dealer, communication and price - boc1
Purchased a used vehicle remotely - out of state. Joe Quinn helped me facilitate an inspection and assure me a fully reviewed purchase. Later assisted getting it shipped without any incident. Highly recommend this dealer and Joe Quinn.
Great experience - Tobrien34
I had one of the best experiences I've ever had dealing with buying a car. I dealt with Dave the salesman and Rick one of the owners. They worked with me in a professional manner and at a human level as well. I will go back when my wife needs a new vehicle.
Outstanding Customer Service - Daniel Atilano
The salesman people made the purchase as simple and enjoyable at possible. I will definitely visit this dealership when looking for my next new vehicle.
Great experience - Jen123
Barry was so helpful! We finally settled on a great car and I'm so happy with it. He was very patient and very knowledgeable. I love my car!
LOVE CASTLE GMC - Jackie Civito
Always a pleasure working with Joe Genna and Maricruz Roman. Courteous and always helpful. I was in a terrible accident in my GMC Terrain 2016 and with one phone call they were right to work on getting me out of the awful Nissan . I try to only drive GMC! Looking forward to many more purchases.
Great overall experience with our new purchase. - Jhurley87
The vehicle was priced well and there is no haggling when you buy from Darcy motors. We purchased a used 2014 Chrysler Town and County form there Morris, IL location. We received the best customer service when itcame down to this purchase. I would recommend anyone be to go and see Jeb or anyone else at Darcy. In the future of purchasing a vehicle new vehicle I will use Darcy motors again.
Lynn & Tom are good local dealers - Ty Webb
Have bought a few vehicle from this dealership and would highly recommend them to others in the area looking for a new or used vehicle. They can also locate vehicles for you and get you a good used vehicle if you like. Small town values and good honest dealers.
Go to Kentland and see Emerson Sondgerath Chevy/Buick.....
Truly a WOW experience - JK
So let me start by giving you some context... I called up a friend in the car business and asked him to give me his best price on a very specific vehicle. He game back with a figure of $530.00 per month. I asked him if this was the best price he could give me...He assured me that this indeed was the best price he could give me and the best price around so i figured this is how much the vehicle would cost. Keep in mind he works for another GMC dealer so we are comparing apples to apples. He stated that he was going to have to order the vehicle in from another dealer and that he would have locate it. I just had this feeling that i needed to shop the price just to make sure. I called 4 other GMC dealers and gave them the very same spiel. I gave them the specifics of the vehicle and stated that i was looking for a 39 month lease. I told them that i do not like to haggle so please give me your absolute best price. One dealer came in at 555 per month, another came back at 521...another at 509 and then the last one which is Fox Valley Buick GMC came back at a stunning $469.99. I said...No sir...Maybe there is a mistake. I gave him all the vehicle details again and he said...Yep 469.99 is our price. I was like..Wow...ok ill be in today to look at the numbers. His name was James...And he said, that's great...When you come in, please ask for Justin Mansk. He is our sales manager and he will work with you directly. I walked in to a very nice showroom and was immediately greeted by the receptionist. I stated that i was here to see Justin. Within seconds, he walked out and introduced himself. I explained to him that i was given a price over the phone of 469.99 and i was just waiting for him to say yes BUT...That didn't happen! He goes yes that is our price but i want to go over some numbers with you so that we can see if you qualify for any additional incentives. We started playing with some numbers and monthly price started dropping from the already low quote. I seriously thought that I was on a game show being filmed...I asked him how he could get the proce down so low from a price that my friend said was the best he could do. Justin took the time to go over the numbers with me including how things were calculated. Long story short, my friend called me back and was able to offer a lower price than that of Justin's offer. I told him what the offer was and he found a way to beat the offer of 439.99 and get it to me for 421.00. I am not going to tell you what vehicle it was due to privacy and the discretion of the dealer but i chose to work with Justin and Fox Valley Buick GMC because i asked him for his best price and he truly put his best foot forward..I wish my friend could have done the same thing. The experience did not stop there. The vehicle i wanted had to be ordered from another dealer. My friend called me and asked that i put a deposit down before he could order the vehicle. I asked Justin if he wanted to take my credit card for a deposit to order the vehicle...He looked at me and says " When you work with me, you are family and family does not do that. Your hand shake is enough assurance for me so i will not need a deposit from you". This truthfully has been the best experience i have ever had at a dealer. I was so impressed that i referred a family member to them the following day and he also bought the same vehicle. This dealership and the people that comprise it are absolutely top notch. They ARE willing to go the extra mile and truly build a relationship with you. Please go see them as i am positive you will have the same experience i did.
best deal ever - Chicago Joe
I went to Harvard Chevrolet to see what kind of good deals were available for a 1500 series crew cab pickup. The staff was able to explain and find the best deals on 2015 models, but then we found out that leasing was not available as part of the deal.
I was discouraged, but not the Harvard team. Dan, Todd and Gregg worked together to make me a great offer on a 2016 GMC Sierra 1500 that had everything I wanted, and the right lease terms too. I drove away in a beautiful new truck and a big smile on my face.
Thanks again to Dan, Todd and Gregg. You guys and Harvard Chevrolet ROCK!
Purchased a new Sierra - Williamson
I couldn't be happier with my decision of purchasing a new 2015 GMC Sierra form Hove Buick GMC. They are unlike other dealerships out there that want to go back and forth haggling with you! They shot me their best price up front and didn't mess around. I highly recommend this dealership if you are looking for a laid back, no pressure, friendly experience!
Great Experience - A. Kaye
Lombardi Chevy is a local dealership and when I was looking for a used car, I knew right where to go. I had a number in mind and knew what I could afford monthly and I ended up purchasing a 2007 Buick lacrosse and my payment ended up being lower than I had anticipated. By the time I got to the dealership all my paperwork was done and ready to go and all I had to do was sign and drive. It was simple, easy and hassle-free thanks to my salesman Jim. I have since come back for service on my vehicle and am very pleased with Ed the service manager who actually puts forth the effort to address every question or concern. I will only come to Lombardi Chevy. I support small business' and my community.
Had a wonderful experience here at Mike Haggerty Buick GMC - Trucklordmaster101
Great Customer service friendly staff layed back
Knowledgeable and very helpful salesman named Jeff Amacher would definitely recommend this dealership for anyone who loves GMC BUICK and wants a great deal amazing rebates
A Dealshership That Surpasses The Rest - jwjohnnybgoode
I visited a number of dealerships before being fortunate enough to acquaint myself with Paul Sur. I experienced the highest integrity and professionalism that could ever be anticipated at a car dealership. The team, including, but not limited to Charles Burns and Bob Windland, were honest, helpful, considerate, and thorough. I am so grateful. You can rest assured, that if you are searching for an automobile dealership in Northwest Indiana that will surpass all others, and leave you a very satisfied customer, look no further than Paul Sur in Valparaiso.
No hassle - Kiasorento
Tom O was very understanding and helpful.
I told him what I wanted and just wanted to see what my options were and I ended walking out with a 2011 Kia Sorento
In and out
my experience - Harper, Greg
Great people,great deal, great experience . I would come back to buy again and I would highly recommend Dralle to all my friends and family.
This is a place to find your next car. - Sylvia Schneider
I can not say enough about the people at this dealership.... we were not mobbed as soon as we walked onto the lot... we took the time to look around before we decided to go inside...we were greeted by a young lady who called for a salesman to help us. We met Ray, and from there our adventure began. If i ever had to purchase another car, I would go back to this man in a heartbeat. He was fun, made the process very easy, and a real pleasure to work with.
From the men who bring you your car, to the young lady who walked us through the use of our new vehicle , to the finance department , we were met with smiles and a feeling of welcome.
This dealership has a top notch staff... kudos to you Ettleson Cadillac-Buick-GMC, Inc.!!!!
Great buying experience @ Haggerty Buick Villa Park - D&M
Our salesman Tim was excellent to do business with. He made arrangements on his day off to set up a test drive for me and then later allowed us to take a longer drive which helped us with our decision to buy a Buick. Very fair trade in allowance given for our car. Tim and Tony worked out a good price on our new Buick. We felt no pressure at the Haggerty dealership and we really like that they are very convenient to our home. Also would like to thank Bill G for his input during my test drive.
Great Service - snowqueen
Very helpful at taking care of my questions and promptly diagnosing my vehicle. Thrilled with my experience. Everyone was so friendly, even the other customers in the lounge.
Good deal - Chevy Guy
We are very pleased with our buying experience at Schimmer Chevrolet in Mendota, IL. We drove over 70 miles to work with Sales Consultant Raul Diaz Jr. who helped me and my family find a new 2015 Suburban LT. We needed a big vehicle to accommodate my large family (4 young kids and one on the way). We wanted seating for 8 passengers. Raul found us the Suburban with a second row bench seat which will accommodate multiple child car seats. Next, we had two older vehicles to trade for the 2015 Suburban. Sales Manager Nick Organ helped make the deal work for us. Raul and Nick gave us top dollar for our trade-in vehicles and a great price on the new Suburban. We highly recommend Schimmer Chevrolet in Mendota, IL for any vehicle purchase.
Service stinks. - 1upsetcustomer
Totally incompetent service manager. Pays no attention to details. Has plenty of excuses why things are still wrong when you pick up your vehicle. Been the worst new car buying experience I have ever had from the service end. Would like to say that Anne is the one positive aspect of that department.
Standard maintenance - blah blah blah
The experience was conducted in a professional and efficient manner. I would recommend to anyone in need of any type of maintenance to visit your dealership.
Best Selection of Luxury & Exotic Cars; Great Service - dinok2
I love my car from Lucky Motors. I was very fortunate to be able to work with Roman. His technical expertise and sales style enticed me to buy. Many dealers sell cars that they don't have any knowledge about but that was not the case with Roman. He took me through all the ins and outs of the car before and after the sale. He was very trustworthy and really knew his stuff. He also worked above and beyond to make my sale happen. Thanks!
Going the extra mile !!!!! - vp123456
I was working with Mia Lopez, she was well informed and very helpful making it easy to decide on which vehicle would suit my needs. I will definetly tell my friends and family to buy a Caddy @ Rizza and ask for Mia's help.
Relieved - Jasonr25
As a last resort I came here. Wow is all i can say! The professionalism i received from will and trina was outstanding from start to finish. I chose a car out of a few and they made it possible even with my not so great credit to get that car for me and within my budget!! Go see will you wont regret the easy experience!! Thank you!!
Check engine light still on - John plumley
Purchased used jeep. When i test drove it no problems, when i picked it up check engine light was on. They got it to turn off but came back on next day. Took it back next day and let them keep it whole day, replaced some hoses, but light is still on and they dont seem to concerned. Seems like they got the light to stay off til i payed for it and then i was out of luck, guess they got one over on me. I just want it right,i know its used but this is ridiculous. Do not recommend this dealership.
Horrible Service Department - Scott G
What defines a good or bad car dealer?
Here is what defines Woody Buick -
Unresolved - 3 visits and 20 days at the dealer and the car is still not fixed!
Rude - What their service writers are to you when you bring your car back with the same problem.
Progress Updates – Not at Woody Buick! I would only get a call several days later letting me know the car was ready to be picked up.
Troubleshoot & Repair - Found the sensor with the problem and replaced it twice but it did not correct the problem. Instead of troubleshooting further to see if another module or an electrical problem could be causing the sensor to malfunction. They just gave the car back to me.
God – What Buick tech support thinks when they tell the service department “This is a normal operating condition” and all work stops on your car!
Qualified – Clearly their techs who worked on my car are not qualified. Found some extra screws in my cup holder that the tech forgot to put back in. Luckily I knew where the screws went and was able to reassemble the panel correctly. They are even unable to put the car back together correctly.
Customer Satisfaction – On a scale of 1 to 10, I give them a 1. Why a 1 and not a 0? They did give me a loaner….
Negative - My entire experience with Woody Buick has been nothing but negative. This has to be the most unprofessional dealer I have ever dealt with. If you want to avoid the headache and stress I have been put through. DO NOT TAKE YOUR CAR TO WOODY BUICK!!
Terrible - Jon
Went to look at a vehicle and the salesman was rude. The facilities are disgusting. The ceiling is half tore down. I felt like I was in a buy here pay here place. Chrysler needs to get on them about their building. Just because you put a new sign on the building doesn't mean anything. The whole experience left me disgusted. Will never step foot in that nasty place again.
Rogers Auto Group
Sales and Leasing Consultant
Anthony Buick GMC