Friendly environment - Brett
I ABSOLUTELY love my 2015 Ford Fusion. I enjoyed all the smiling faces and all the service I received while I was there I would recommend my friends and family to this establishment anytime.
James Baker the best! - Sammy123
It was pleasure to buy a car from Appel Ford and James Baker. I always hate thinking about buying a car because it takes all day and I just don't want to waste that much time on it especially with somebody that's not helpful. But I have to admit this was the best experience that I've had buying a car. The process moved along fast, I was treated with respect, and appreciated the honest answers. James Baker is head and shoulders above any other car sales person I've ever dealt with. I look forward to seeing if the service department will be as good as I am told. I bought the extended warranty so I'll be around. Martha Philipp
Great experience buying my Hummer H3 w/Joseph at Bobby Ford - StaceyRod
I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take additional photographs of the vehicle, answering a thousand emails and texts from me, taking care of a few concerns that I had, such as making sure the car was detailed prior to delivery, working with me on the deal and ultimately taking care of my needs as a buyer over 1000 miles away. Joseph was a gem throughout the process. The Hummer had a few additional issues like a bad battery and a cracked tail light that they took care of immediately. I can't say enough good things about my buying experience with Joseph at Bobby Ford and for that, they get 5 stars. Thank you, Joseph and the staff at Bobby Ford!
The best Dealership in Georgia - Victory220
This Dealerships provides excellent customer service . Excellent Price and Quality Work.The work was completed on time.I was treated with great respect. The customer service rep was honest and very concerned about my needs.
Poor business practice with sales tax and completing a... - EDrgr
Poor business practice with sales tax and completing a sale vs. rataining who would have been a loyal customer. Agreed on an out-the-door price and received notification 2 wks later more money was owed due to "error on sales tax" for my particular state. Oh well. Take this for what it's worth.
Purchased a 2012 Shelby GT500. Paid full sticker price. ... - MisterTim
Purchased a 2012 Shelby GT500. Paid full sticker price. Upon delivery, vehicle had a nick in the console and discoloration in the bezel around the navigation screen. Ford denied warranty service to correct these problems. Dealer failed to convince Ford that the problems were due to manufacturing defects.
In contrast, my other new car experiences were significantly better: 2001 Acura MDX (purchased from Sterling McCall), 1999 Mercedes Benz E320 (purchased from Star Motors), and 2011 BMW 328 (purchased from Momentive). Both Sterling McCall and Star Motors corrected manufacturing defects withough argument and without cost to me.
For the time being, I do not plan to return to Tommie Vaughn, and am not likely to make another Ford purchase.