Great experience! - melcorn
My salesman was Davis Dunn and he was great. Let me drive what I wanted even though I really wasn't sure what I wanted at the time. Ended up getting a Ford F150 and I am very happy with it.
Great Experience! - Mindy86
Ben is awesome! Other dealerships denied me because of how much I still owed on my car, but Ben went above and beyond to get me into a brand new car! Pretty much did everything over the phone on my lunch break! They even delivered the car to ME! I definitely recommend these guys!
One of a kind - LakeLacks
Eric and his team are some of the most personable, knowledgeable and trustworthy auto professionals we've ever had the pleasure of working with. They quickly understood our needs - even when we weren't quit sure ourselves. Our sales associate was Aaron whom after a very short few hours turned from complete stranger to advocate, coach and friend. Truly, this team of professionals have their act together and know the REAL meaning of serving the needs of their clients and community. We WILL be back!
Sales lady - Neal
Susan A. was our sales lady. She worked with us on the deal over a matter of several visits. (We also were looking at cars at several other dealerships). Their pricing was reasonable and the service was great.
After the sale the service has been good.
Windshield and rear-window replaced - jbrooks66714
I went in for my routine servicing when the customer service rep noticed the windshield chipping on the edge, and the rear window tint was pealing. They gave me a loner vehicle and repaired both windows. The customer service was outstanding.
Top of the line!! - JOHN TADLOCK
I have been dealing with an awful service department over the last couple of days. And it reminded me why I love Texstar Ford so much. Sam, Brett and everyone person you deal with at that dealership is first rate.. It just doesn't get any better! To bad they don't sell Jeeps, my life would be so much easier.
Great Experience - MorenoTM
Buying a car with the help from Chris Cunningham was painless and he was super friendly and didn't waste my time. I would recommend this dealership for buying a car.
Met my expectations!!! - rongeels
Provided me with all the support I could ask for ordering my new truck!!!!
Kept me informed along the way on when truck was built, shipped, delivered.
Everyone I came in contact with was great. - sashtx
Loved my experience. Everyone was courteous, knowledgeable, and went out of their way to get me a great deal. It was so good that I took my sister to Grapevine Ford the next day and she drove home with a 2017 Ford Escape. I thank them for a great job well done.
Salesman lied about deals. - kidrad
Car salesman pulled the most expensive model the Ford Fusion Hybrid SE when I only wanted to see the Ford Fusion Hybrid S. Also tried playing around with the numbers to trick me into buying the car. I was also aware of a 0% APR deal for 72 months going on which would end on 9/30(Wed). The salesman lied and told me that the deal would end 9/26 (Sat) in order to get me to buy from him. Overall I had a unpleasant experience and will never do business with this dealership.
Never use them - Doc-p
Made an appointment to get an oil change. Simple enough... Just an oil change. It took them 90 minutes to do a 10 minute job. The service writer was rude when I asked for a status update on my car
Never never never use that service center. They are a disgrace to the company name.
Fix one thing they tear up something else - LKellow1213
took truck for alignment, they busted hydrolics on 4-wheel drive, charged over 800 to fix, they broke it, I had to pay for repair.
Talk about great people and service. Mike Vaughan andRon... - Tom Johnson
Talk about great people and service. Mike Vaughan andRon Baron are the best. He did a safety check on my vehicle and explained everything up front, NO surprises. Great Pricing, Great service and on top of all of that, a cleaned vehicle, washed and returned in a timely matter. If you want home town treatment and people who really care,even if you don't have a Lincoln or Mercury head to North Hills Lincoln Mercury in Hurst, you will not be disappointed!!