Stress Free and welcoming - redcatsmeow
Adam was very personable and easy to communicate with. When I needed to discuss my options with my mom, he gave us space to converse and did not put pressure on us. I was a first time car buyer and he was able to help work with us to bring down the loan. When he was working on financing and other aspects of the sale, he would pass by and check in with and ask if we needed anything. He also understood the process and gave us time to call our insurance as well. Overall a great experience.
Great experience - Gary Judd
Kevin was very helpful and professional. He went out of his way to help me with any questions and concerns that I had about the purchase
Scam artists - Tuff Decisions
They took full advantage of a first time woman buying a car and a co signer, first time every co signing. Salesmen were totally aware. They charged 26,000 for a 15,000 Chevy sonic.
They never went over total costs, interest and what a co signer meant.
BUYERS BEWARE AS WE ARE REPORTING THEM TO THE BBB AND ALSO GOING TO PUT IT ON OUR HUGE MARQUEE SIGN WE HAVE AT OUR BUSINESS OF 38 YEARS ON FREDERICA ST. OWENSBORO KY!
BRYAN, JEREMY AND ESPECIALLY JOEY MARSHALL ARE CHRONIC LIARS.
So disappointed and embarrassed - MCheriEllis
'm still dealing with Fairway at this moment and really unsure how I feel about this whole situation. I went in last Thursday with the hopes of trading my old car in for another used car. When I told Damian (salesperson) that I was upside down in my current loan he recommended a new car to take the negative equity. At that moment I got a little excited. What better than a car? A new car!!! So we did all the paperwork and we made a deal. Also, I have to remind you this is during the day when banks are open. Also, they were not busy so there's no reason for them to not take all the steps. After Damian went back and forth to the manager we can to an agreement and the car was "sold". I later met with the finance department, got my contract written up, and I was out the door. Advised at the time everything was done. The next day I get a call saying they need a document from my student loan company stating that I'm not paying any loans right now since I'm in school. Okay, fine! I sent it over and was told my Damian everything was fine and I shouldn't worry. I was going to be all taken care of. So now I'm out showing everyone my car and praising how excited I am and how great Fairway is. Well then on Monday I get another call saying that I need a co-signer. Apparently, my credit is fine the bank is just worried about my student loans. So now I'm sitting her waiting to hear back. I was once again told my Damian that everything is fine and our finance department is making sure everything is fine. So don't worry. At this point I have now been crying all day because I'm so disappointed with how I am being treated. I have been showing off my new car and now I have to tell everyone my financing has fallen through. This is basically the worst thing that could happen. I am just so disappointed. I really wish I would have read more reviews before I ever stepped foot in this place. Since I have worked with different law offices in the past I am now going to speak with one of them about what has happened and my rights seeing as how I have a contract that they should have to adhere to. This is bad business and shouldn't be done to any person. I am going to have to agree with most of these reviews. PLEASE I BEG YOU RUN FOR THE HILLS. I am still going to try and work things out with them, but I really have little faith. So to make sure you don't have to deal with this stay away. Because apparently having something in writing doesn't mean very much to them. Please don't take the chance of ending up like me and having to deal with this unneeded stress.