Awesome Experience !!! - Lassine SININTA
What a pleasant experience! From the first contact, to showroom visit, to the delivery, these guys worked very hard to get us the exact Pacifica we wanted Hassle Free.Everyone at the dealership are nice and treat you like family. Thank you Alex(Sales Associate), James( Manager), Phil (Finance) and Belinda. If you want the best experience, and honest business, drive the extra miles and Visit Ryan Dealership.
Another Great Car Buying Experience with Woody - lawless
I was able to talk with Woody about what I wanted in a car, what I was willing to spend and Woody did a GREAT job advising me on the type of car that would meet my needs. Woody was very knowledgeable on all of the makes and models of cars that met my criteria, discussed the pros and cons of each with me and assisted me in making a decision. He also did a great job of putting me in the type of car I wanted for the amount of money I wanted to spend. He was very straightforward and forthcoming during the whole process and I truly appreciated the honesty. The process was low stress and I felt no pressure. I would highly recommend working with Woody for your next car purchase!
Amazing! - Lyd
I didn't know what to expect with my experience but the gentlemen helping me were excellent. They made the purchasing process smooth. I would definitely recommend and consider coming back for my future vehicle purchase
Great job the sale guy came in Beandon - Elroy 123
Brandon Came in on is day off to help us to buy the truck He was there to From 3.00 to 9 pm he did a great job thanks guys
Top Reviewed Specialists At This Dealership
Great Customer Service - CP3
We had the pleasure of purchasing our vehicle at Don Elliott Autoworld. Johnny Garcia was our salesman. He was open and honest about the vehicle pricing and how it compared to other vehicles for sale at other dealerships. He was patient with us and made sure our needs were met. We also interacted with Crystal who was equally helpful. Our appointment was setup by Ashley and she made sure our questions were answered before making the 1.5 hour trip to the dealership. Great Staff!!
Service Department Excellent - Rcbutter
I brought my Dodge 2500 in for a recall. Everyone was very friendly and professional. To my surprise I got my truck back in the same day. I would recommend this dealership to anyone who needs service work done. 😁
Like buying from friends! - DarrenR
This is the best dealership!! Great prices, no pressure sales, excellent service. If you are looking for a dealership that you want to keep returning to when it's time to buy a new car ... this is the one! We have purchased 7 cars from these folks and it has been the same sales, floor manager, and finance manager for each one. That says a lot to us so we keep going back.
A dealership set on establishing the benchmark - Brady
I called Southfork RAM broken and disheartened but the dealership, it's staff, management and owner were the most genuine and accommodating group of teammates. I can say this since I spoke, or went, to every other dealership in the greater Houston area. I almost gave up getting a RAM 1500 sport due to the awful impression of this brands dealer representation and seemingly dishonest business practices. That changed after my 67 mile trip, worth every mile...btw, out to Pearland.
I got what I wanted plus. I can't go into great detail but I will say that they made the price beyond fair and proved it (seriously), provided what they promised and hand delivered to my house where paperwork was finished. The dealership owner, delivered the vehicle since I live in an adjacent area, but who does that!? Southfork's owner, that's who.
I can't promise the owner will deliver your vehicle but even so, the experience will still impress you beyond expectations, as far as I believe.
I now know what my grandfather meant by "the good old days of business".
Thank you Luis, Marco, Chris and my fellow longhorn...you know who you are.
Awesome - Chris
We bought three vehicles from team dodge and it has been the best experience we have ever had buying a car with any other dealership! Highly recommend team! Also Chse Cooper is a stand up sales man very professional and just all around great guy he has made the experience worth while
Ram 2500 - JimmyF
Great service . Shelby did great job. will come back to get service and recommend to my friends!! Everyone was helpful including Cory the financial guy and Dustin the manager
Great staff, very personable! - JNarvaez
Had a great experience buying a Jeep here! Josh Martin was fantastic and was very helpful and knowledgeable. Mario in financing was very informative and tried to get me the best possible deal. Everyone there was very nice and comforting, not overbearing or intimidating at all!
Review is on the service department. - Vgaytan12
Rate is for the service department. Keep in mind all these issues were later fixed at Gulfgate Dodge Chrysler Jeep and Ram. It was a horrible experience at first the service manager made it seem as he would take care of me and my issues with my car. After I went in to take photos of the issues for submition to Chrysler he told me there would be a wait for them to respond. After about 3 weeks and no follow up of any kind I call myself and the manager tells me to call back in a week. The whole thing goes on for about 2 more weeks so I decide to go in and take them my car and they said they would take care of the issues I felt relief and patiently waited. They keept the car for about three more weeks and I never once received a call from the manager or any service advisor. I had to call every other day to get an update and was always placed on hold or hung up on. To make a long story short after they told me to pick up the car "it was ready" only one issue was PARTIALLY fixed with tape. And the other 3 were not. I was fed up with the lies from the manager and other advisors and took my car to Gulfgate. Overall horrible service experience. Stay away. On the other hand Gulfgate Dodge took care of everything in a couple of days.
My Gulfgate Dodge - Tricey
I had a great salesman who showed the ins and outs of the car to me! Provided me with all the options and I purchased at the end of March. I'm very excited and I would recommend them to anyone. Thanks Shontrell (Shon) and Michael
Excellent service - Cchuy22
Awsome service by John prince was in and out. Everything went smooth i would highly recommend this dealership!! Im bery satisfied with my new truck !!
Best car buying experience !!! - Awalker28
I drove 2 hours to come to Winnie Dodge and it did not disappoint. Jason Roberts, my salesman was awesome! Got me the truck I wanted with all my aftermarket request with no hassling. It was an awesome experience buying a vehicle from him. Financing department was wonderful to work with. All in all I was in and out of the dealership in an hour. I will be back for future purchases
WORST POST PURCHASE EXPERIENCE EVER - vellison123
I purchased a used Mercedes from the dealership here Thanks giving weekend. We looked for a huge name dealer for a reason. I was expecting to receive the upmost honest fair used car buying experience here. I was very clear ( have it in email) in asking the sales dealer if there was anything mechanically wrong I was advised there were nothing wrong with the car just cosmetic. There was also a tail light error on the car. When the salesman was asked he only advised that the car needed to be reset. After speaking with a very, rude and obnoxious sales man DENNIS FOLEY he responded “you bought your car 5 mths ago ...(Anyone who can count knows it’s been 3 1/2) what do you expect. He was uninterested in letting me speak at all. He was almost angry I was telling him about an obvious pr-existing issue. Next I spoke with a Steve Wolf - GM who I’d thought be concerned about selling of a lemon but he was also not interested in anything I had to say. Speaking over me stating the words AS IS AS AIS….. Exclaiming it is an AS IS vehicle "should I mail you what you signed? I explained I did not know about this until I took it in for a oil change at the MERCEDES DEALERSHIP- In a degrading way asked me why did I buy the vehicle , asking me why’d I wait. I tried explaining to him again that I was unaware of the oil leak and the tail light malfunction due to the fact that it was noticed for the regular service maintenance visit. This was how I knew. I explained to him I was told there were no leaks on the car and nothing mechanically was wrong. Bottom line communication with this dealership was dishonest. If I ask you about any oil leaks and mechanical issues this should be upfront. Instead it was hidden, tail light malfunction and an oil leak. They covered this up pretty well. Now we are stuck 3 mths later with a 3k repair costs while these dishonest people believe they can get away with it. I bought this 2006 car with only 61k miles. They clearly knew this was a lemon, Instead of being honest they would rather make a quick $$. Any smart business man would understand it takes just 1 person to burn to loose thousands in business, money and reputation. I expected better …… The GM STEVE WOLF is standing by " AS IS - however if I asked you is there anything mechanically wrong with the vehicle and if there are any leaks we are aware of and if I point out why is there an error on the tail light - the responses should've been honest. - Plain and simple these responses were not.
I was provided excellent service by Toby Driver. - Janey58
This is the third car purchased at the Autonation dealership in my family in the last 3 months. Toby, the car dealership employee was helpful in obtaining the cars. I and the other members of my family were very pleased with the service provided by our car salesman, he always kept us up to date as we waited for paperwork as to what was going on with every step. I would definitely recommend him to any of my family and friends that were in the market for a new or used car. The whole process from walking in until driving out with my car was the best experience I have had in buying a car. I also would like to say how many times many employees there asked if I was being helped or if I needed anything. The finance personal for my car as well as my daughter's car were extremely pleasant and efficient with the paperwork, which we all know can be tedious at times, was done quickly and with a smile.
Maintenance Upkeep - GKO
Took car in for regular maintenance for oil change, upon arriving was told about a recall that I had not received notification for as of yet. I was glad to able to get both things done in one visit. The only complaint I would say is the time it takes to do just an oil change usually takes them an hour, that seems a little lengthy to me. On this visit I was there a little over 2 hours in all. Other than that would recommend..
What used to be good now bad - Cperez
Long time customer. Sold me a bad Jeep. In & out of dealership for Jeep problems... always have me hard time. Finally reported to BBB, Dept of Trans & State Attorney General
Do not use Gene as your salesman - tammierie
My husband and I were looking for a Jeep for my daughter. He found one at Finnegan and spoke with Gene about it. We went up there one evening basically knowing we wanted that Jeep if we could get it for the price we wanted. Gene DOESN'T listen. He never once asked what names we wanted on the title of the car - just assumed my husband. He basically ignored me and seemed put out when he did something wrong and we hard to correct him. He needs to listen more. He continually kept grabbing his crotch which is truly disrespectful. At delivery, he did not go over any of the features of the Jeep.
This isn't the first vehicle we bought there, but if salesmen are like Gene it might be the last.
PARTS DEPARTMENT ROCKS - Jeepster
Was everywhere and couldn't find a part for my Jeep. Tried for months at several dealerships and auto parts stores. The parts manager Jeff knew exactly what I needed and had one in the next day. That old guy was wonderful and what a resource......Kinda blew my mind when he didn't try to blow me off but took the time for me to explain. I will be back ...........Great job.
Great People! - Patrick G.
Like everyone, I hate going to buy a truck and, before buying here, I've always left the dealership feeling violated. I can't say enough good things about Jarvis in sales and James in finance. They made buying a pleasure and my wife and I left with a smile on our faces. No buyers remorse whatsoever. They were straight up with us on pricing, no run around, shenanigans, or fees we weren't told about up front. I will always shop these guys first. A+ from me. We even got to meet the owner, who was a great guy, very personable and down to earth. By far the best vehicle buying experience of my lifetime.
Liars and Thieves - TSB8C
Two things a dealership must do right: sales and service. These guys lied during and after the sale and then refuse to service under warranty issues. I was tricked into purchasing a vehicle I did not want via deceptive claims to get a non-refundable deposit. Lied to about work to correct the issues with the vehicle before taking it home. Have since returned numerous times for warranty repairs they now refuse to fix.
Took great care of me before and after the sale! - jwhite777
Rocket took great care of me. Very understanding of my needs and I left with a great deal and a vehicle that meets all of my needs. Thanks again!
HORRIBLE AWFUL LIARS - mexicangohome
promised my car by a certain time. they took TWO DAYS LONGER! Promised my truck yesterday and today at 2 it's still in servicE!!!! last time my truck "had to bring a part from DALLAS" LIED about that
HORRIBLE GO SOMEWHERE ELSE and they put you on HOLD FOREVER
Beware. Do not stand behind their work. - JPriest
Beware. Do not stand behind their work,
I had my Jeep Liberty in for some diagnostics on a transmission, AC blower, TPSM and leak issues. Yes it's a teen car. I paid the $110 diagnostic fee and was told about all the repairs and recommended by the tech that I do not make the repairs due to some rust issues.
Fast forward a few months and I decide to keep the car and want the AC blower and TPSM repaired. They told me they had no record of the recommended fixes just that I refused repairs.
I was charged another $110 to re-diagnose the AC blower and $185 to reprogram the TPSM per their recommendation from our first trip. The estimate for the two repairs from my first trip were apx $330. After $410 of repairs ($380 "all in" estimate this time plus $28 shop fees are not included in the "all in" estimate) I drive out with both repairs complete. I felt a little burned, but was happy to have the car repaired.
Two hours later, my TPSM light is back on with the error message. I call this morning and leave a message only to be called back with the greeting of "we reprogrammed the TPSM just as you asked". In order for them to touch the car it's another $110 diagnosis charge. The ultimate insult, this is their service manager. He also then told me I only paid for the diagnostic on the transmission last time but one day earlier told me he had no records from that previous visit even though all of the items were on the original work order.
In summary, before you take your car here consider the following:
- The service manager will take no responsibility for their repairs. I was fine if I took the car back and had to pay for an additional repair, but to pay $110 for them to check a problem they fixed was not right.
- "All In" quotes do not include everything. I get they charge shop fees, but that's why I asked for an all in quote.
- Don't trust these guys. Stories changed. Estimates changed. Didn't stand behind their repairs.
In the end they were unwilling to assume any responsibility and just wanted my money and me gone.
A bunch of crooks and liars - freebird
They are a bunch of crooks.
When we got into the vehicle it was missing the back up camera.
It is going on 3 weeks and they never returned our down payment.
I will never go back nor refer them to anyone.
Terrible Service - jvv357
I brought my car in for transmission work. After 3wks and multiple phone calls I finally was told I needed a new transmission. They cut me a deal on labor from $105-$95. Bad part is I should have let them charge me $105. They charged me 10hrs labor for a job that everyone else in the industry charges 8hrs or less. $1400 for the transmission which they marked up over $600. Wow!! Finally after 6wks I got my car back and they had the nerve to ask if I wanted them to do some other work. If your vehicle is not in for warranty work, you better get pricing up front and do a little research before you say O.K. First and Last time I use them. Almost forgot, the core price they quoted was not the truth either.
WORST PLACE EVER - Summer&Justin
By far the worst experience ever! They sold me a truck and a month later called and said we had a better deal we needed to come in and discuss it and they asked for money a month and we said uh no! And they took the keys to our new truck! Who does that?! Any other company with any sense outta respect woulda sAid I'm sorry this was our mistKe so we will make it right and we will cover the mess up and make this right. But they took the new truck and kept our two trade ins. And had someone drive us home! Sorry company. Sorry service. Sorry business! Will never ever deal with them again! They are so shady and betrays customers and lies to you constantly! And doesn't keep you involved they do every thing so messed up and backwards! But with that being said atzenhoffer Chevy in Victoria tx heard about the bs port lavaca put us through and said they can help us get into something and will make sure that never happens again! And they got us in a brand new vehicle for an amazing amazing amazing price! Amazing service! Incredible people! Upfront! Honest! Helpful! Understanding! And took very good care of us! But I'm sure by now they are used to cleaning up after the port lavaca dealers! It's dealerships like port lavaca that give car salespersonnel and car dealerships a bad rep! But if you go to atzenhoffer they will change your whole perspective on car dealerships and that's a promise!