Recall Service - jones, dana
Mobile service was a new concept to me. Joe Segura came to me - friendly and professional. Completed the job quick - awesome individual to work with!
Patience is key - JGrossnickle
I leased my 2017 Jeep Grand Cherokee here thanks to the most amazing 🙌🏼 salesman Justice! He was so patient and understanding through the journey of discovering what I wanted. My husband and I went there 4 times before I was finally comfortable in making such a big purchase. Justice definitely understood that and was there to answer all my questions and address all my concerns along the way. In the end I got the vehicle I dreamed of and am still loving it. 😍 if you're looking for a great salesman, Justice is your man!
fantastic customer service - preston
Great service from start to finish. The sales team went the extra mile to make sure we left with a smile on our face. Besides having to sign so much paperwork. Lol. Even in finance it was a plesent experience. Thanls again Larry H
Newer Jeep Rubicon - Punk Jeeper
I stumbled in looking for a very specific Jeep that I had been eyeballing. Mr Sarano did what I thought was impossible. I was able to locate my dream Jeep and stayed well past closing to seal the deal. Thanks Rich!
Top Reviewed Specialists At This Dealership
Sales and Leasing Specialist
I'd reccomend Prestige, and will use them again - jmcg1234
Prestige rises to the Challenge
I bought a new Ram 2016 from Prestige roughly 6 months ago. Since then, my truck has been in the shop for repairs 6 times, totaling nearly 2 months - I was at wits end and Chrysler/Ram took the low road at every turn. Initially, prestige sales reps (John Robertson) were extremely unhelpful - but when Owner and sales manager Randy Dreshler learned of my travails, they stepped in and traded my lemon for a new truck. (I had to pony up $3,500, but could rationalize it because of the 4,000 miles I logged on the truck when it worked).
While challenging up front, prestige regained my faith and will get my future biz.
Very Friendly - MtnGirl
I was in the market for a used vehicle and found the exact car I wanted at Berthod Motors. I called the dealership and reached Kelly and he was very friendly and knowledgeable about the car I wanted. I was a bit afraid, as it wasn't a brand the dealership would normally sell, so I wasn't sure on how helpful he would be. But, Kelly went out of his way to answer all questions for me and the one question he couldn't answer, he found the answer for me in a matter of a few minutes.
If I need a new car in the future, I would certainly go back to Kelly. He's just a down-home guy who wants to put you in the right vehicle for your needs! Thank you Kelly!
New Management very Impressive - Rockies Girl
I was shocked when I saw the dealership under new management. The lot is so full of great car options and the new sales team really impressed me with their professionalism. Looking forward to buying my next car there.
Who knew it could be so easy! - Nicole96
Eric made buying a car easy and helped stay in my price range! I found the perfect car in less then 20 minutes! I highly recommend their team they help go above and beyond!
Want to get steamrolled and ripped off? - bb
Head on over to Salida Town and Country if you feel like getting a lousy deal. I went in to try to buy a car recently and found that the salesperson was unknowledgeable and extremely pushy. The inside financial and management people tried to rush the whole process and kept trying to overcharge me despite the fact that they had much lower prices quoted online. They hid the true cost of things until the very last moment and tried to get me to sign without disclosing the terms. They couldn't even get the paperwork filled out correctly. I walked away and you should do the same.
Lied about warranty - OldDogEyes
I recently purchased a used vehicle from Autonation Dodge Arapahoe and had a bad experience. Through the entire purchase process I was told that my used car came with a 4 month/3,000 mile warranty. After we did the paperwork to complete the purchase I was told that they had made a mistake and that there was no warranty with my car because it was 11 years old. This is after being told 3 or 4 times that it came with a warranty. The window sticker said it came with a warranty.
5 star experience - sonnymolina51
I took my truck to get worked on and my experience at the service department was amazing everyone was awesome very helpful they have my business forever.
AMAZING!!! - TraciJeffRivera
I have bought several vehicles from this dealership. Joel the sales manager and Thayne the finance manager have ALWAYS bent over backwards to help our family! Someone mentioned Denver and I got hosed! Jason Jensen the GM even called and thanked us for our business a few days later!!! Service appts take awhile as they have most of the mine accounts, my suggestion is to call early! Anyway, hope this review helps you if you are considering this place!
Shady business tactics! - Derrickh84
Watch out for the finance manager Glenn Vania. I wouldn't do any business here period. He failed to include the municipal/city taxs into the loan, clearly just to get the payment down and rudley called me up a month later demanding an additional $800! this was after I put $3000 down. Then he pointed out that it didnt matter whos fault it is because the contract conveniently, has him covered for this sort of shady business tactic. I Also noticed he snuck in a $99 aftermarket accessorie charge Into the loan, even though I purchased no such thing. It has been a horrible nightmare that I wouldn't wish upon my worst enemy.
Great - Best Mom
Charlie and the rest of the staff were great. The whole process was painless. This is the third car we have purchased from Steamboat Motors, and will keep giving them business .
Great experience - Joan1234
I have been purchasing and servicing vehicles at Boulder Dodge for over 14 years, and I just purchased a new 2016 Dodge Challenger and once again I had a great experience!
CLOWN SHOW! ! ! - sworksbmx
I bought a car from these fools in August of 2016. I traded in a Nissan Rogue at that time.
There was still a balance remaining on my Nissan.
It the xxxxxxx at autonation 9weeks to get that Nissan paid off.
This delay in simple business procedure resulted in a 62 point hit to my credit.
My credit went DOWN and the jerks at autonation littleton did nothing.
I was calling them throughout the whole process trying to avoid negative credit reporting, but that's just not their problem, not their credit score.
The head monkey of the finance dept, Jeromy Archuleta is utterly unless and it seems like he intentionally dragged out the process to insure a negative outcome.
I have spoken with multiple "managers " who appear to know nothing about customer service or how to get things done.
This car dealer is an absolute CLOWN SHOW!
Save yourself the hassle, buy from ANYONE but these idiots!!!
Great experance - Knight2
I took my wife into look at a Camero and drove one but she fell in love with a 2013 Mustang. Great car great experance and great staff.
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
Poor Customer Service - rapidjeep
My demographic information 50 year old life long jeep owner, retired veteran with 20 years service. Called to inquire on 2017 Jeep Patriot, only one within 500 miles of my city that was in my price range. Salesperson (Seth) refused to give final price after any incentives so I could put figure on my loan application. Stated would not negotiate price if I was not buying from him directly (placed commission before customer service). I was simply asking for any current incentives or veteran's discounts that would apply to this vehicle. Dealership also refused to return my hometown dealerships calls to inquire if they would sell vehicle to my hometown dealer so I could purchase without excessive travel requirements to obtain vehicle. Bottom line poor customer service to both buyers and other jeep dealers (external and internal customers), unwilling to give clear price on vehicle. Would not recommend for purchase, trade, service, or any other business.
Sold me a used vehicle with lots of mechanical problems - Usedcarbuyer
Sold me a vehicle that was "evaluated" by their mechanic, said that it checked out less than 2 weeks later it had transmission problems that should have been easily spotted by any reasonable mechanic the transmission required a rebuild, granted they paid for the rebuild to be done at another shop (although after speaking to the shop that did the work it sounded like they requested to have the work done in the cheapest way possible). Now less than 6mo later it needs another 3000 worth of work. I'm not the only person that I had that has had similar encounters with this dealer.stay away.