Very Helpful and Thorough - civHatch17
I talked to Casey through email and phone before coming in to buy the car. During our remote communications, he was very friendly and tried to get us a competitive price for my car. I believe I received a good price, plus the 7 year (or 100,000 miles) powertrain warranty helps! The day the car arrived, Casey texted me some pictures of it. He also stayed past his regular scheduled hours to present the car to us when we arrived to pick it up! Casey made sure to explain everything about the car as well. Overall, great guy to buy a car from.
Excellent experience - JC
This is our second time working with Kuni Honda, and both Jerry Johnson and Richi Carni went above and beyond well exceeding our expectations. Considering our budget constraints, at one point we almost gave up, but thanks to Jerry, Richi and of course the underwriters at the bank, the deal went through. Thanks!!!
Comfort during Recall repair - Djwinter81
I have been getting notices that my Civic was up for a recall on the passenger bag inflation canister. Selecting an appointment online was easy and convenient and the welcome, check-in and waiting area all made for a great experience. The waiting area was comfortable and quiet with shuttle drivers checking in every so often to see if anyone needed/wanted a ride somewhere (and they had a great sense of humor and personality)... and the tea was good.
I live close by but honestly never paid attention to Honda being there - I'll be visiting more often.
Excellent - Montgomery Clan
We've had some sketchy car buying experiences in the past, but Spradley Barr Nissan really stepped up to the plate. They made us feel comfortable and took very good care of us. We got a great deal and couldn't be happier with our experience. Nik and Danielle were super personable and very friendly. There wasn't a high-pressure sales environment like you often find at many dealerships. They understood our needs and were willing to work with us to make sure we were satisfied.
Great Service - HB80
Tyler, Kevin, and Ryan made selling my car a quick, and easy experience. They were very fast and efficient. I would highly recommend Planet Honda to anyone who is looking to buy or sell a car. Thanks guys!!
The buying experience was very good - KiaWill
Justin was the sales representative that worked with my wife and I. He was very professional and at every step of the process (demonstrating vehicle features and then buying) asked us if we understood what he said and did we have any questions. He is very courteous and wanted to make sure that our experience was not stressful and it was not. He did an excellent job.
Not the Stereotype... - bodmline
The stereotype being to push service we don't need to increase sales. I have never felt that at Frontier. And Mike has never hesitated to answer questions even when I am just being a PITA and gettting information. Also of note: we authorized $2800 in repair on one car and when it was done the bill was $1450. They. Could easily hit us for the $2800 and we would not have known the difference.
love schomp Honda - Todd
We replaced my wife's 2010 CRV with a pre owned 2014 CRV. This dealership is awesome Jasmine was great so was the management. This was a great experience as usual. Schomp Honda has taken care of our 2006 Honda Pilot, 2010 CRV,
2017 Acura and they will take care of the new CRV. The new facility is awesome and so is the Schomp team!
Markley's "service" department provide anything but! - Eric Fried
I recommend avoiding them like the plague. Let me tell you our horror story.
We bought our used Honda Pilot from Greeley Honda years ago, since we knew of Markley's reputation. Recently we got a factory recall notice for the passenger airbag, so we decided to take it to Markley. What harm could come of it? Simple recall. Free. Right? Wrong.
In the week after their work, our battery died. It had had no trouble starting, no lights or radio or anything was left on to drain the battery, but it was a few years old, so I did not make a connection. Called AAA, got a new battery, moved on.
On Friday, coming home from shopping, the horn starts blaring on its own, headlights start flashing, and won't stop. We pull out the horn and headlight fuses, drive home nervously. Saturday, I cancel an appointment in Denver, bring the car in to the service people to ask them to look at it and figure out what they did wrong. The "service" manager denies their work has anything to do with these issues, which are totally coincidental, tells me they can do a diagnostic inspection but will charge me for it if their work had nothing to do with it (which he already concluded was true without even looking at it) and they can squeeze me in Thursday if I want. I make the appointment and go home.
My wife and I open all the fuse boxes, find the one they obviously pulled but did not put back correctly, fix it, fix a couple of others, put back the horn and headlight fuses we pulled the night before, and everything works again. Other than needing to replace a relatively new front headlight, and the cost of a new battery, everything is fine now. They could have done the work we had to do in 15 minutes if they cared whatsoever about their customers.
Next time I need "free" service, I will go to Greeley, or Longmont, or Cheyenne, or Timbuktu, but I will never go back to Markley Motors. Maybe their sales people are ok, but their service department totally sucks.
LIES and FRAUD. BUYERS BEWARE! - Caitlin M OMalley
If I could give 0 starts I would. Auto Nation knowingly violated the full disclosure law. They sold me a car with MAJOR repair work done on their time and watch, that somehow did not show up on the Carfax at the time of purchase.However, the accident showed reported but with absolutely NO damage. They told me there was no damage reported because the accident was so minor it didn't require repair. Went to trade in my Honda and pulled a new carfax, only to find on the SAME date, MAJOR damage reported. The car was leased at the time of the accident, which means it was OWNED by Auto Nation and according to their lease policy, any damage to the car MUST be reported to them prior to repair work. They have to APPROVE repair work, they OWNED the car legally at the time the car was repaired and straight up told me they didn't know the accident or repair even occured. LIERS. SCAMMERS. Don't worry Honda, I have filled a formal complaint with the Federal Trade Commission and you will be hearing from my attorney for the loss of my entries car worth of $26,000 since I can't sell this vehicle!
Horrible Experience - Paula Wright
*I have never in my life written a review on a company, but I have no choice but to do so now.*
I went to High Country Honda to see what my options were on a used vehicle. I was quickly persuaded to purchase a 2009 Honda CRV. The finance person indicated that the only vehicle on the entire lot that would work for me due to credit and down payment, was this car. The test drive was quick and the sales person talked with us the entire time about the previous owner. I never heard or noticed a problem during that five minute ride. After the sales person closed the deal, he stated that he had just gotten this car in the day before, and that they needed to detail it and fill it with gas. I drove it to my parents where it stayed for two weeks until I could come back from Denver, my home with someone to drive it back. During that two weeks, my father noticed that the breaks were growling, and that the back door rattled when he drove it. He promptly took it to the dealership, and they told him they wouldn't have time for days to fix it, as they were backed up. (After all of this, I am not surprised they are "backed up.") Anyway, I contacted service and spoke with a female service person that told me that she remembered the quick turn around they did on this vehicle as it had just come in the day before. She told me that they hadn't been able to really check it out because it sold so quickly. She made an appointment for me to bring it in the 5th of September for the brakes and door to be repaired, and to determine what high mileage services were needed.
Upon arrival, I was greeted by a service person named Shawn Smith that indicated that they would look at the vehicle but that they probably couldn't do any repairs because they may need to order parts and that wouldn't happen until the following week. I explained that I had come from Denver, under the impression that the work would be done as his co-worker had told me. He then had the General Manager come out and speak with me. The GM stated that they probably wouldn't be able to do much as the vehicle was purchased as is, and the ticket was turned in stating that they had completed the safety check that was mandatory before selling the car. I explained that the woman I had spoken to had told me that they didn't have the chance to do the check and set the appointment so that they could take care of it. Long story short, the GM and this Shawn Smith insinuated that I was being dishonest, that I hadn't spoken to the female in service, and that there was absolutely nothing wrong with the vehicle. No brake problem, no door rattle, NOTHING. I picked up the vehicle and took it to a shop here in Lakewood. Not only are the brake pads awful, the rotors, front wheel bearings, and all of the struts need replaced. $2,284.00 worth of "nothing wrong!" I was told that the vehicle was unsafe, and that one of the front wheels could literally fly off at anytime because of the faulty bearings. When I contacted the service guy Shawn today, he criticized the company that we had inspect the car, and said there was nothing wrong. I had told them that I was going to have someone else look at it, because the grinding was so obvious that I couldn't believe that they were denying the problem. He was extremely rude and unwilling to help. He stated that I would have to take it up with the GM tomorrow. Regardless of what comes from the conversation tomorrow, I would never allow this dealership to repair anything on this car considering the fact that they can't or won't acknowledge the problems that exist. They can pay someone else to do it that has a clue.
I have never been so frustrated with a business transaction. I did file a report with Honda, and am waiting for a response from a representative. I will contact the GM tomorrow, but feel confident that he will again blow me off, and try to say there is nothing wrong with the vehicle. This has been a horrible experience!!