Outstanding customer service - Ziniel
I have used McCaddon GMC two times since owning my 2112 Chevy Diesel. Both experiences have been amazing. Called the dealer and asked to speak to service. Phone is answered and the gentleman on the line was polite, listened to my concern and then said bring it in and we will take a look at it. Dropped off late Monday night using key drop. Received a call the next morning from Dave stating they were going to get it in to take a look at it. They keep you updated and call when completed. They explained what they did, in detail, and thanked me for my business. Every call I've made, and every employee I have made contact with has been professional and made me feel wanted.
For my salesman Alfonso Kelly. - bbbmccorq
No high pressure sales talk. Willing to help with information I asked for. Made me feel like he had time to be helpful, Knowledgeable about the SUV
Amazing experience - rlasco
I started this purchase online. I went to GMC.com and created my dream SUV just to see how far I would have to go to get it. I submitted my information to be contacted and honestly assumed I would get a generic email, or 30 rather as I have in the past when inquiring online. Within 10 minutes max I GOT A CALL, NOT AN EMAIL from Michael Thomas, a sales consultant. I cannot stand most car salesman, but I sincerely felt that is not was I was working with in working with Michael. Sales CONSULTANT indeed.
Not only did I get a call in just a few minutes, but it turns out Berthod had not just one, but 2 Yukons almost identical to my specifications. So, after we briefly spoke, I went over on lunch and Michael had them both ready to look at and right up front. After looking at both, and test driving my soon to be forever SUV, I had to think on it.
Aside from the delight of finding my dream SUV, Michael did not pester me and try to get me to decide prematurely. I won't bore with the rest of the unneeded details of the purchase, but I will say overall I spent a little over 1 hour at the dealership because Michael made sure everything he could do was done when we got there for each step and we went and did our own thing while they prepared each step. I cannot express how impressed I am with this process. Not only did I find the new beastly SUV I have dreamed of and worked for for many years, but it was a hassle free, delightful experience and I look forward to a continuing relationship with Berthod.
Superior Customer Service - JWC
Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.
Most relaxing purchase ever - Jim Gage
No pressure sale very easy to deal with and it didn't cost me the entire day. My first contact at the door was impressively pleasant.
Helpful, knowledgeable, not pushy - nelledge
Heads' up to Steve Rodriguez who sold me my Volt. Knew his stuff, good follow up, yet not to pushy. Respected my level of knowledge about the vehicle I had chosen.
Easy to buy a car. - Diesel Fan
Just bought my new Silverado Diesel here, and the best price I could find in the area. Thank you guys Job well done. This was my first experience with Skyline Motors
Tahoe purchase - Stha12
Wonderful experience. I would recommend this dealership to everyone. Matt brown, Eric, Jim , and Shane were very helpful!!!! They went out of there way to find the perfect vehicle for us. 15 Tahoe with less than 13,000 miles,
We felt like it was our name on the building
Great experience - Hct2004
From the moment we walked in the door and met Nicole, I knew we were in good hands. She is very knowledgeable about her models and inventory and worked hard with us to get us into our new Tahoe. Since the purchase, her follow up and professionalism has been a sweet touch. I would highly recommend working with Nicole at Medved!
Super Groovy Customer Service - Josicat
I had the pleasure of working with Charlie at GMC West, AutoNation. He was responsive, and available, and very accommodating. I appreciate all of the work during this experience, but Charile and everyone involved. I would recommend this dealership to anyone. They were super groovy!
ripoff price on service - akroid7
step father [87 years old] had service done on his buick . they found out other minor problems and repairs were done at hundreds of dollars more than other buick dealer later quoted for the same
service. will not recommend alpine for any repairs because of cost.
Used Car salesmen personable and not pushy - MrT
Went in looking for a used vehicle, one specific brand and price range. They didn't have it, so we scanned the prices, and found something that matched on price. Well, I'll take a look at it. Turned out that it fit the bill for what I needed, but thought I couldn't get. So then I started looking for that vehicle. Found it, but it wasn't with Suss, whom I had always heard good things about. So although I didn't purchase from Suss, I would still recommend you see what they have and talk to Maurice, or his partner Rocco.
Cant even do an oil change - desty
These folks cant even do an oil change right. For real.. Sad, Pathetic. C'mon! Cant change oil and reassemble properly. Extreme danger, Firestone or a craigslist oil change would be preferable.
DO NOT go to this dealership! - Sarah S.
I typically do not feel the need to write reviews as not many things ruffle me. However, I could not let my experience at GMC Park Meadows go without comment.
I was in there to trade in my current GMC for a new one. Every single stereotype there is out there about car salesmen is alive and well at this dealership. I was treated as though it was an inconvenience to show me cars and the dealer was irritated with any questions I had. I also had my 8-year-old son with me. Not once did the salesman acknowledge him and was clearly irritated he was even there.
When it came down to talking about numbers, the salesman said, "why don't you have your husband call me or come in and we can talk financials." Clearly, since I am a woman, I must not know anything about finances or math. I pointed out to him that I have an MBA from the University of Denver, so I was fairly certain I could manage. After being so put-out by this salesman, I asked to speak to the GM, Mark Perry, and he was the exact same way. He acted as though I was an inconvenience and they had much better things to do with their time.
Furthermore, when my other GMC was in for service, I was told that at the 90,000 mile mark I needed to have multiple items taken care of, as was factory recommendation. The total was $2,500.00. I went straight to the owners manual, which stated only two items were recommended for service at the 90,000 mile mark, totaling $500. The service department is just as sleazy as the sales department.
Because of all the issues at GMC Park Meadows, they lost a $76,000 sale on a new Yukon. We ended up going through HM Brown and were treated with respect and they bent over backwards to make sure I was happy and got exactly what I wanted
Great experance - Knight2
I took my wife into look at a Camero and drove one but she fell in love with a 2013 Mustang. Great car great experance and great staff.
Great car dealership - Laura64
Love my jeep patriot that Scott sold me, thanks so much for the awesome Service and your honesty! I definitely recommend Hudson auto source and don't forget to ask for scott.
read this not the fraudulent one posted by dealership - canyon2015
Horrible dealership. I mean the worst I have ever tried to use. For instance you will see blow in the list my review! Ha they spelt my name wrong and I still found it. I spent three hours trying to get into this dealership today. hung up on at least 4 times. laughed at and told to go away. I am going away, to another dealership. read up on the net, others have said the same thing. the dealership does not have service at all. Run seriously. it is a joke of a dealership, if I could leave no stars I would have.
It took me 25 mins to find a sales Rep after I walked in... - weckers
It took me 25 mins to find a sales Rep after I walked in the office with sales reps sitting around. I was told and x amount one day and the next day I was told the price was 4k more then the agreement price... they never tried to make it right or honor the price... good luck on getting help and beware of the agreement price!!!!!
Dead battery - GlendaB
I had a dead battery and it was almost closing, but the service dept and mechanic went to great lenghts to help me. I am a single woman, and with help like this it makes me happy.
I was able to buy a great used Saturn at a great price. ... - RayCrawford
I was able to buy a great used Saturn at a great price. Earlier this month (June 2004) I talked with Victor Glaze, Saturn sales rep, about my need for another car. He found a used Saturn that fit what I needed. The car was traded in one day, and later that same day I looked at it and told Mr. Glaze I wanted to buy it. After agreeing on the price, Mr. Glaze told me that their service dept would be thoroughly going through the car before they sold it. Well, in the process of going through the car, they discovered a bad radiator, and replaced the radiator at no additional cost to me. Such a deal!I'm very pleased with this used Saturn (it's my second one) and would highly recommend this dealership (Saturn of Fort Collins Colorado) and this sales representative (Victor Glaze).
Financial Services Director, MPFS
McCaddon Cadillac Buick GMC
New Car Manager
Sales & Leasing