Very helpfull - tyler123
matt and antonio helped me find a car based on what I told them I was looking for, and at a great price too. I highly recommend this dealership to anyone wanting a quality car and fast great service.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Sales & Leasing Consultant
Bankruptcy Troubles - jokerob
I needed a vehicle after a recent bankruptcy and everyone there was super helpful from start to finish and got me into a new vehicle when others couldn't. I dealt with Hasell online and Zaid in the dealership and both were awesome and very helpful in my hard situation. I would highly recommend Ganley Village to anyone looking to purchase a new vehicle!!!!
Great Service - mcasteel39
Ray was phenomenal. Worked with and got me in a good vehical. I recommend Ray Spencer. When you stop in. Really is a down to earth guy and will take care of you.
Sales Floor Manager/Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Fast and knowledgeable ! - ashleyself
As my first experience at Progressive was not as "easy going", Bill Talbott made sure I was taken care of right in my second dealings without even knowing the first. Everything that needed to be worked on my car was done, fast, and correctly with just enough communication to keep me in the loop since I needed a rental. Thank you progressive !
Best service out of all dealerships we have ever dealt with! - jaime0000
I found a listing for a 2012 Jeep Wrangler Unlimited on CarGurus. It had 96,000 miles on it and there was an accident reported, but I called anyway. We were hours from home and I was getting impatient. When we got there, Geno showed us the Jeep. They had just got it in and they hadn't had a chance to do anything to it or even clean it yet. I test drove it and immediately fell in love with it. They did very well with negotiating and we finally made a deal. They were going to put a new windshield in it, fix the driver's side window (because it wouldn't roll down), clean it out, and give us a 3,000 mile/3 month warrantee. All for $22,000 out the door. We looked at it on a Friday and we were supposed to pick it up the following Monday, but we ended up having to wait until Wednesday because they were waiting on a part. They did everything they said they were going to do, and then some. They put new rotors, brake pads, and 4 new tires on it, and they fixed a leak they found in the power steering, on top of everything else. Geno texted me updates the whole time without me having to ask for them, and even sent me a picture of the Jeep when it was done, then he came in at 9:00 a.m. Wednesday morning on his day off and met us there to make sure everything was in order for us. On top of the excellent service, Geno does mind blowing magic tricks and livens everything up a bit. All in all it was a great experience and I highly recommend the dealership! :)
Certified Sales and Leasing Consultant
spitzer was absolutely amazing in helping me with what I wan - crtny538
Awesome people they take the time to help their customer in what their looking for. Montee was the best salesman I have met. I would definitely recommend spitzer to anyone.
Easy no pressure buying - Cindy wismar
Started my search on line and Andy Howard responded and kept me posted on the cars I liked. When I came in he was very helpful and no high pressure to buy. Andy puts you at ease during the whole process and was very patient with all my questions. Recommend him highly to buy a car from at Falls Motor City.
Bobby Cruse was excellent with the financial end of the process. He explains every option available and will work with what you want to make it work.
New jeep - Jeep
I love my new jeep patriot. My sales person, Charlie Greenberg was a no pressure kind and just the facts kind of salesman . That's refreshing. Thanks for all your help.
Awesome! - New car 2017
This is the 3rd vehicle our family has bought from Wally Armour. They answered all of our questions and were very helpful. They always give us a good deal.
New Jeep , July 3rd 2017 - MTECH1041
I visited this dealership on July 3rd 2017 in search of a New Jeep. My sales guy Josh Gowing really took good care of getting me into the car I wanted. I drove 5 different cars when i was there as i wasn't really sure which car i wanted to get. Josh was very patient , kind and understanding of my needs when trying to decide of my purchase. It's a kind of dealership that you want to go to because they treat you as if your part of their family. On this purchase I also had a car that I traded -in and they gave me a pretty good deal for the trade so that even made things more enjoyable while i was there. Josh is good at multitasking and he knows his business about cars. And a very big thanks goes out to Jen Giunti for taking good care of me thru thru all fun paperwork that goes along with the purchase of a new car. She made the transition for me in very easy way so with that said you just can't go wrong at this dealership. I am so glad i stopped in that day. I love my New Jeep !!
Great Experience - Jeepguy54
Terrific sales experience! One stop shop for all of your needs. I visited this location looking for new cars and I left in a few hours with a brand new purchase!
Senior Sales Professional
New Car - 081170lc
My salesman Tim Bickford was very nice and did everything he could and very helpfull and informative. Finance Tony Lane was very nice and funny and very good . Thanks guys i love my purchase
Amazing experience. Great customer service - Greg
Both Chris Wiley and Bobby Lohn made this new car buying experience exceptional. They were friendly, honest, and kept my time at the dealership to a minimum. I would highly recommend this dealership.
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
Great overall experience - Mitch
Went in looking for a used Durango . Salesman was very helpful let us test drive give us a price was not pushy on buying it . Told him I would think on it . I figured he would be calling but he waited for me to call him back. I changed my mind on trading or not twice an he was great about it. We made a deal but I couldn't make it in for 3 or4 days the salesman was very accommodating with me . I had a great experience . I would recommend them very much
My new 2017 dodge ram - jasonkb1973
On April 29th i went into Wooster Chrysler Jeep Dodge Ram to talk with Steve about trading in my current lease for a new lease.I told him were i needed to be at as far as price range.He had my truck appraised. With the spring savings event going on he and Justin put some numbers together and were able to get me in my new 2017 Dodge Ram. Thank you both I love my new truck! Steve Garver was very professional and friendly as well. A no pressure experience! If Steve is still with the Wooster Chysler Jeep Dodge Ram dealership in 2020 I will definitely work with him again! Thank you !!!
Creative sales presentation - Lexus to Jeep
We had decided on a new Grand Cherokee, primarily because we needed the ability to tow. We were leasing a 2016 Lexus RX 350 and were accustomed to a luxury vehicle but figured we had to give up a lot to meet our new specific need. The vehicle we had decided on had many of the features we desired. Our Salesperson, Steve Kolb, got creative, and suggested a 2016 Summit model. So for about the same price as a new model, a notch down from the Summit, we got virtually everything we wanted in a car with about 10,000 miles. We're very happy with how things went and how we were treated.
I couldn't be happier - joejoe
Ron Dominick was my salesman and was absolutely wonderful. I couldn't be happier with my car purchase.
Thanks you, all of you for being so nice.
Great to deal with and honest - Dan
John was a good and honest salesman. He sold us a good used car and delivered on all of his promises without undo pressure. At a fair price.
never finalized the deal AFTER they gave us the vehicle!!!! - 2014jeep
This dealership is absolutely ridiculous!!! Finance messed up our paperwork and didn't have us sign our GAP coverage paperwork. They didn't realize it until over a week AFTER we had already been driving the vehicle. THEN...I went to make our first payment with our finance company only to learn that they never sent in our paperwork and the finance company never approved us for a loan....at which point I of course contacted the finance manager. Instead of taking responsibility for their mistakes, they blamed it on the finance company and told us we will just have to wait until the deal finalizes!!!! Of course this was after I called SEVERAL times just to get people tell me they were busy and would look into it and a snarky secretary. Very unprofessional, unpleasant experience. I would discourage EVERYONE from going to Fred Martin Superstore in Benetton Ohio.
Awesome is always - SLYGUY 419
There has never been a problem that this place cannot fix their service is excellent and they remember me by name every time I come in I feel like part of the family
Horrible Service - Amy
Went there for service- didn't fix it, took my money, would not budge on refunds or give a reasonable deal. They are dishonest, untrustworthy.
Does Chrysler Care About their NAME read these reviews - Consumerman
Just read these reviews they should be stripped of their dealership immediately.
Most horrific experience I cant even call them a dealership, good luck I will never even say the name again, complete fools
Buyers beware! - One unsatisfied customer
I cannot even begin to explain the nightmare that has been associated with my experience with this dealership. From being lied to by a salesperson to sold a vehicle that had to be in the shop over 10 times in the first year I bought it!! And still the dealership still did not solve the problem to our satisfaction. We ended up having to get legal help and having to settle. To make it worse Dodge corporate didn't do anything about this. The car was a lemon and neither the dealership nor Dodge wanted to admit it or stand behind their product!
Rude, unprofessional and dishonest - bely0926
I had been looking at a Dodge Journey and inquired about it online. Matt Nedin responded via text and said it was still available. I informed him I was coming from an hour away, I would like to come test drive it, and if I liked it I would send my dad back up to look at it. My fiancé and I arrived at 415pm on Friday April 7th and walked up to the service counter and said I was told to ask for Matt about a Dodge Journey. The man behind the desk said here he is as he was walking up, and comes up to the side and looks at us and says "here's the deal (really rude tone, as if we were bothering him to come look at this car), this other woman has been calling, and ready to put a deposit down on it, but she hasn't called yet, and there's no deal yet, so I'll go get it for you to drive and look at." So I'm thinking why are we even here? So during the drive, he was on his phone, and we learned very quickly he was having to get his car towed because he lost his keys. And then apologized for being rude. When we returned from the drive, he went inside to let us look at it. I was really interested in it, but when we went back inside, he informed us the person interested had not even drove the car, but had called him like 10 times, but "out of respect for us he wanted to see what we wanted to do." Ok great, so we sit down, and I inform him I'm preapproved through the credit union and would be willing to put down a deposit, but he didn't want to deal with me because they lose money if we go through a credit union and the other person would be getting financed through them. I understand this is a business, but I just thought it was extremely rude, to tell me all of that, and refuse business because of my choice of where to get financed, and not only that, but I would have been less disgusted if he just would have been upfront before my fiancé cut out of work and before I drove an hour to go see it, saying there is someone else that we are working on putting a deal together with. If it doesn't work out then we will call you. But instead they rather waste my time, and play customers against each other, to see which one they will be able to get more out of. Rude, unprofessional and dishonesty will not get me to refer. I went elsewhere and put a deposit down the very next day with a dealership that doesn't mind me going through a credit union for a lower interest rate.
Word of advice- don't waste your time at this dealership and definitely don't deal with Matt Nedin! Terrible customer service and poor salesmanship.
Awesome - Macrockr
This dealership is awesome! The best prices and best service. Received exactly what I wanted, at the price I wanted! Nick Baise....nice guy! Love my new Jeep
A very positive experience! - kathik44320
I recently leased a VW Jetta from Brunswick Volkswagen and I was amazed at how helpful everyone was. Sales Manager John Schuerger went out of his way to get me the car I wanted and he was very accommodating to my financial needs. Matt Cecil helped me with the test drive and with the application process when the sales representative I had been communicating with prior to my visit to the dealer was busy with another customer. That sales representative was Bob Boylan and he spent a great deal of time with me signing all the financial documents and demonstrating all the features of the car before I took delivery. Every aspect of the transaction was excellent from beginning to end. And now I love my new Jetta. I recommend this dealership to everyone.
Worst buying experience ever. - SR
Games, excuses, delays and BS stories. When my brand new truck was finally ready for pick up I show up to a wrecked truck. I wouldn't go to this place to pick up a brochure. Buyer beware.
Never again - impala3500
I bought my 2006 Chevrolet impala LT from this dealership and it will be the last car i ever buy from this dealership and i will be telling everyone i know to avoid this dealership. All my problems started 2 hours after the sale. Dealer said clean carfax report and car went through 110 point inspection. Night time and no headlights, discovered both headlights disconnected and harnesses stuffed into fenders. Next day went back to complain about battery sounds like it's weak, anti-freeze leaking, transmission fluid leaking. Service dept. checks it out and said battery is fine, and no leaks. I explained that the fluid is on my garage floor and car almost didn't start that morning. They said everything checks out. So i leave and sure enough get home and the next day on a Sunday,battery dead so i purchase new battery from autozone for $154 and install it myself, then i put car up on my ramps and find both fluid leaks, anti-freeze and transmission fluid. So next day i call GREAT LAKES CHRYSLER DODGE JEEP RAM and am told that they will reimburse me for battery. So i drive back to Kingsville and explain to service manager where his techs can find the leaks, That i don't know how they couldn't see in the first place. Then manager at Great Lakes then explains that he is only going to reimburse me $80 for my new battery. Total BS since i told them the problems. This all happened within the first three days of owning this car. They did replace transmission line and water pump. But still it just aggravating.
My wife and I went to the dealership to look at the... - rjevans
My wife and I went to the dealership to look at the Chrysler 200. Our salesman, Kyle, let us look over the 200. After seeing the car we decided we didn't care for it. Kyle suggested we look at the Jeep Cherokee after asking what we wanted in a vehicle. We ended up coming back the next weekend to test drive the Cherokee and decided this was the vehicle we wanted. They got to work and found one with the options and price we wanted. They told us they should have it by the beginning of the week. We received a call from them saying the vehicle we had agreed upon wasn't available but would look for another one. We received a call the next day and they had found one with more options that we asked for. They said the price was still the agreed upon price. We not only got the car we wanted but got more car for the same price. Our salesman Kyle did a fantastic job for us. The dealership was very easy to deal with and their personnel made the entire experience delightful. i will recommend Bill Harris Dealerships to any one looking to purchase a vehicle.
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