Confidence - GMC
Usually, one has to approach a car salesperson in a guarded manner. The assumption is that you will be taken advantage of. Not with Shelly. She was reassuring throughout the process and left me confident that I was treated fairly.
I went in for an oil change and left with a car - Ggerhardt
All the people we worked with (Mike, Adam, Frank, Dave, etc) were all very professional and courteous. We just told them we were getting an oil change and wanted to look at some cars while we waited. Adam showed us the cars we inquired about and never pressured us for purchasing but we wanted to find out what kind of deals were going on. The deals matched what was acceptable and we moved forward.
Throughout the process, everyone was great. We have now bought 4 cars / SUVs from Marquadt in the last 11 years and we couldn't be happier.
LOVE MY 2017 SONATA!!! - chinithamarie
Go to Rogers Auto Group and work with Mario Ivey. He is professional and awesome to work with! I'm driving my very first BRAND NEW CAR. WOW!!
Top Reviewed Specialists At This Dealership
Sales - GMC
Jesse was very helpful with the getting answers during the purchase of my truck, if he did not know the answer he would find out. I feel that he is great representative for the Gary Lang Auto Group both now and in the future.
A Good Find With Ease of Purchase! - Bettencourt
Was looking for a specific GMC, found this dealership online and was happy I did. They had what I was looking for and made closing the deal seamless. Great team, relaxed and fun atmosphere!
Used vehicle search - Floyd
It was an enjoyable visit and purchase with this dealership / Sales associate Sergio Estrada. Was very friendly and helpful. Made the job of finding a Used vehicle easy for our purposes.
Great car buying experience - Theluke886
I had a great experience getting a new vehicle. Joe and Tom helped me and my wife with leading our new vehicle and we couldn't be happier.
Purchase - Bre9696
I purchased a 2015 GMC Terrian from darcy and could not be happier. I bought it 2 months ago and still feel absoulutly happy about my purchase. They worked with my price and what I could afford. JP was absoulutly wonderful on finding me this car. Luke and Dave helped make it happen. In the last 7 months my family has purchased 7 cars from Darcy and all of them we love. Your treated as family. They don't jump down your throat and even made a 3 month check up for my car to make sure all is still okay. Love Darcy & will always support them! Thank you too the Darcy team for everything!
Lynn & Tom are good local dealers - Ty Webb
Have bought a few vehicle from this dealership and would highly recommend them to others in the area looking for a new or used vehicle. They can also locate vehicles for you and get you a good used vehicle if you like. Small town values and good honest dealers.
Go to Kentland and see Emerson Sondgerath Chevy/Buick.....
Truly a WOW experience - JK
So let me start by giving you some context... I called up a friend in the car business and asked him to give me his best price on a very specific vehicle. He game back with a figure of $530.00 per month. I asked him if this was the best price he could give me...He assured me that this indeed was the best price he could give me and the best price around so i figured this is how much the vehicle would cost. Keep in mind he works for another GMC dealer so we are comparing apples to apples. He stated that he was going to have to order the vehicle in from another dealer and that he would have locate it. I just had this feeling that i needed to shop the price just to make sure. I called 4 other GMC dealers and gave them the very same spiel. I gave them the specifics of the vehicle and stated that i was looking for a 39 month lease. I told them that i do not like to haggle so please give me your absolute best price. One dealer came in at 555 per month, another came back at 521...another at 509 and then the last one which is Fox Valley Buick GMC came back at a stunning $469.99. I said...No sir...Maybe there is a mistake. I gave him all the vehicle details again and he said...Yep 469.99 is our price. I was like..Wow...ok ill be in today to look at the numbers. His name was James...And he said, that's great...When you come in, please ask for Justin Mansk. He is our sales manager and he will work with you directly. I walked in to a very nice showroom and was immediately greeted by the receptionist. I stated that i was here to see Justin. Within seconds, he walked out and introduced himself. I explained to him that i was given a price over the phone of 469.99 and i was just waiting for him to say yes BUT...That didn't happen! He goes yes that is our price but i want to go over some numbers with you so that we can see if you qualify for any additional incentives. We started playing with some numbers and monthly price started dropping from the already low quote. I seriously thought that I was on a game show being filmed...I asked him how he could get the proce down so low from a price that my friend said was the best he could do. Justin took the time to go over the numbers with me including how things were calculated. Long story short, my friend called me back and was able to offer a lower price than that of Justin's offer. I told him what the offer was and he found a way to beat the offer of 439.99 and get it to me for 421.00. I am not going to tell you what vehicle it was due to privacy and the discretion of the dealer but i chose to work with Justin and Fox Valley Buick GMC because i asked him for his best price and he truly put his best foot forward..I wish my friend could have done the same thing. The experience did not stop there. The vehicle i wanted had to be ordered from another dealer. My friend called me and asked that i put a deposit down before he could order the vehicle. I asked Justin if he wanted to take my credit card for a deposit to order the vehicle...He looked at me and says " When you work with me, you are family and family does not do that. Your hand shake is enough assurance for me so i will not need a deposit from you". This truthfully has been the best experience i have ever had at a dealer. I was so impressed that i referred a family member to them the following day and he also bought the same vehicle. This dealership and the people that comprise it are absolutely top notch. They ARE willing to go the extra mile and truly build a relationship with you. Please go see them as i am positive you will have the same experience i did.
Great Experience - A. Kaye
Lombardi Chevy is a local dealership and when I was looking for a used car, I knew right where to go. I had a number in mind and knew what I could afford monthly and I ended up purchasing a 2007 Buick lacrosse and my payment ended up being lower than I had anticipated. By the time I got to the dealership all my paperwork was done and ready to go and all I had to do was sign and drive. It was simple, easy and hassle-free thanks to my salesman Jim. I have since come back for service on my vehicle and am very pleased with Ed the service manager who actually puts forth the effort to address every question or concern. I will only come to Lombardi Chevy. I support small business' and my community.
A Dealshership That Surpasses The Rest - jwjohnnybgoode
I visited a number of dealerships before being fortunate enough to acquaint myself with Paul Sur. I experienced the highest integrity and professionalism that could ever be anticipated at a car dealership. The team, including, but not limited to Charles Burns and Bob Windland, were honest, helpful, considerate, and thorough. I am so grateful. You can rest assured, that if you are searching for an automobile dealership in Northwest Indiana that will surpass all others, and leave you a very satisfied customer, look no further than Paul Sur in Valparaiso.
Bait and Switch - joed123
I NEVER HAD AN EXPERIENCE LIKE I HAD AT MIKE HAGGERTY BUICK GMC .THEY ARE NOT HONEST WITH YOU AND WHEN YOU GET INTO THE BACK ROOM TO SIGN A DEAL YOU THOUGHT YOU MADE IT ALL CHANGES IN THERE. BAIT AND SWITCH,I`M GETTING FINANCED BY AAA FOR 1.9% . OH, AND MY CREDIT SCORE WAS 896 AND THEY HAD ME AT 5.99% FOR 72 MONTHS.I WILL TELL EVERYONE I KNOW ABOUT HAGGERTY AND HOW UNION GUYS ARE TREATED AND VETERANS.
Awesome Service - Carguy1
Even thou I didn't purchase a Chevy from this dealership(bough a Ford Escape) the service was phenomenal Tom Ostrow was very helpful, respectful and trustworthy. He showed me the vehicle and then he went with me and my mother for the test drive since we are not from this area, loved the car. I liked Reicher Chevrolet because they have a very welcoming attitude, not like other dealerships where they are cold with their customer ...... I felt like I was family. THANK YOU
my experience - Harper, Greg
Great people,great deal, great experience . I would come back to buy again and I would highly recommend Dralle to all my friends and family.
Great buying experience @ Haggerty Buick Villa Park - D&M
Our salesman Tim was excellent to do business with. He made arrangements on his day off to set up a test drive for me and then later allowed us to take a longer drive which helped us with our decision to buy a Buick. Very fair trade in allowance given for our car. Tim and Tony worked out a good price on our new Buick. We felt no pressure at the Haggerty dealership and we really like that they are very convenient to our home. Also would like to thank Bill G for his input during my test drive.
Harbor always gives a little more than you expected - Buicklover
Ordered the tires I wanted and even price matched a lower price I found online.Harbor is honest and knowledgeable. Rick was a big help. Been a customer for years. .
Great Service - snowqueen
Very helpful at taking care of my questions and promptly diagnosing my vehicle. Thrilled with my experience. Everyone was so friendly, even the other customers in the lounge.
oil change & rotation - Osky
Dealer had very prompt service and everything was good. Anne did a very good job of explaining all aspects of the service and future intervals. Anne also scheduled changes when I have time available. This is very important to me.
Above and beyond - Maria Catezone
The Service Manager, Mike the mechanic and their team went above and beyond taking care of my car. My car was burning oil, an obvious concern, but thanks to the great staff at Rizza Cadillac Buick GMC, my car was back in great condition after just three days. Rizza even provided me with a great loaner car while my car was being repaired. I highly recommend Rizza Cadillac Buick GMC.
This is a place to find your next car. - Sylvia Schneider
I can not say enough about the people at this dealership.... we were not mobbed as soon as we walked onto the lot... we took the time to look around before we decided to go inside...we were greeted by a young lady who called for a salesman to help us. We met Ray, and from there our adventure began. If i ever had to purchase another car, I would go back to this man in a heartbeat. He was fun, made the process very easy, and a real pleasure to work with.
From the men who bring you your car, to the young lady who walked us through the use of our new vehicle , to the finance department , we were met with smiles and a feeling of welcome.
This dealership has a top notch staff... kudos to you Ettleson Cadillac-Buick-GMC, Inc.!!!!
Overall a great experience at Arnie Bauer - Alex
Overall I had a great experience at Arnie Bauer. David Brdar was extremely helpful in choosing my car. He had great product knowledge and was very invested in making sure I got the best deal possible. I would definitely recommend this dealership, David is very easy to talk to. I would also recommend going during the weekday if possible as I didn't have to wait to be helped.
Best Selection of Luxury & Exotic Cars; Great Service - dinok2
I love my car from Lucky Motors. I was very fortunate to be able to work with Roman. His technical expertise and sales style enticed me to buy. Many dealers sell cars that they don't have any knowledge about but that was not the case with Roman. He took me through all the ins and outs of the car before and after the sale. He was very trustworthy and really knew his stuff. He also worked above and beyond to make my sale happen. Thanks!
Check engine light still on - John plumley
Purchased used jeep. When i test drove it no problems, when i picked it up check engine light was on. They got it to turn off but came back on next day. Took it back next day and let them keep it whole day, replaced some hoses, but light is still on and they dont seem to concerned. Seems like they got the light to stay off til i payed for it and then i was out of luck, guess they got one over on me. I just want it right,i know its used but this is ridiculous. Do not recommend this dealership.
Horrible Service Department - Scott G
What defines a good or bad car dealer?
Here is what defines Woody Buick -
Unresolved - 3 visits and 20 days at the dealer and the car is still not fixed!
Rude - What their service writers are to you when you bring your car back with the same problem.
Progress Updates – Not at Woody Buick! I would only get a call several days later letting me know the car was ready to be picked up.
Troubleshoot & Repair - Found the sensor with the problem and replaced it twice but it did not correct the problem. Instead of troubleshooting further to see if another module or an electrical problem could be causing the sensor to malfunction. They just gave the car back to me.
God – What Buick tech support thinks when they tell the service department “This is a normal operating condition” and all work stops on your car!
Qualified – Clearly their techs who worked on my car are not qualified. Found some extra screws in my cup holder that the tech forgot to put back in. Luckily I knew where the screws went and was able to reassemble the panel correctly. They are even unable to put the car back together correctly.
Customer Satisfaction – On a scale of 1 to 10, I give them a 1. Why a 1 and not a 0? They did give me a loaner….
Negative - My entire experience with Woody Buick has been nothing but negative. This has to be the most unprofessional dealer I have ever dealt with. If you want to avoid the headache and stress I have been put through. DO NOT TAKE YOUR CAR TO WOODY BUICK!!
Acknowledging Jonathan Moscovitch - Excellent Customer Serv! - lawrence
We wish to acknowledge Jonathan Moscovitch for his excellent customer service!
When you become a customer of Jonathan's it starts from the moment he shakes your hand and never ends. He makes sure to take care of you as a customer just like a family member and a friend. This relationship continues and is strengthened throughout the years!
Jonathan reviews with you as the customer all your options giving you insightful advice as to what is worth the money while considering all options available per vehicle.
After purchase, Jonathan's personal care does not end there. He remains available to help and assist at all times - and not just for the big things - but even for the little details that make a customer say to themselves - this was a smart decision to buy from Grossiner and specifically from Jonathan Moscovitch!
We wish to acknowledge Jonathan Moscovitich for his excellent and professional customer service that he provides to us and all his customers!
Terrible - Jon
Went to look at a vehicle and the salesman was rude. The facilities are disgusting. The ceiling is half tore down. I felt like I was in a buy here pay here place. Chrysler needs to get on them about their building. Just because you put a new sign on the building doesn't mean anything. The whole experience left me disgusted. Will never step foot in that nasty place again.
$16k Lemon - Angry
Husband bought Jeep from them through our dealership in Portage wi. It arrived and the navigation touch screen is shot and doesn't work. 2 days later Husband puts it in 4 wheel drive and cable snaps. I called Harvard and he says " it was in working order when it left my lot" I disagree ! From Illinois to Wisconsin it just quit working. If you're looking for a vehicle and come across Harvard dealership....Run with your checkbook tightly in your grasp. Dishonest people!! DoNot recommend these Dishonest people !! We bought a $16k Lemon!
Deplorable Treatment Of Established Customers - Angry Customer
I purchased a vehicle from the dealership. It was a 2005 Dodge Caravan. Unfortunately, It was not without problems. I was told that someone at the dealership took a check that I had written when she left. I had to put a stop payment on it and when I came back to make the final payment on my car, it was agreed that I could pay the final amount less the stop payment check fee. Interestingly enough, I received call about a balance due for that amount for at least a week after the sale was finalized. This should not have happened. Even so, I was still pleased with my vehicle so I decided to keep an option open for another car purchase.
I came on November 23, 2016 to look at a 2003 Mitsubishi Lancer. After being given assurances that it was still in inventory, when I got there, the sales people claimed that it could not be located – which should have told me something. Even so, I was shown and drove a 2002 Mitsubishi Lancer instead. I admit that it was a nice vehicle and I was interested in purchasing it. However, the salesman Walter was new and he said that he “needed to get one of the more experienced sales people involved.”
An African American man came over – I believe that his name was Kevin. I had dealings with him with the previous vehicle. However, what happened next was absolutely ridiculous. Please keep in mind that I intended to be a repeat customer. However, he “took a look” at my vehicle and told me that it was only worth somewhere around $500.00. he started to talk down to me because I told him that my wife wanted to look at the car that I intended to purchase first. He stated all of the work that would have to go into taking in my vehicle as a trade in, and could be worth more to his “friend” at another dealership,” but they would want my car right away.
I was SHOCKED! I told him that I could not commit to a purchase without my wife looking at the car and that I wanted to know how much my trade in was
worth – telling him multiple times that I never had a car before that I owned free and clear for a trade in value. He was further condescending by asking me repeatedly how much I thought it was worth. When I told him that I had no idea and he realized that HE was not going to make a sale – even though Walter was the assigned salesman – he just got up and walked away to another customer. Quite frankly, I am disgusted with this whole situation.
Extra effort should have been put forth because I am an established customer.
There is no way that my car is only worth $500.00 because I was intent on trading in a newer car against the older one that they wanted to sell to me.
The 2003 Lancer that I originally wanted is still listed in your inventory and a price difference should have been considered on my behalf because the 2002 car was not the one that I wanted.
And finally, they have shown me just how you treat established customers. Therefore, I WILL NEVER PURCHASE ANOTHER VEHICLE FROM THEM AGAIN
Rogers Auto Group
Gary Lang Auto Group