Great Experience - gk32
My wife and I recently purchased a car from Miller Auto. Our buying experience was stress free! Our sales person Gina Bowers was very helpful. She provided us with the information we needed to make a good purchase decision. We did not feel pressured into buying at all.
Great Demo Truck! - BKboattower
We found a great demo truck that was reduced in price that fit our needs. We needed something big enough to pull our boat and it always helps when you can get there in style. Jared was able to help us find the perfect truck without being pushy about it. He reassured us that he would hold the truck for us until we could get everything lined up and was able to get the add-ons we wanted put on the truck in short order with no money down. Before we left the lot with the new truck he had my phone synced to the truck and we were ready to roll. The whole experience took 7 days from start to finish with everything that we wanted.
Always a great experience at Snell Motors - snomoman
My wife and I are from out of state, and this is the 3rd vehicle we have bought from Snell Motors. Drew and Jeff are great.... very pleasant and knowledgeable people to deal with, and can add them to our "why we keep coming back to Snell Motors to buy vehicles" list. Professionalism and honesty seem to be tributes at this dealership from sales to service.
C & B from Iowa
Went in to get a certified pre-owned - Jon s
Omar and every one else I interacted with were all very friendly and helpful. I had limited experience in purchasing a car and they were able to help easily guide me through the process.
best car purchasing experience ever. - Nancy Ryan
We have purchased cars in the past and have never had such a great experience as we had working with Cheryl. She made me feel so comfortable that when we test drove the car it felt like i had a friend with me and we were just driving around. She connects with her customers and we felt she cared about us more than just the sale of the car.
Thank you - RAMMER1
Great place thank you very much everyone was great. I almost bought a car in Fairmont now I am glad I didn't will never go anywhere else!
Service and Purchase of a new vehicle. - ChevyBuyer
They made us, (my wife and me), feel like long time friends. Their Service Department staff were great when we brought in our old vehicle for repairs, getting us in on the 4th of July weekend. That's why we decided to look at new vehicles there and were lucky enough to meet Mike and Kelli. Congrats to Brandl for their excellent selection of personnel. We love the new Equinox.
Great buying experience - New owner
Great dealer to work with a a vehicle purchase. They take the time to go over the deatails and deliver what the promise. Thanks Again.
Great Place to deal with - New owner
My shopping started online , Don Johnson was the fasted to reply back by text and email unexpectedly on a Sunday. Put money down the following Tuesday! Other dealers were not so fast to reply to my interest.
Purchased a eclipse - Lilnuggy
I bought a car yesterday a 2008 eclipse great company there at walser very fast and friendly service from the moment I talk to Jeff to the last he was extremely friendly and made sure we had a drink.and were comfortable prolly.best buying exp I've had thanks again
great service, very personable, great salesman to work with. - tinah34
great experience, great salesman...thanks Eric H. work very well with us to get the best price we could afford. found the vehicle we wanted, with the options we wanted. thanks again for a great experience!
Good Fellas - Pete M
Recently purchased a 2014 Subaru outback from Ryan at Apple in Northfield. Ryan, Justin and Brent were a pleasure to deal with. No pressure, clear pricing and my daughter and I were treated like people not just another customer. Thank you guys! No doubt some good fellas!
I am so blessed! - Brenda Jones
After finding out that my car had so many engine problems the service department and Melissa took good care of me and made sure I had a vehicle to drive as they worried about my safety! I can't thank them enough for all they did to help me!! I'm truly blessed!
Absolutely professional, informative, and a pleasure to work - Tromax
I hope everyone at Diamond Buick is as informative and helpful as Cory (salesman). I had questions about two different trucks I saw online. He wrote down my questions about cosmetics and performance. He said he would call me right back and 15 min later I started receiving pictures of cosmetic flaws ("scratches, chips, dings, dents, anything at all were my exact words"). The trucks were accurately described as in the ad. He showed me the most minuet flaws. He was very thorough. What really impressed me though, is he took the time and physically went out to the lot and familiarized himself with the trucks. I am EXTREMELY picky. I could tell he was very honest and he genuinely wanted me to love my purchase. He seemed like he knew exactly what I was looking for. Unfortunately, I ended up finding something else. I called him to break the bad news and explain the situation. He not only understood but seemed like he was happy that I found the truck I needed. Bravo to you Cory!! When I need my next vehicle, Diamond Buick GMC of Alexandria will be the first place I look!!!
Went over and beyond !! - meria gregory
Recently we bought a dodge caravan sxt that we had brought up from luther Chevrolet brooklyn park. We worked with Tom Steffas, who was wonderful !!! We had the van for 25 days and in that time it was in for service twice . In that 25 days we realized we were not happy with our purchase at all. We contacted Tom Steffas and he assured us that we didn't have to worry that we would figure something out , and that us being happy was his main concern. We drove two other vehicles directly from John Hirsch that he had lined up right away. We ended up buying a Chrysler Town and Country and couldn't be happier . I want to thank Tom for all of his wonderful help throughout this process, he's a awesome salesman and our next vehicle we purchase will also be through him .
Great Experience - Happy Grandma
I think Mike Gaydos is the best. I have been driving 2001 vehicle for 15 yrs so I knew nothing about Vehicle technology for year 2016. Mike spent at least 1 1/2 hours showing me how everything works and he made sure i knew how to operate everything in my car before i left the lot. I Love my Chevy Malibu and will recommend family and friends to shop at Whitaker, I left knowing that if i had any problems or questions Mike and the service center would be there to help me. My experience with Steve in financing was very informative and went smooth and quick.
Used Car & Great Sales Team - Kip Peters
Went in knowing what 2 vehicles we wanted to test drive through the informative information found on the website. Sales team was extremely knowledgeable and personable. Length of time from test drive to leaving with a new car could be sped up a bit, since there is no negotiating. But overall a very good experience.
Slow to get looked at, but listened and nailed the issue. - umrNIC
It was a rough start for me, but turned out well. I've been having issues with my car for three months. I brought it to different mechanics and another dealership with the same issue and it wasn't fixed. I brought it to Brookdale Buick, they LISTENED to what I said the issue was, found the issue, then fixed it! The security light hasn't turned on once since I picked it up and runs so smoothly once again. It just took a while before someone looked at it, was given incorrect information on it, then the base of my steering wheel is now cracked and no one said anything about it. Picked up when I requested by a friendly man and the woman who helped me 'check out' was helpful and friendly.
Great service - ZachAndrea
Scott was excellent to work with! He was not pushy at all, and helped answer any questions we had! Everyone was very friendly. Would definitely recommend to anyone!
Awesome!!! - Aschroeder
I needed a new car. The one I had was on it's way to the junkyard. I kinda knew what I was looking for, but had no real idea. But with the help of Keegan Blehm I was able to find exactly what I wanted. I had such a good experience.
great sales team horrible service department - laxmamaw
My engine light came on Monday morning, truck is under warranty, brought it directly to the dealership, wanted a loaner car since it is under warranty and I had meetings to get to. No loaners available so Bob did a scan on why the light was on. He told me it was a circuit for the fuel level something or other, safe to drive, made an appt for Wednesday morning (today) got a loaner. He calls me just now they have to order the part. Really you knew I was bringing it in today and you could not have the parts on hand to fix it today? I have a rental car that they call an SUV it is a small box. Nothing like my high end Silverado High Country and I have to drive it until sometime tomorrow. NOT HAPPY at all. When I went in on Monday drove in, waited in my truck and pretty cool restored truck pulled in behind me the guys flocked to that one, not to my truck which was in their first. I really love my truck and now need to find a dealership in the area that will take care of me even though I did not purchase my truck through them. HORRIBLE HORRIBLE Service department.
Service air bag - Ben Had
Air bag service light came on, was told bumper to bumper should take care of this.. was charged $97.92 to change a fuse. When I questioned the price I was told he gave me the Wednesday discount of 10% off (laughing) . 4th new auto purchased at this dealer, and the last! Customer service should be more than a lie and a laugh!
Very disappointed in car purchase - baxtermac
I purchased a 2014 Yukon from Davis Motors. When I first looked at the vehicle and said I would purchase it, they promised to clean it up. I pointed put where it needed to be detailed and they assured me it would be done. Because the carpets were covered with white paper when I did pick it up and I failed to look it over carefully, this is partially my fault. I would have walked away from this deal had I looked closer. I am used to dealing with Mills GM in Baxter, MN and used vehicles are spotless and anything promised is done. Not so with Davis. Nothing had been done except it looks like it was run through a car wash before delivery. The carpets were awful. When photos were sent to the salesman and the owner, they made no reply. No detail work had been done. Be very careful because they will promise anything and do nothing as far as I can see. I will never deal here again.
West Metro Buick GMC