Top rated sales and service - Tim
Experience has been exceptional from purchase all the way through utilization of service department over the last three years.
Purchase and service experience far better than other high-end dealers I have experienced in the past
Radiator replacement - Dario Marchetti
Very poor experience. While the customer service was friendly, mechanical service was much sub-optimal. I came to replace a radiator and found out afterwards that not only mechanics left loose parts in the engine compartment but they also forgot to tighten all screws of the engine cover, filter hoses, etc. I paid close to $2000 for replacing the radiator. Certainly, a better care and attention to details should have been expected from this level of price and considering service towards a luxury car Infinity supposed to be. Sloppy and expensive work not worthy of the price I paid.
I adore Southwest Infinity - Ladyrealtor
I have been driving over 30 miles, one way to get my vehicle serviced there for 5 years.I would never buy a vehicle nor have one serviced anywhere else.Fred Galluci, Mark Nicholas , Monica in service and Larry in sales are like my family.They will never disappoint you! Believe me, I've always had premium vehicles, but I love my Infinity the most.
I was first introduced to Sewell Infiniti of Houston when... - Bigdog3404
I was first introduced to Sewell Infiniti of Houston when Crystal Duong followed up on my Internet inquiry. We arranged a test drive on a JX35 for my wife and I that Sat. Crystal was nothing but helpful. She showed us all of the features on the JX and after the test drive my wife and I both fell in love with the SUV. I asked Crystal if she was ready to sell us the JX but I wasn't going to make it easy. We wanted an emerald graphite exterior with graphite interior and it wasn't on the lot. Back in the office Anthony the sales mgr found one just like we wanted out of state, I figured since it had to be trucked in they would be harder to deal with on the price so I put on my boxing gloves and prepared to do battle. I had done my homework and knew what I wanted to pay and was ready for a long afternoon but within 15 minutes Crystal and Anthony had offered me a terrific deal. This was the first and only time that I truly enjoyed myself while buying a car. Sewell Infiniti has been exceptional after the sale as well, we have even rsvp'd on the technology class they offer to better understand the gadgets. I Would highly recommend Sewell Infiniti to any of my friends and family.