Very satisfied with your service and friendly atmosphere. - linda123
It's always a nice experience to go to Axelrod. Very friendly staff. I bought my car from Richard Dues and he is always a pleasure to talk to when I visit. The maintenance is always very thorough and I can get an appointment quickly.
Only the Best Place in town for a car Family 1st - Batman419
Thank U Brian Roberts Joyce for taking care of me on my new.2017 buick regal.Had a great time wit you on getting me what i wanted i will be letting my family n friends know where our to turn to when getting a new car .Home town Joyce Buick the best..
Great Experience - Abro1234
We had great service from the start. Kyle made sure we received a great deal, kept us informed throughout the entire process, and made the overall experience pleasant and professional. I will definitely be back for my next vehicle!
Very nice team!!! - jess117861
Bob and Mr Metzger helped my husband and I get into a great car that we never would of imagined owning and fast! Our car was totaled and we had a deadline of 7 days with a rental from our insurance company and with all the stress over buying a new car, Bob and Travis definitely made the process very simple and flawless! I would definitely use them again!
Top Reviewed Specialists At This Dealership
Donovan was amazing - Tam
Donovan worked with us from the beginning. He helped me get the Yukon I really wanted. He treated us like family from the very beginning. Wonderful service
Awesome service - Joe
Bought a used vehicle and the staff was awesome in walking me through the steps to purchase snd were very knowledgable about their product. I felt no pressure for a sale like most dealerships and everything seemed very organized from the top down
Wonderful dealership - Debbie 17
Always a pleasure to feat with Charles. Courteous, family oriented and a pleasure to deal with whether in service or buying a car. Just bought our third vehicle.
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
GREAT EXPERIENCE/FRIENDLY/GREAT CARS!!! - RONALD RICHARDS
I'VE BOUGHT (4) VEHICLES OVER THE PAST 12 YEARS FROM CLASSIC & STILL HAVE (3) OF THEM IN EXCELLENT SHAPE! I'M VERY PARTICULAR ABOUT MY CARS & CLASSIC IS THE ONLY PLACE I'LL GO WHEN LOOKING IN THE FUTURE!!
Excellent Job! - GoBrowns16'
Proud owner of a Yukon XL Denali!
Scott, Paul and Jim went above and beyond all of my expectations. I manage a dealership myself and I was very appreciative to the great job these gentleman provided. I've searched four states and over twenty-five dealerships in a three weeks span to find the right vehicle, right price and the right place to buy from. In the end, I found that customer service is clearly their number one priority.
Thank you so much for making the buying process as smooth and as easy as can be. Phenominal job!
Stree Free Experience - kaps
I am not one who likes to waste my whole day at a Dealership Purchasing/Leasing a New Car, it is a complete waste of my entire day, but I found purchasing from Kasper Buick a wonderfully stress free quick process. My time is very valuable to me, thank you Kasper Buick for understanding.
Shady - A1234j
Bought a 2014 GMC Acadia Denali. Vehicle looked excellent at first glance. I had mentioned that the one tire looked a little low. Salesman reassured me that everything was looked over before putting it up for sale. Took a short test drive and seemed ok. Salesman and manager kept coming up with reasons to give me less for the trade in as well. Typical used car salesmen. Got 10 miles down the road and the tire pressure warning came on. Not only that but the rotors were warped. 2 nails in the back passenger side tire. The cherry on top, there was a dead mouse in the cabin air filter along with numerous leaves and other debris. Must have gotten in from the warped molding around the windshield. Certified my xxx! These guys didn't look over that vehicle very well. They cleaned it up and slapped a sticker on the window,
GMC Terraine - dandrassy
I found GMC to be truly exceptional. I was impressed with the people, and the quality and timeliness to respond. i started at a dealership a touch closer, however it took 4 days to just get a serious response. I highly recommend this Merino Dealership.
Super! Would definitely recommend going here! - Farmgirl
Great dealership! Trusted company! Nathaniel Wisor helped us. He is a great salesman! Easy to talk to. Makes it simple, and easy to understand! If you want a great deal, I highly recommend you go here!!
Great service - Nadean
The service and staff are above and beyond . I feel so well taken care of ! Everyone from the sales team to the staff are great !
Customer service, mediocre - Alien7150
No Salesmen on the lot, drove around twice, then parked and walked around, Jared was the only one to come out, invited us in and offered us bottled water, it was a hot day. We waited and finally asked three different times for water and never got any the whole time we were there. For the most part we sat waiting with no magazines or tv. Pretty much bought the first car we tried. Was rushed through finance, and she, Bonnie was not very friendly. As far as the car, I love it so far and am very pleased with it, I just believe you could have better customer service. Jared was friendly, just didn't seem to care about our comfort.
Run Run Run - FeliciaSmith69
RUN FAR AWAY! This dealership has a bunch of screw ups. The only good salesman there is an older gentleman by the name of Greg with glasses! That's why I gave Customer Service 2 stars.
Worst buying experience ever. - SR
Games, excuses, delays and BS stories. When my brand new truck was finally ready for pick up I show up to a wrecked truck. I wouldn't go to this place to pick up a brochure. Buyer beware.
If they don't sell it they won't service it - Joe's Silverado
After dealing with bill Harris and Sunnyside Chevrolet on a brand new 2016 Chevy Silverado 3500 dually ltz Sunnyside beat them by 1700 on price . I had a couple of small issues with my truck so I scheduled it in with bill Harris for warranty service. After being their for 35 minutes Blake tells my wife that we have to get the issues resolved from the dealerer where we bought it from. So I called Blake and he told me that they will not service my truck because I didn't buy it from them. They are an independently owned dealer and don't have to service it. Lol how good is a factory warranty if dealers can pick and choose what vehicles they will work on. So I contacted GM customer service and they confirmed that was true. Bill Harris can refuse warranty work on any vehicle at their discretion. So much for taking it to any dealer to have warranty work performed. I think I will reconsider my options next time I spend 67k on a new truck
Cheaters and liars - Victom
Bunch of liars that will do and say anything to sell a vehicle but as soon as you sign they don't care anymore!! DONT BUY FROM THEM
Easiest and most friendly buying experience ever. Kevin... - rcaraway69
Easiest and most friendly buying experience ever. Kevin McCane made us feel at "home". Dealing with Matt on the final numbers was painless. I didnt think dealing with someone this close to home could be this good of an experience. I will definately buy from them again.
I was extremely pleased with the sales representative,... - cdifilippo
I was extremely pleased with the sales representative, Rick Supeck, as he was interested in what I needed and did his best to provide the best assistance to help me achieve that goal and he did not attempt to talk me into something that I did not need.
I have purchased vehicles from Joyce Buick in the past and I must say that I was not at all happy with their service, or their attitude. I feel that the service that Joyce offers at this time is excellent and I would happily recommend them to anyone interested in purchasing a vehicle.
All the guys were great. Very helpful and understanding.... - Barbiebats
All the guys were great. Very helpful and understanding. Showed me diff option, etc. treated me like I mattered. Gave me the best pricing and were super friendly.
As far as I'm concerned they only take your money. - Upset
Buying a used Chevrolet was one of the worst experience’s I’ve had since I’m not a car person I had to take they’re word on the 90 day warranty. Less than 3 weeks of ownership the ABS brake light came on the brakes were checked before purchase by them, the answer I received from service was, “$125.00 and we’ll tell you how much it’ll cost you for us to fix it.” Could be I’m upset that the 90 day warranty doesn’t cover what I believed it would, this in my opinion is a safety issue, I could never recommend this dealer to anyone.
I had some issues with my credit due to a divorce. Mr.... - Irish59
I had some issues with my credit due to a divorce. Mr. Hawkins treated me with respect and worked hard to put me in a vehicle. I would reccomend Mr. Hawkins and Sims Buick.
Joyce Buick GMC of Mansfield