Great location - Jeffg
We were looking for a new/used car for my Daughter and found one on-line that happen to be here in a great location for her by the School. The salesman Tony Pichardo was a great help with us looking at 2 different cars. We bought the 2014 C-Max energy and it has been great for her. I bought a spare (2nd) Key for the car and they were able to get it programed for us. Thanks also to the financing department. I have forgot his name, but he did a great job helping us.
Great salesman - RW
The salesman was quick and took the time to search for what we wanted until he found it. We are extremely pleased with our new vehicle. We did not spend more than what we had planned.
One of a kind - LakeLacks
Eric and his team are some of the most personable, knowledgeable and trustworthy auto professionals we've ever had the pleasure of working with. They quickly understood our needs - even when we weren't quit sure ourselves. Our sales associate was Aaron whom after a very short few hours turned from complete stranger to advocate, coach and friend. Truly, this team of professionals have their act together and know the REAL meaning of serving the needs of their clients and community. We WILL be back!
Sales lady - Neal
Susan A. was our sales lady. She worked with us on the deal over a matter of several visits. (We also were looking at cars at several other dealerships). Their pricing was reasonable and the service was great.
After the sale the service has been good.
new truck - john
I would like to say mike munden did a great job with the purchase of my new f 150! I would recommend mike and this dealership to any one looking for a vehicle. great job.... john prosper tx
Top of the line!! - JOHN TADLOCK
I have been dealing with an awful service department over the last couple of days. And it reminded me why I love Texstar Ford so much. Sam, Brett and everyone person you deal with at that dealership is first rate.. It just doesn't get any better! To bad they don't sell Jeeps, my life would be so much easier.
Great Experience - MorenoTM
Buying a car with the help from Chris Cunningham was painless and he was super friendly and didn't waste my time. I would recommend this dealership for buying a car.
Great Trip to Bob Tomes...Mckinney! - genegus
I had the best car buying experience in years...worked with Frank Goswick...very helpful and knowledgeable! Easy to work with...I highly recommend! Thank you...I will be back.
Happy - MJ Nelson
I had a good experience with Mike Massey and the finance team at Grapevine Ford, He took the time to locate the exact vehicle I wanted and took the time to make sure I was familiar with it before I left.
Salesman lied about deals. - kidrad
Car salesman pulled the most expensive model the Ford Fusion Hybrid SE when I only wanted to see the Ford Fusion Hybrid S. Also tried playing around with the numbers to trick me into buying the car. I was also aware of a 0% APR deal for 72 months going on which would end on 9/30(Wed). The salesman lied and told me that the deal would end 9/26 (Sat) in order to get me to buy from him. Overall I had a unpleasant experience and will never do business with this dealership.
Never use them - Doc-p
Made an appointment to get an oil change. Simple enough... Just an oil change. It took them 90 minutes to do a 10 minute job. The service writer was rude when I asked for a status update on my car
Never never never use that service center. They are a disgrace to the company name.
Fix one thing they tear up something else - LKellow1213
took truck for alignment, they busted hydrolics on 4-wheel drive, charged over 800 to fix, they broke it, I had to pay for repair.
Talk about great people and service. Mike Vaughan andRon... - Tom Johnson
Talk about great people and service. Mike Vaughan andRon Baron are the best. He did a safety check on my vehicle and explained everything up front, NO surprises. Great Pricing, Great service and on top of all of that, a cleaned vehicle, washed and returned in a timely matter. If you want home town treatment and people who really care,even if you don't have a Lincoln or Mercury head to North Hills Lincoln Mercury in Hurst, you will not be disappointed!!