Great Customer Service! - AM17
I was referred to this dealership by my sister. Charlie Bui was very professional and was very knowledgeable about the available car options. I was able to make a quick decision on the vehicle I was looking for!!
Top Reviewed Specialists At This Dealership
New Car Sales Manager
We love our Gulf Coast Peeps - Pam Tremmel
We bought our first Nissan almost four years ago and just bought our second Nissan a few weeks ago. Service here is beyond words. Excellent group of people
Returned Customer - AirreaKailea
I bought my first Altima new in 2012, I came back today to trade it in for a 2016. It was a great and easy, painless experience and I recommended Baker Nissan North to anyone. I've been there twice and I'm happy with both purchases made!
IN & OUT SAME DAY - Pancho
Service center has modern diagnostic equipment.
Great service and workmanship; in and out same day. Problem diagnosed very quickly and taken care of same day.
Service was and always is Outstanding - Michelle Richardson
I bought my car in 2015 at Fred Haas Nissan and I get my car serviced there as well. They are so helpful and tell me what exactly is needed for the maintenance of my car. They go the extra mile to make sure everything is done right and they take the time to explain it. Ive been very happy with everyone there and they always do such a great job. Mack was very helpful and super nice Jim always helps me out and of course Rene is fantastic. Thank you to all 3 for all the help and going the extra mile for your customers.
Ed Jackson - Sjohnwell
Great experience, great recommendation and service. Mr Jackson help me make a great deal and got me the best financing with my situation. I'm very satisfied.
Service and Customer Service - Bsanchez2613
I was a little skeptical about taking my car in for service. I purchased it used and I wasn't given any information on when to take it in for the service. I also asked for a car manual, which wasn't included in the car but the manager didn't deliver. However when I got there the service person was very apologetic and made my experience great. They were very detailed and provided information for future discounts. The service department has restored my opinion of this location. I will definitely take my car back.
Excellent Service - latricia26
I came in for a service call and Doug gave me excellent service. I am thinking about upgrading my car and spoke with JD. JD was very helpful and made me feel comfortable with any decision I decide to make. He was very knowledgeable about my car options and financing in order to get me affordable payments. I will definitely recommend JD to my friends and family,
Finance people like to fast-talk you into pricey add-ons - KellyO
Dealers did a great job making me feel welcomed. Very well put together establishment. However, once the finance stuff began, it turned into a nightmare! Changed price on a used vehicle, I saw online a week prior but acted like the price I saw never existed. They pushed hard to make me add-on a lot of useless options that I said I didn't need. Made them fully aware I didn't want to anything down and they agreed until the final stages and forced me to pay a down payment or I would not be financed anymore!! The whole buying process took me 5 HOURS because no finance person was available to complete my deal because they were in meetings!!!
Once I actually left, it didn't get much better. My sticker price paper was shoved into my glove compartment, the car interior was wiped down with an extremely oily product and the knob on my radio was taken off. Completely lackadaisical effort to get my car cleaned and ready. To top it off, my oil was never changed. 3 weeks(1000 miles) later I'm already needing an oil change (No one showed me the car had an oil life display on the dash until the dashboard alerted me that my oil life was at 5%). Plus I need to drive 3 hours back to them because I work outside the state just to sign papers they forgot to give me on Day 1!!
Been a rough experience and I didn't feel valued as a customer at all. Felt like I was fast-talked through paperwork so I would end up spending more and that I was just another sale. But everyone has a job to do, and their job is to sell me a car. Just wasn't the best experience as my first time purchasing a car. Maybe it wasn't my day lol
Respect, respect, respect - Lesley
Charles at Sterling McCall Nissan was phenomenal. He listened; he was patient; he answered questions and worked to get me a great deal. Above all else, he treated me with respect. I felt like a truly valued customer.
Steve Rowland gave me the jacket off his back! - Titan2017
Streater Smith is above and beyond the best Nissan dealership in Texas.I have shopped for Trucks in every Nissan dealership from Fort Worth to Bourne To Beaumont Houston Austin etc. I have owned 3 Nissan Frontier and now a 2017 Titan purchased and maintained by Streater Smith. My service contact Meagan has gone above and beyond for me in every way possible and beyond continuously for the last 2 years. Steven Rowland and Leo Arias went above and beyond in every avenue to make sure we were more than happy in a situation we were completely comfortable in. Baker Nissan ripped us off,damaged our windshield, lied countless times and ignored our phone calls from the original sales person up to the dealership manager and finance man. Baker Nissan is Scandalis and full of liars. The staff at Streater Smith exposed their lies and took every step in their power to ensure us a great deal on an excellent vehicle. Steven Rowland literally gave me the jacket off of his back. Leo Arias treated us like we were family. Jennifer has always be the most polite and accommodating service consult you could ever ask for. These people are true, kind and good hearted people who are truly there to help you find the right vehicle for you and your family. Mr. Traylor in financing is a true man of integrity. Do yourself a favor and DO NOT go anywhere other then Streater Smith.
Waiting respond from marcus - Reddevils2017
Hi.marcus.waiting 4 ur respond.im in bankrupty.i have to pay 9300$nissan bank because you and ur emploies are lier.i have to be fair.i spent 22000$ to get quest and you have to keep my leasing car without paying anything.you didnt.i lost my credit score.you have my phone.may be god will forgive you and your emploies.take care
ROMEO HOUSTON THANK YOU JOHN FIELD - ROMEO HOUSTON
I SCHEDULED AN APPOINTMENT WITH MR. FIELD TO SHOW ME THE NEW NISSAN ALT/NISSAN 4X4. 2017 FULLY LOADED AND ALL THE APPS.
MR. FIELD ALSO LET ME TEST DRIVE BOTH VECHCLES.
I REALLY ENJOY THE EXPERIENCE, THE INFORMATION AND FACT OF EACH VECHCLES. I HAVE ALREADY TOLD MY FAMILY MEMBERS AND FRIENDS?.
THANK YOU SO MUCH MR. JOHN FIELD I WILL BE BACK
IF YOU R READING THIS PLEASE TAKE MY WORD THE SERVICE WAS 💯. GO AND ASK FOR MR. JOHN FIELD
Joe Garcia is a wise man but quite busy - Nadarajah
I had a complain, and he reached to me though little later. He is a wise man. IF any issues please try to reach him.