First time buyers - Tom Whyde
I have had to deal with Klaben customer service before and that's how I was recommended. I've now had two great experiences dealing with the service from Klaben and for being first time buyers I dought we could have been treated any better. Would like to give special thanks too Gilbert, as first time buyers he made the process very easy to understand and the experience was enjoyable. Thank you
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great dealings - sdaubenmire
I would recommend this dealership and Nick Zaucha to friends and family . He is customer oriented, professional and friendly. The dealership is accomodating and fair.
Best vehicle purchase experience I have ever had. - Terry L Noall
Progressive has always been a quality dealer to work with, but having a salesman like Justin Carter made the buying experience enjoyable. He's friendly and extremely knowledgeable, which puts you at ease right away. Justin is honest, hard working, and a real car guy, not just a salesman, striving to get you what you are looking for. Justin is also ethical with no pushy tactics. Whatever you may be looking for in a vehicle, Progressive is a five star dealership, and in my opinion, Justin Carter is a ten star salesman. Thanks for everything !
Painless experience - JScarl490
Tom makes repairs, updates and simple maintenance easy to deal with. Quick and reliable service. They get it right the first time. Tom's dedication to his customers never ends.
Certified Sales and Leasing Consultant
Certified Sales & Leasing Consultant
Sales Floor Manager/Certified Sales and Leasing Consultant
Such a great experience! - Tay
I worked with Rich and he made my first time buying a vehicle one of the best experiences! He got my exactly what I wanted and for a price that was in my budget!
Sales & Leasing Coordinator
Great customer service - Shawn
I leased two cars from Falls Motor City in less than a week. Ross was the salesman I worked with and he was excellent. He did everything he could to get everything done quickly. The process of leasing the vehicles was smooth from start to finish.
Awesome! - New car 2017
This is the 3rd vehicle our family has bought from Wally Armour. They answered all of our questions and were very helpful. They always give us a good deal.
Worth the trip! - k91reddog
Drove to this dealer from Pittsburgh..Glad I did!
They had the exact truck I wanted...And we reached the deal I wanted before i visited the dealer.
When I got there, everything was ready to go.. nice smooth and trouble free...Just the way I like to buy cars.
Easy car shopping - Merri
Wonderful experience! The car met my needs and offered the features I was looking for. Our shopping experience wasn't stressful or pressured, and Ron was very knowledgeable about Kia and the Sorrento.
Awesome experience - cassie2016
If anyone is looking for a new car I would recommend Charlie Greenberg and Buddy Baker at Kasper Auto on Cleveland Road in Sandusky. They done an awesome job and are great people.They helped my family and I.
Gaetano is your guy - Jlshepp99
Gaetano went above and beyond to help me get my journey. This staff as a whole is incredible. I would recommend them to anyone looking for their next vehicle.
Senior Sales Professional
Great experience getting my new Wrangler - nathan Merritt
Sean Burke was very kind and caring when he worked with me. He helped me figure out which jeep I wanted and worked with me to get the right price I wanted. He made the whole thing go very smoothly. I am glad he was there to help me.
Awesome! - tonynaomiw
we had dealt with furey's before and had excellent service. we were driving by "just looking" when we spotted a dodge ram that really got our interest. Dave came and talked to us and right away we felt comfortable with him. took a test drive and loved it! however never thought we could deal for it. Dave was Amazing! He met all our fears and questions with honesty and respect with no pressure! and guess what?! we took our new truck home the same day WOW! Thank you Dave!! Looking for a Great Salesman go to furey's and ask for Dave Sherman you won't be disapointed!
Great experience - Brinks
Shopped around at other dealers and loved the customer experience at Parkway. Chuck Snyder was not pushy and very creative on his selling tactics. Everyone at the dealer was friendly from start to finish. You don't only leave with a vehicle, but you also leave with making new friends. Thank you, Parkway!
Great overall experience - Mitch
Went in looking for a used Durango . Salesman was very helpful let us test drive give us a price was not pushy on buying it . Told him I would think on it . I figured he would be calling but he waited for me to call him back. I changed my mind on trading or not twice an he was great about it. We made a deal but I couldn't make it in for 3 or4 days the salesman was very accommodating with me . I had a great experience . I would recommend them very much
My new 2017 dodge ram - jasonkb1973
On April 29th i went into Wooster Chrysler Jeep Dodge Ram to talk with Steve about trading in my current lease for a new lease.I told him were i needed to be at as far as price range.He had my truck appraised. With the spring savings event going on he and Justin put some numbers together and were able to get me in my new 2017 Dodge Ram. Thank you both I love my new truck! Steve Garver was very professional and friendly as well. A no pressure experience! If Steve is still with the Wooster Chysler Jeep Dodge Ram dealership in 2020 I will definitely work with him again! Thank you !!!
Very happy customer :) - cbames09
Great customer service. Mitch was absolutely fantastic to work with - extremely responsive and accommodating. I normally dread the whole car leasing/buying process but he made the experience easy and painless and went above and beyond to ensure that I was happy with my car. Very very impressed with the staff and their level of commitment to their customers. Two thumbs up
I couldn't be happier - joejoe
Ron Dominick was my salesman and was absolutely wonderful. I couldn't be happier with my car purchase.
Thanks you, all of you for being so nice.
Purchase of two vehicles the same day - bcnewbury
It was indeed a pleasure dealing with John and Junction Auto. Their used vehicles are of very high quality and the staff is very professional.
Love the free oil changes for 3 years! - LynieG
Bought my new Jeep here & love this place! Repeat buyer - great customer service great facility great sales staff. Love the quick oil change & free car washes!!
I have bought 2 trucks here... - K8skinn
I highly recommend Jerrol Walker as a salesperson and their finance department is amazing. However, the service department is shady... When we turned in one truck to buy another, we accidentally left some ratchet straps in the storage compartment. We went back to get them, and the truck was there but the straps weren't. Every time the service department needs to check your computer, they will charge you $100 whether they figure out what is wrong or not. They just say, "we reset the computer". Our check engine light came on in the new truck. They charged us $100 and told us to screw the gas cap on tighter. Rip off!
We needed rear rotors and pads: $550... Are you kidding me?
Horrible Service - Amy
Went there for service- didn't fix it, took my money, would not budge on refunds or give a reasonable deal. They are dishonest, untrustworthy.
Great buying experience - Nino
I had an idea for a car and they made it happen. i have bought two cars from them, and had great price and services for the last 6 years.
Buyers beware! - One unsatisfied customer
I cannot even begin to explain the nightmare that has been associated with my experience with this dealership. From being lied to by a salesperson to sold a vehicle that had to be in the shop over 10 times in the first year I bought it!! And still the dealership still did not solve the problem to our satisfaction. We ended up having to get legal help and having to settle. To make it worse Dodge corporate didn't do anything about this. The car was a lemon and neither the dealership nor Dodge wanted to admit it or stand behind their product!
A very positive experience! - kathik44320
I recently leased a VW Jetta from Brunswick Volkswagen and I was amazed at how helpful everyone was. Sales Manager John Schuerger went out of his way to get me the car I wanted and he was very accommodating to my financial needs. Matt Cecil helped me with the test drive and with the application process when the sales representative I had been communicating with prior to my visit to the dealer was busy with another customer. That sales representative was Bob Boylan and he spent a great deal of time with me signing all the financial documents and demonstrating all the features of the car before I took delivery. Every aspect of the transaction was excellent from beginning to end. And now I love my new Jetta. I recommend this dealership to everyone.
Fantastic Experience more than once - DSX
i love these guys...myself and my family bought 4 vehicles from them so far...prices are absolutely unmatched...by far the best prices across northeast Ohio...we shopped each vehicle and no one was able to beat North Olmsted.. each and every time we walked in we were treated with utmost respect...service is fantastic and prices are more than fair...our sales guy Christian was extremely helpful and did not waste our time...each time we bought the car we got an absolute best deal the first time...service is fantastic...my only issue was the detail job on my Jeep...they could do a little better job in detailing and cleaning department...in any event, i highly recommend this dealership
Rude, unprofessional and dishonest - bely0926
I had been looking at a Dodge Journey and inquired about it online. Matt Nedin responded via text and said it was still available. I informed him I was coming from an hour away, I would like to come test drive it, and if I liked it I would send my dad back up to look at it. My fiancé and I arrived at 415pm on Friday April 7th and walked up to the service counter and said I was told to ask for Matt about a Dodge Journey. The man behind the desk said here he is as he was walking up, and comes up to the side and looks at us and says "here's the deal (really rude tone, as if we were bothering him to come look at this car), this other woman has been calling, and ready to put a deposit down on it, but she hasn't called yet, and there's no deal yet, so I'll go get it for you to drive and look at." So I'm thinking why are we even here? So during the drive, he was on his phone, and we learned very quickly he was having to get his car towed because he lost his keys. And then apologized for being rude. When we returned from the drive, he went inside to let us look at it. I was really interested in it, but when we went back inside, he informed us the person interested had not even drove the car, but had called him like 10 times, but "out of respect for us he wanted to see what we wanted to do." Ok great, so we sit down, and I inform him I'm preapproved through the credit union and would be willing to put down a deposit, but he didn't want to deal with me because they lose money if we go through a credit union and the other person would be getting financed through them. I understand this is a business, but I just thought it was extremely rude, to tell me all of that, and refuse business because of my choice of where to get financed, and not only that, but I would have been less disgusted if he just would have been upfront before my fiancé cut out of work and before I drove an hour to go see it, saying there is someone else that we are working on putting a deal together with. If it doesn't work out then we will call you. But instead they rather waste my time, and play customers against each other, to see which one they will be able to get more out of. Rude, unprofessional and dishonesty will not get me to refer. I went elsewhere and put a deposit down the very next day with a dealership that doesn't mind me going through a credit union for a lower interest rate.
Word of advice- don't waste your time at this dealership and definitely don't deal with Matt Nedin! Terrible customer service and poor salesmanship.
Worst buying experience ever. - SR
Games, excuses, delays and BS stories. When my brand new truck was finally ready for pick up I show up to a wrecked truck. I wouldn't go to this place to pick up a brochure. Buyer beware.
Never again - impala3500
I bought my 2006 Chevrolet impala LT from this dealership and it will be the last car i ever buy from this dealership and i will be telling everyone i know to avoid this dealership. All my problems started 2 hours after the sale. Dealer said clean carfax report and car went through 110 point inspection. Night time and no headlights, discovered both headlights disconnected and harnesses stuffed into fenders. Next day went back to complain about battery sounds like it's weak, anti-freeze leaking, transmission fluid leaking. Service dept. checks it out and said battery is fine, and no leaks. I explained that the fluid is on my garage floor and car almost didn't start that morning. They said everything checks out. So i leave and sure enough get home and the next day on a Sunday,battery dead so i purchase new battery from autozone for $154 and install it myself, then i put car up on my ramps and find both fluid leaks, anti-freeze and transmission fluid. So next day i call GREAT LAKES CHRYSLER DODGE JEEP RAM and am told that they will reimburse me for battery. So i drive back to Kingsville and explain to service manager where his techs can find the leaks, That i don't know how they couldn't see in the first place. Then manager at Great Lakes then explains that he is only going to reimburse me $80 for my new battery. Total BS since i told them the problems. This all happened within the first three days of owning this car. They did replace transmission line and water pump. But still it just aggravating.
My wife and I went to the dealership to look at the... - rjevans
My wife and I went to the dealership to look at the Chrysler 200. Our salesman, Kyle, let us look over the 200. After seeing the car we decided we didn't care for it. Kyle suggested we look at the Jeep Cherokee after asking what we wanted in a vehicle. We ended up coming back the next weekend to test drive the Cherokee and decided this was the vehicle we wanted. They got to work and found one with the options and price we wanted. They told us they should have it by the beginning of the week. We received a call from them saying the vehicle we had agreed upon wasn't available but would look for another one. We received a call the next day and they had found one with more options that we asked for. They said the price was still the agreed upon price. We not only got the car we wanted but got more car for the same price. Our salesman Kyle did a fantastic job for us. The dealership was very easy to deal with and their personnel made the entire experience delightful. i will recommend Bill Harris Dealerships to any one looking to purchase a vehicle.
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