Professional - NewCarNewYou
Excellent dealership and agent. Professional, courteous, patient and they work hard to get you the car for you! This is what a dealership and their employees are supposed to be like everywhere.
They are good at what they do! - ag878
After my initial visit for a test drive, I decided to return and purchase the car. My salesperson (Adam M.) made my buying experience smooth and everything was exactly as we discussed. Before I showed up to pick up my car, I informed him of what I wanted and asked him to minimize the amount of time I would spend picking up my car. Sure enough, much of the work was already taken care of and I spent the minimal amount of time necessary to pick up my car. I am glad that everything went as he promised it would be and was able to drive my car home happily!
Top Reviewed Specialists At This Dealership
Vehicle Delivery Specialist/Aftermarket Specialist
Awesome experience - Theartistq
I found a used van online that interested me, and i emailed the dealer for more info. Someone called me back within minutes of my request. I came by that same day to test drive the vehicle(2002 Nissan Quest). Car had low mileage for a 15 year old vehicle. I like how the car drove, sounded great, clean interioir. The only issue was the speedometer wasnt working properly. The sales associate, Steve Johnson, helped very much on fixing this. After hearing back a few time on the status of the repair the car's speedometer was fix. I test drove it once more, and i was satisfied with the purchase of the car. The dealership put a good time and effort into making sure this car was in good working order before i drove it home. ... also there was no front licence plate holder, so Steve ordered one in. I came back a few days after the purchase and they installed the front plate for free. Great, easy, reliable purchase.
Honesty - Jphoto65
I will say that the extra time Alex took with me was great. Four things that stuck out for me, was when Alex gave me the original window sticker price sheet for the car. The second thing that stood out to me, was when Alex spent a lot of time explaining the car's features to me in great detail. Nina also was very thoughtful to call me to let me know that the first car I had been looking at was being sold as she was talking to me. I live about an hour away and she saved me and my wife a long drive. Moments before the photograph was taken Nina brought me a Starbucks mocha coffee. I had worked all night the night before, and I was looking for some caffeine for the drive home. Nina made that happen. The next day, Nina called me to make sure I made it home safely. Derek the finance manager was also great to work with. Derek was fun and easygoing. He made the time go by with just a lot of fun conversation. Alex, Nina and Derek are exemplary employees.
Buying made easy - Sjk123456
Ask for Atanas. He is a Great salesman. No pressure, great follow up, made the buying process easy. I would recommend Motorworks and their employees.
Routine maintenance - Julieq
It's a pleasure to bring my car in for service. From the free internet to the cafe and car wash. The staff is friendly and I always feel like they have my best interest at heart. Exceptional Service from the sales dept to service. I feel right at home here.
Honest Conscientious Service - BlackShadow
Robert Lee and his associates were extremely honest and helpful throughout the entire process. They were able to help reasonably overcome any objections that arose. I would recommend them to anyone looking for a vehicle.
Great service - tadaka21
Had a very positive experience. Stevielyn was knowledgeable and worked with me to get my car for the price I was looking for. Would definitely recommend
Awful Experience - JKG1177
DO NOT DEAL WITH THESE PEOPLE!!!!!!
I called and talked with Joey Gesualdo (sales manager) on a Monday about an Infinity QX60 that they had on their website. Asked a few basic questions and confirmed that they do indeed have the vehicle at their location. Made an appointment with Joey the next day at 9:30am since I was driving down from the greater Milwaukee area. Joey sent me an email confirmation of our appointment for the next following day.
When I arrived at 9:30 for my appointment Joey was not there, and better yet, no vehicle there either. Was told it was at the detail shop and it would be there ALL day and wouldn't be able to see it.
Such a disappointment of an organization. Please, do not deal with these people!
They have zero integrity!!!
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