So patient and Always willing to help! - accord2017
I was probably a nightmare customer. Indecisive and a shopper. We wanted a low payment whether finance or lease but I also wanted all the fun new technology. My husband and I did a lot of shopping around and we definitely do a lot of hustling to find the best deal. We narrowed it down to two cars but they were at different dealerships. Casey was so patient throughout the whole process and did everything he could to get us to stay. I decided to lease and had so many questions about it because I had always financed. He answered all the questions and never seemed annoyed. I could text him at any point of the day to ask questions about cars, deals, or pretty much anything under the sun and get a quick response. I am so happy with the car and am so excited to be back in a Honda! Thank you, Casey, for relentless hard work and being so patient this past month!
Great buying experience! - Came back to Honda
I located a 2014 Honda Accord at this dealership on Cars.com. I contacted them by email and got a call from sales rep. Ashley Collins. We set up an appointment to look at the car. Ashley was very knowledgeable about Honda products and answered all our questions. We loved the car and proceeded with the purchase. At Schomp you deal with one person the whole transaction. This is nice because you don't end up in the dreaded "Finance Office" at the end of the deal. Ashley did a great job handling the paperwork and the delivery of the car. We had leased Accords form Schomp in past years and I believe the service you receive there has gotten even better.
Excellent experience - JC
This is our second time working with Kuni Honda, and both Jerry Johnson and Richi Carni went above and beyond well exceeding our expectations. Considering our budget constraints, at one point we almost gave up, but thanks to Jerry, Richi and of course the underwriters at the bank, the deal went through. Thanks!!!
oil change, tire rotation - champagne Accord 2014
I arrived at 7:15 and was taken right away (even though the doors weren't supposed to open until 7;30)
My service manger was friendly and helpful The work was done quickly and efficiently. I was on my way in half an hour.
Excellent - Montgomery Clan
We've had some sketchy car buying experiences in the past, but Spradley Barr Nissan really stepped up to the plate. They made us feel comfortable and took very good care of us. We got a great deal and couldn't be happier with our experience. Nik and Danielle were super personable and very friendly. There wasn't a high-pressure sales environment like you often find at many dealerships. They understood our needs and were willing to work with us to make sure we were satisfied.
Great Service - HB80
Tyler, Kevin, and Ryan made selling my car a quick, and easy experience. They were very fast and efficient. I would highly recommend Planet Honda to anyone who is looking to buy or sell a car. Thanks guys!!
Purchase of Certified Used Honda Accord - jerry123
I was helping my Grandson find a used car that would be a good one for him. We found one at Fisher Honda and Shawn Bowers helped us. Shawn did an excellent job for us as this was my Grandson's first purchase of a used car. This is the second car that we purchased in 30 days from Fisher Honda and I could not be more happier with Shawn as well as the dealership. They are very easy to deal with and have excellent service. If you need a new or used car come to Fisher and look up Shawn Bowers. Their Service is #1 as all of the Service People do an outstanding job as well - come in and see Harry Snyder he is #1 in the Country.
Very Easy Car Buying Experience - Happy Customer
Easiest car buying experience I have ever had. Very up front, honest and quick. Mike was very knowledgeable about the different trims levels for the car I liked so that made it easy to quickly identify what I wanted. I had done my research and they gave me the price I wanted with no hassle. The paperwork went really quick and I was out the door in no time. I have been doing business with a different dealership for years but after visiting them the first time, that was enough for them to earn my business.
Markley's "service" department provide anything but! - Eric Fried
I recommend avoiding them like the plague. Let me tell you our horror story.
We bought our used Honda Pilot from Greeley Honda years ago, since we knew of Markley's reputation. Recently we got a factory recall notice for the passenger airbag, so we decided to take it to Markley. What harm could come of it? Simple recall. Free. Right? Wrong.
In the week after their work, our battery died. It had had no trouble starting, no lights or radio or anything was left on to drain the battery, but it was a few years old, so I did not make a connection. Called AAA, got a new battery, moved on.
On Friday, coming home from shopping, the horn starts blaring on its own, headlights start flashing, and won't stop. We pull out the horn and headlight fuses, drive home nervously. Saturday, I cancel an appointment in Denver, bring the car in to the service people to ask them to look at it and figure out what they did wrong. The "service" manager denies their work has anything to do with these issues, which are totally coincidental, tells me they can do a diagnostic inspection but will charge me for it if their work had nothing to do with it (which he already concluded was true without even looking at it) and they can squeeze me in Thursday if I want. I make the appointment and go home.
My wife and I open all the fuse boxes, find the one they obviously pulled but did not put back correctly, fix it, fix a couple of others, put back the horn and headlight fuses we pulled the night before, and everything works again. Other than needing to replace a relatively new front headlight, and the cost of a new battery, everything is fine now. They could have done the work we had to do in 15 minutes if they cared whatsoever about their customers.
Next time I need "free" service, I will go to Greeley, or Longmont, or Cheyenne, or Timbuktu, but I will never go back to Markley Motors. Maybe their sales people are ok, but their service department totally sucks.
Liars - Sean Gribbons
From start to finish I've been lied to by sales people. Purchased a used Acura TL 103,000 miles. I overpaid by kbb by $1,000 for a car that needed work has body damage and the navigation touch screen doesn't work. Bogus no haggle pricing is bs and a scam. I was told verbally the door handles would be fixed. Closed on the car and they say oh no we aren't doing that but it's a super easy fix like $20. Liars. It's going to cost me over $150 to fix the door handles. Said We will perform a full detail. Got car back has stuff all over the windshield half xxx job. Put protectant on gauge cluster plastic - hope it doesn't mar or permantlety haze them. Told car would be waxed - car was not waxed I'm an ex professional Detailer who detailed exotic cars. I know when a car has or hasn't been waxed. Told headlights would be buffed - liar never buffed. Took over two days to get financed. Never ran my information to see what I qualify for just quoted me a rate for financing - pretty sure that's fraud and is illegal. Had to wait at enterprise for 30 minutes to drop off car then was charged $40 for insurance on the rental because autonation didn't tell me I didn't have to pay it. I ask for reimbursement and they won't pay it. Said detail and work on car would take one day took two days and the detail was less than half xxx.
Overall I feel like I've been screwed on this purchase and the sad thing is it was my first car purchase. Just overall feel pretty ccrappy about the experience it was like how can we get you out of here fast? Just overall I wouldn't buy from them. This car is costing me over $9,000 and kbb is $7,500. Thanks for screwing over a kid who just wanted a reliable car
Horrible Experience - Paula Wright
*I have never in my life written a review on a company, but I have no choice but to do so now.*
I went to High Country Honda to see what my options were on a used vehicle. I was quickly persuaded to purchase a 2009 Honda CRV. The finance person indicated that the only vehicle on the entire lot that would work for me due to credit and down payment, was this car. The test drive was quick and the sales person talked with us the entire time about the previous owner. I never heard or noticed a problem during that five minute ride. After the sales person closed the deal, he stated that he had just gotten this car in the day before, and that they needed to detail it and fill it with gas. I drove it to my parents where it stayed for two weeks until I could come back from Denver, my home with someone to drive it back. During that two weeks, my father noticed that the breaks were growling, and that the back door rattled when he drove it. He promptly took it to the dealership, and they told him they wouldn't have time for days to fix it, as they were backed up. (After all of this, I am not surprised they are "backed up.") Anyway, I contacted service and spoke with a female service person that told me that she remembered the quick turn around they did on this vehicle as it had just come in the day before. She told me that they hadn't been able to really check it out because it sold so quickly. She made an appointment for me to bring it in the 5th of September for the brakes and door to be repaired, and to determine what high mileage services were needed.
Upon arrival, I was greeted by a service person named Shawn Smith that indicated that they would look at the vehicle but that they probably couldn't do any repairs because they may need to order parts and that wouldn't happen until the following week. I explained that I had come from Denver, under the impression that the work would be done as his co-worker had told me. He then had the General Manager come out and speak with me. The GM stated that they probably wouldn't be able to do much as the vehicle was purchased as is, and the ticket was turned in stating that they had completed the safety check that was mandatory before selling the car. I explained that the woman I had spoken to had told me that they didn't have the chance to do the check and set the appointment so that they could take care of it. Long story short, the GM and this Shawn Smith insinuated that I was being dishonest, that I hadn't spoken to the female in service, and that there was absolutely nothing wrong with the vehicle. No brake problem, no door rattle, NOTHING. I picked up the vehicle and took it to a shop here in Lakewood. Not only are the brake pads awful, the rotors, front wheel bearings, and all of the struts need replaced. $2,284.00 worth of "nothing wrong!" I was told that the vehicle was unsafe, and that one of the front wheels could literally fly off at anytime because of the faulty bearings. When I contacted the service guy Shawn today, he criticized the company that we had inspect the car, and said there was nothing wrong. I had told them that I was going to have someone else look at it, because the grinding was so obvious that I couldn't believe that they were denying the problem. He was extremely rude and unwilling to help. He stated that I would have to take it up with the GM tomorrow. Regardless of what comes from the conversation tomorrow, I would never allow this dealership to repair anything on this car considering the fact that they can't or won't acknowledge the problems that exist. They can pay someone else to do it that has a clue.
I have never been so frustrated with a business transaction. I did file a report with Honda, and am waiting for a response from a representative. I will contact the GM tomorrow, but feel confident that he will again blow me off, and try to say there is nothing wrong with the vehicle. This has been a horrible experience!!