New car purchase - FredLinda
We are returning customers and continue to be very satisfied with the service and professionalism offered by Klaben's staff. We again sought out Justin Bolin's services since we are always impressed by his integrity, knowledge of product, and friendly attitude. We tend to be rather challenged in terms of the computer driven components of new cars and we can depend on Justin to spend the time necessary with us to bring us up to speed. Brian Franklin handles the financial transactions in a clear and concise and friendly manner. And we always leave the premises with the vehicle we want and we always leave happy.
2014 Jeep Cherokee - Benjamin Briggs
I came in today nervous not knowing if I would be given a proper service that suits me. I'm glad I was wrong. A dealer named Myk Fritch was extremely helpful in getting me the information i wanted when buying a really fantastic Jeep that I know will last me a good 10 years to come. Jake Brown and Jimmy Dowling were a big help too in making it a quick and easy transaction. I got a great deal and great service and I'm gonna be sure to stop by progressive if I ever need anything! Anyone who asks I'll tell them that if they want a nice car but are afraid of service that they can't do better than Progressive Chrysler Jeep Dodge.
Awesome experience - AlexisJeep
I leased 2 Jeep Compass's! 1 for our 18 yr old daughters birthday and 1 for myself! Great payments on both! Will return for future leases or purchases! No pressure sales or leasing at all!
Purchase review - Rmac
Great customer service, easy to work with team. We were in need and Chris made it happen. I would definitely return to purchase another vehicle.
Great car buying experience - shae
We love this dealership; our family has made our past 2 car purchases here and we've been very happy. The most recent time our salesperson, Scott Foster, was fantastic. He took so much time to help us find the perfect vehicle. I wasn't sure what kind of vehicle I wanted but I knew what I wanted it to be like - Scott spent hours with us, letting us drive different types of vehicles until we found what was perfect. The finance person, Chris, was incredibly considerate and friendly. He also took his time with us going over the details of the paperwork and making sure we were completely satified with everything. Fall Motor City has gained a customer household for life :)
Great service. Great salesman - Jeepers
We really were just driving by and ended up purchasing a vehicle. The salesman was honest without bull crap. He was knowledgeable to an extent. I would recommended.
Excellent service! - risland4
I never write online reviews, but in this case I feel I must. I couldn't be happier with my service and vehicle from Sandusky Chrysler Dodge Jeep. After looking online for months for the perfect vehicle, I found it at this dealer. I love several states away, but Todd F. and Todd L. were helpful every step of the way. They helped me out a down payment on the vehicle and got the paperwork rolling before I even got there. This was totally different thab any other car I've bought from dealerships. Neither were pushy or ever treated me like a sucker. Todd L. was very good at explaining what I was signing and offered the different warranty packages as options with zero pressure. Between delays in getting to Ohio by train and hitting a snowstorm on my drive back home, the trip was 4 days and totally worth it. I could go on all day about this dealshop and both people I dealt with, but I think I made it clear. 5 stars!
Great Service - KindergartenTeach
We went to this dealership after visiting a few others. We had in mind what we wanted. We arrived with two kids and the staff was curtious and patient. We never felt pressured to buy and returned a few days later after filling out the finance application online and drove home in a nice vehicle. Signing papers didn't take long at all. We had a very positive experience.
Excellent Experience - ClevelandsFinest
Dan Katz was very knowledgeable, kind, and would not let me leave without buying a car (only kidding). Everyone else at the dealership was friendly, and dealt with my screaming kids!
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
Great experience - Brinks
Shopped around at other dealers and loved the customer experience at Parkway. Chuck Snyder was not pushy and very creative on his selling tactics. Everyone at the dealer was friendly from start to finish. You don't only leave with a vehicle, but you also leave with making new friends. Thank you, Parkway!
Great overall experience - Mitch
Went in looking for a used Durango . Salesman was very helpful let us test drive give us a price was not pushy on buying it . Told him I would think on it . I figured he would be calling but he waited for me to call him back. I changed my mind on trading or not twice an he was great about it. We made a deal but I couldn't make it in for 3 or4 days the salesman was very accommodating with me . I had a great experience . I would recommend them very much
2013 Dodge Journey AWD - Heatherlynn1528
Great customer service, friendly staff. They helped me get the SUV that I traveled an hour away from home to see! I'm very happy with the vehicle I purchased. They made the process quick and easy! I would definitely recommend Wooster Chrysler Jeep Dodge Ram to anyone looking to buy!
A JEEP (pre-certified used) purchase - Jennifer Krutilla
I was afraid to purchase a car although I had done research and had family support..."woman thing"....and lack of car knowledge. I received good care from my salesman, Romero Phillips, and felt as if my decision for YES was the right one. The criteria set (certified pre-owned, mileage, cost) were met. My son-in-law was called twice (an automobile service manager), and I did the deal.
This is my second JEEP. I live in the Geauga County snow belt and feel secure driving this vehicle.
I couldn't be happier - joejoe
Ron Dominick was my salesman and was absolutely wonderful. I couldn't be happier with my car purchase.
Thanks you, all of you for being so nice.
GREAT CARE TEAM! - Amber Feehan
My husband purchased a vehicle from John Bralek and was VERY happy with not only the car but the customer services we received from John.
Helping a veteran - papagrizzlybear
Went in to see what I could get with what I had to work with. Wanted van, saw mini van I liked.With the help from Michael Blasdel I was able to get it. Thank You Mike you went out of your way to help me. Thanks......
Terrible Service - AWiz228
I stopped by the service department because I had multiple dash lights turn on in my 2016 Durango & couldn't drive faster than 40mph. I was told that the next available appointment was 6 weeks away!!! When I asked if he was serious he told me go somewhere else. I left and called Slimans in Amherst and was able to get an appointment for the next day. Terrible experience!
Horrible Service - Amy
Went there for service- didn't fix it, took my money, would not budge on refunds or give a reasonable deal. They are dishonest, untrustworthy.
Leasing - Ck88
great job salesman I had was excellent. That's why I gave such a high review. He made the experience easy. And I also got a great deal on leasing a new 2017 Durango.
Buyers beware! - One unsatisfied customer
I cannot even begin to explain the nightmare that has been associated with my experience with this dealership. From being lied to by a salesperson to sold a vehicle that had to be in the shop over 10 times in the first year I bought it!! And still the dealership still did not solve the problem to our satisfaction. We ended up having to get legal help and having to settle. To make it worse Dodge corporate didn't do anything about this. The car was a lemon and neither the dealership nor Dodge wanted to admit it or stand behind their product!
Don't!!!! - Jnovak
If you have a warranty and something goes wrong don't bother giving them a call you will get different answers.
1. waiting two days for call or even a email
2. We can't look up your warranty here , ???? I bought the car from you guys
3. I don't know what type of warranties we carry. How do you not know the warranties your company has!!!!!!!!!!!
BTW two years and my transmission is shot, and they don't care to help you.
Avoid at all cost, Terrible,Terrible and worse than Terrible - Pissed off
The sales team was very dishonest,I made it clear what I wanted to pay.I made it clear I was fine walking away from this deal. Very dishonestly I was promised I specific price which made me purchase an insurance policy on the vehilce. When it came time for financing they had there own agenda,which was totally opposite of our agreement. I wasted three hours of my life.They are very dishonest..avoid.this place.
xxxxxxxxx sales tactics void - rsuch54
The manager at North Olmsted Dodge Jeep is very unprofessional they use xxxxxxxxx sales tactics advertise a much lower price online then refuse to sell for that price they would not come close to what 3 other dealer ships offered me on trade using a vin specific look up they forced me to test drive the vehicle before they would give me an appraisal on my trade in. I left this dealership very upset and I would warn anyone looking to buy there to go elsewhere.
horrible new car purchase experience. - wally09
My wife and I bought a new minivan last year. We made the purchase at 1PM. The dealership kept us there until close. The experience we had at Ganley Dodge in Bedford was the worst experience I ever had buying a new car!!!!!! I will never buy a car at Ganley again.
Would give it zero stars - Italia14
I bought a used 2013 Ford Flex from them, and had nothing but problems. The rear breaks shortly after I bought it were shot. The sensor for the front driver side door doesnt register that the door is closed. The car alarm goes off at random. The tires we worn on the inside half of the tread. Called them multiple times, they never called back.
Rip off!!! - NeverBuy from Evan again
I had returned my car at the end of the lease and was planning on leasing newer model.
Owner Evan gave me ridiculous price and I ended up leasing that newer model vehicle for much cheaper at his competitors place.
Evan clearly stated that he needs to make money off me as his customer, otherwise i can go elsewhere.
So Evan is being vendictive and is charging me with imaginary scratches and blowing up my charges out of proportion, while withholding itemized bill. He made a harassing phone call to me and told me that he will make me pay for it...
I had his car retuned/exchanged at the new dealership and they had vitnessed my car being in excellent condition, while Evan is claiming unsupported damages charges.
If he will continue harassing me with those charges, i will be filing a case with court.
Never again - impala3500
I bought my 2006 Chevrolet impala LT from this dealership and it will be the last car i ever buy from this dealership and i will be telling everyone i know to avoid this dealership. All my problems started 2 hours after the sale. Dealer said clean carfax report and car went through 110 point inspection. Night time and no headlights, discovered both headlights disconnected and harnesses stuffed into fenders. Next day went back to complain about battery sounds like it's weak, anti-freeze leaking, transmission fluid leaking. Service dept. checks it out and said battery is fine, and no leaks. I explained that the fluid is on my garage floor and car almost didn't start that morning. They said everything checks out. So i leave and sure enough get home and the next day on a Sunday,battery dead so i purchase new battery from autozone for $154 and install it myself, then i put car up on my ramps and find both fluid leaks, anti-freeze and transmission fluid. So next day i call GREAT LAKES CHRYSLER DODGE JEEP RAM and am told that they will reimburse me for battery. So i drive back to Kingsville and explain to service manager where his techs can find the leaks, That i don't know how they couldn't see in the first place. Then manager at Great Lakes then explains that he is only going to reimburse me $80 for my new battery. Total BS since i told them the problems. This all happened within the first three days of owning this car. They did replace transmission line and water pump. But still it just aggravating.
My wife and I went to the dealership to look at the... - rjevans
My wife and I went to the dealership to look at the Chrysler 200. Our salesman, Kyle, let us look over the 200. After seeing the car we decided we didn't care for it. Kyle suggested we look at the Jeep Cherokee after asking what we wanted in a vehicle. We ended up coming back the next weekend to test drive the Cherokee and decided this was the vehicle we wanted. They got to work and found one with the options and price we wanted. They told us they should have it by the beginning of the week. We received a call from them saying the vehicle we had agreed upon wasn't available but would look for another one. We received a call the next day and they had found one with more options that we asked for. They said the price was still the agreed upon price. We not only got the car we wanted but got more car for the same price. Our salesman Kyle did a fantastic job for us. The dealership was very easy to deal with and their personnel made the entire experience delightful. i will recommend Bill Harris Dealerships to any one looking to purchase a vehicle.
Klaben Chrysler Jeep Dodge Ram
Sales & Leasing Consultant
Sales & Leasing