Third time and still will never buy anywhere else - Lane1572
I just purchased my third vehicle from Antonio and Mike Ward Infiniti. I can't imagine going anywhere else or working with anyone else to buy a car. Antonio has been better than you could possibly hope and I trust him completely as a master of his craft. Mike Ward has always handled every transaction smoothly and continue to be the only place I will shop at.
Exceptional Customer Service at Infiniti of Denver - RJSJMonte
Cant say enough about service consultant Clark Hearold ... he's 100% loyal to the Infiniti product as represented by his "customer oriented service" when taking care of our QX80 service needs. He consistently goes out of his way in assuring our satisfaction. Please give our appreciation to this great service consultant. Ray & Susie
Arrogant and dishonest - gabeoneski
After repeatedly servicing our Infiniti here we decided to come and look at a possible second purchase. We were shown the vehicle we were interested in and were very close to purchasing, then I made a mistake. I asked if there was any way they would negotiate on the dealer fees of $500. After Eric, our salesperson, said, "I'm sure we can work with you on this," he went and talked to the sales manager, Terry, and then came back stating, "Terry won't budge, he says, "not even a penny," but I can get you some free hats!" Feeling a bit insulted but still interested in the vehicle I asked for a moment alone with my wife to consider the purchase one last time. I was then interrupted with the final paperwork showing the price to be $500 higher than the initial online price that we had discussed! So after we tried to negotiate the $500 dealer fees, Terry, who had said he wouldn't budge a penny, actually tacked on an ADDITIONAL $500 to the original price. I will never be back to Dacono Infiniti and I hope this is fair warning to anyone else who may be sucked in by these guys.
INFINITI OF DENVER