Happy customer - Gem
After having a car that didn't work after a week of buying it from somewhere else, not here, I didn't trust anyone. Then I prayed and found a nice chevy cruz that caught my eye and soon after the wonderful Christina Wilcox did everything possible to help make sure I get my car. Christina has made it possible for me to trust dealerships again and I love my new car!! Also, thanks Ben Wilcox for showing us around. I am definitely a satisfied customer. Thank you Christina!!
Great Experience! Very Accommodating Team! - MitchW123
I went into Ed Bozarth with the intent just to look around and shop multiple other dealerships. Immediately I was greeted by Wayne Sanchez who I probably drove a little crazy walking all over the lot to look at close to every possible model car. I also had some personal time constraints while I was there. Wayne took the time to listen to my needs, discover what I was looking for and set me up in the right fit. As a sales manager in another industry myself, these were very important traits for me in a sales person. We took a few test drives, ran more than a few numbers and Wayne was even willing to come back late at night after being off to accommodate my needs. His dedication and customer service (I know, it's ironic because its a car dealership) ultimately played a large deciding factor in my decision to purchase with Ed Bozarth. I also worked with James Miyasato in finance. We had quite a bit of back and forth on numbers, but James heard me out and after a little while we were able to reach a comfortable number for both of us.
Given that I walked in without a set vehicle in mind and was open to different types, this by far has been one of the easiest experiences I have had at a car dealership and would recommend these guys to anyone.
Beware of the Finance Dept! - Not To Be Taken Advantage Of!
The process of purchasing a vehicle went smooth until the Finance Dept stepped in. I was hit with such an outrageous Interest Rate that having to obtain an Attorney and threaten a Million Dollar Law Suit was when Fairway renegotiated the contract. Definitely would not recommend this Dealership for a purchase!!
Henderson Chevy NV Horrible Customer Service - Bella
Henderson Chevrolet NV Horrible customer service. Liars, cheats, thieves! Public please be warned this place is terrible! I recently purchased a vehicle here only to have it die mid ride only 5 days after I purchase. They asking me to returned the car to the dealer. They force my signature on many documents. One was the Credit Report...without authorization. Other was ...the dealership increase 167.7 % the car value after purchased. Thank you to Navy Federal, being Military Helps. The Bank contact me and letting me know all those Henderson Chevy Dealership % changes. While I drove to work I saw others dealership options. Long story short... The tech at the other dealer take over cause was not properly serviced by Chevrolet Henderson NV dealership. I called Chevrolet Henderson NV dealer to resolve this, and the sales manager with the worst attitude I've ever encountered basically told me sorry deal with it... apparently if its not a good certified Chevrolet, you out of luck. I completely disregarded my problem starting....well if you don't know the difference between cash and a check emitted for the bank it's your mistake and you pay the price. The "worst experience ever". I run the other direction... I purchased a better-expensive car ) ends here.