HAPPY HAPPY - rodder5657
Mr. Mike Nissen was very honesty with us . He found us the right jeep that we wanted and very happy with it thanks for all your help. LOTTIE AND LARRY STEPHENSON.
Top Reviewed Specialists At This Dealership
Internet Sales Advisor
Quick and Easy - Van Hoose
I started my search for a new Jeep Wtangler online using various sites, as well as dealer specific sites. I got to the point where I just couldn't find what I really wanted and in stock. So I filled out my info on Cars.com. I quickly received a response from Brandon Kuiper, who quickly went to work on assisting me find the right Wrangler. Via email, Brandon did a lot of leg work prior to my test drive, so I wouldn't have to spend my entire day at a dealership. After the test drive we narrowed down to a he right one. So along with the test drive and purchase, I was out in less than 3hours! it was a great experience!
Sales & Leasing Specialist
safety recall for air bags - cat1dodger
joe was here when he said he would be and installed the new as required. returned the vehicle to prior condition after work was done. i'm please with his work on this visit. thanks
Cristian Salas - Lbjonessd619
This guy is awesome! He took the time to help us find exactly what we were looking for. Very honest, didn't try to sell me something that didn't meet my standards. (I'm very picky) He worked a great deal within my budget! I would highly recommend Cristian Salas and the Cherry Creek Dodge team! This happy girl says thanks again! 2015 Challenger SRT
General Sales Manager
Step sister - TAMARA M ARGUELLO
This dealership was top notch! Cameron and Dustin went above and beyond to make sure I purchased the truck my husband and I wanted. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on our truck the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Cameron and Dustin to anyone who is looking for a new or used vehicle. Ron Dale ” Sorry we had to leave the ugly step sister LOL
" Laid Back No Pressure Environment"
Sales and Leasing Specialist
Overwhelmingly Positive Car Buying Experience! - b.irie
When I walked into the dealership I expected to tell Kody my budget and pretty much walk back out. Not only did he fit a car into my budget, it was considerably newer and with less miles than I ever thought possible! He made the car buying experience quick, simple, and even enjoyable! Thanks also to Charles, Drew and John for rounding out my overwhelmingly positive experience with Steamboat Motors. I will be referring this dealership to everyone in Steamboat!
Good people, no fuss - EdwardsGuy
Just normal good people like you'd expect on the West Slope. They were willing to talk through the purchase with me, and were fair and honest in their dealings.
New Management very Impressive - Rockies Girl
I was shocked when I saw the dealership under new management. The lot is so full of great car options and the new sales team really impressed me with their professionalism. Looking forward to buying my next car there.
Restored my faith - Nate West
Just bought a 2017 Dodge Durango RT and the experience was great from start to finish. Customer service was top notch. Ashref Alkahwaji (Ash) was our guy and I will only do business with Medved because of him and the rest of the people there going forward. Thank you Ash!
Service damaged my car - Jean
On Sunday, April 2 I took my car in for service. They were going to service my car Monday morning I had a warranty that is the reason I went there. Horrible warranty but we won't get into that. Monday afternoon they called me to tell Me my car was ready. I couldn't make it that night I was working late so I went up Tuesday. When thy brought me my car, it had damage. They said they would fix it on Thursday. I took the jeep back up and Thursday after noon they called and said they wouldn't fix it that I had wrecked it and expected them to fix it. My son and I went in to get my car. They were rude and smiling about it. The police told me they have cameras all over. They informed me no cameras on the premises. They told us to leave. They damaged my car and refused to fix it. I will leave reviews every where. This is unacceptable. I am so very upset about this. I take excellent care of my car.
Extremely poor customer service - Customer
Town & Country has extremely poor customer service. The salesman I worked with did not know the specifications of the vehicle he was selling. The vehicle tow rating was important to me and when I asked, he informed me of a rating that I questioned. He went into the dealership and confirmed it had an approx. 16.3k pounds tow rating. When I researched, I found the rating to be approx. 9.8k pounds. I have had numerous conversations and emails with the salesman over this issue getting nowhere. I have tried to contact the sales manager of Town & Country but he has never responded. I have been treated as if they are giving me the middle finger. I would never recommend Town and Country to anyone.
Service department - I love my Durango
Was impressed with Matt and the whole operation. Floors were clean employees were accommodating and knowledgeable of their jobs great change from the former management team
Excellent experience and quick! - Rc1212
I've leased numerous vehicles from other dealerships and without a doubt this experience was the best thus far. Rich Jeffers was great to work with and incredibly timely. Would highly recommend him and this dealership!
AMAZING!!! - TraciJeffRivera
I have bought several vehicles from this dealership. Joel the sales manager and Thayne the finance manager have ALWAYS bent over backwards to help our family! Someone mentioned Denver and I got hosed! Jason Jensen the GM even called and thanked us for our business a few days later!!! Service appts take awhile as they have most of the mine accounts, my suggestion is to call early! Anyway, hope this review helps you if you are considering this place!
Shady business tactics! - Derrickh84
Watch out for the finance manager Glenn Vania. I wouldn't do any business here period. He failed to include the municipal/city taxs into the loan, clearly just to get the payment down and rudley called me up a month later demanding an additional $800! this was after I put $3000 down. Then he pointed out that it didnt matter whos fault it is because the contract conveniently, has him covered for this sort of shady business tactic. I Also noticed he snuck in a $99 aftermarket accessorie charge Into the loan, even though I purchased no such thing. It has been a horrible nightmare that I wouldn't wish upon my worst enemy.
Lied about warranty - OldDogEyes
I recently purchased a used vehicle from Autonation Dodge Arapahoe and had a bad experience. Through the entire purchase process I was told that my used car came with a 4 month/3,000 mile warranty. After we did the paperwork to complete the purchase I was told that they had made a mistake and that there was no warranty with my car because it was 11 years old. This is after being told 3 or 4 times that it came with a warranty. The window sticker said it came with a warranty.
Good honest and helpful staff - Laura
Had a great experience buying my 2016 Subaru crosstrek. Brianna Reynolds and her general manager Sam were very helpful and gave me a great deal! I'd highly recommend this dealership do buy a car.
Poor communication and problem solving - kcspotless
10 hours from our home, pulling a 17,000 lb load with our horses, in our nearly-new Ram 3500 broke down on us about 80 miles south of Chadron, and we had it towed to the Chadron Dodge location. The truck sat for two days at their location before the service department met our request to have the diagnostics run so we would know what error codes were showing. We were patient, up until about week 2, even though the service dept had poor communication - unwilling to provide us updates on our truck that had been with them for almost three weeks.
Almost three weeks after the truck arrived at Chadron Dodge, I shared the error codes with a local Ram service tech near my hometown in Des Moines, IA. The tech said it could only be two things, one of those being the engine control module. The very next day I spoke with Greg at Chadron. He said they had figured out what was wrong with the truck, and that it needed the exact part that the tech from Des Moines had told me (engine control module). So, here I have one tech that I talked with for 10 minutes, that had not ever seen the truck, and tells me what the problem is. And I have another tech/service team that it takes almost three weeks to figure it out. So frustrating!
We also discovered the notes that had been shared between the Tech at Chadron Dodge and the Chrysler engineers - very poor and appeared that the tech was doing very little to get the truck fixed in a reasonable time. To us, 15 working days, with the truck in the possession was an unacceptable amount of time for the issue to be corrected.
DO NOT BACK THEIR PRODUCT OR EXTENDED WARRANTY - po'd Larry
Bought my daughter a 2008 Chrysler Nitro with 1 year extended warranty. The day we drove it off the lot it cut out on us 2 or 3 times. I called the fleet manager( A so-called friend of mine) the very next day. He said bring it back as soon as you can.Well my daughter needed her car as she had sold the other one she had. She brought it back to them a few months later when she arranged to get back and forth to work, as they wouldn't give her a lender as she is under 25. They said I needed to pay $500 for a diagnostics test. I said we had an extended warranty. Well that like a deductible and only good for a couple hours of service. I was furious but gave in as my daughter needed her car back.Then they called and said it would be another $500 for the parts. Again I was furious the warranty covered nothing! Gave in again as they had it sitting there torn apart.So after a month and over another $1000.00 they said it was fixed. She came and got it and on the way home it did the same exact thing.So she brought it back to them again.They said the Chrysler engineers were reluctant to help them find the problem but we''ll find it one of these days.They called the other day and want $900 more to try another part they don't know will fix it or not.I am at my ropes end with these crooks. They have had this vehicle for almost 2 months.I have put another $2000 into it and it still isn't fixed.!!!
Sold me a used vehicle with lots of mechanical problems - Usedcarbuyer
Sold me a vehicle that was "evaluated" by their mechanic, said that it checked out less than 2 weeks later it had transmission problems that should have been easily spotted by any reasonable mechanic the transmission required a rebuild, granted they paid for the rebuild to be done at another shop (although after speaking to the shop that did the work it sounded like they requested to have the work done in the cheapest way possible). Now less than 6mo later it needs another 3000 worth of work. I'm not the only person that I had that has had similar encounters with this dealer.stay away.
Larry H. Miller Chrysler Dodge Jeep Ram 104th
Prestige Chrysler Dodge Jeep