Poor Service - Catwilliams
People are not customer friendly and the service was very unprofessional. My husband and I wanted 3 things to be fixed and instead of telling us right away that they were not under the warranty, they took our car for 3 days and basically did nothing. After the third day, I had to call several times to find out what was the status. First impression always last. When we got there, we waited awhile before anyone even acknowledged us. Completely, waste of time. We went to the location at Sugarland and they are more customer-friendly, so we decided to service our car there. If we are going to pay for service, we should at least feel welcome.