Purchase of 2014 Ford Escape. - billielandrum
I thoroughly enjoyed my visit at Northwest Imports. Brandon and Ben were very professional sales consultants, as well as Ryan, the GM. I never felt pressured, and I felt comfortable in dealing with them. Ben was very helpful in showing me the features on the car. I believe this was the best car buying experience I have ever had.
Poor Maintenance Service - Daniel
I just bought a brand new Maserati Quattroporte and was driving it around when my 'check engine' light went on. Upon scheduling an appointment I wasn't given a loaner car, and in the five days since they have not even looked at it. While I understand that this time of year is busy, I expected much better service after paying through the nose for a luxury car. Very disappointed.