Excellent Customer Service - Happy Buick Owner
Extremely welcoming, accommodating, and patient. Family-friendly when we had our 2 young children with us. Prompt, thorough, and clear replies to phone calls/messages. Felt like a valued customer at all times, never felt like just another number coming through the doors.
Perfect - Wildman
Very happy with the service here. Purchased a vehicle and it just can't go any smoother. Hugo Del A Rosa was pleasant to deal with. No hassle and no pressure.
GMC Terrain - amberstern87
Jon helped find the vehicle that matched my needs and budget. His extensive research and attention to detail was very much appreciated! He went above and beyond my expectations in seeking out the "right" vehicle. I'm very happy with the GMC Terrain, and my experience at Snell Motors. I will be referring friends, and family to Jon and Snell Motors.
Great buying experience - Jmyukon
I had the pleasure of working with Billie in finding my new 2017 Yukon Denali. She was very knowledgeable and professional! When I purchase another car/SUV she will be my only call.
best car purchasing experience ever. - Nancy Ryan
We have purchased cars in the past and have never had such a great experience as we had working with Cheryl. She made me feel so comfortable that when we test drove the car it felt like i had a friend with me and we were just driving around. She connects with her customers and we felt she cared about us more than just the sale of the car.
Thank you - RAMMER1
Great place thank you very much everyone was great. I almost bought a car in Fairmont now I am glad I didn't will never go anywhere else!
Service and Purchase of a new vehicle. - ChevyBuyer
They made us, (my wife and me), feel like long time friends. Their Service Department staff were great when we brought in our old vehicle for repairs, getting us in on the 4th of July weekend. That's why we decided to look at new vehicles there and were lucky enough to meet Mike and Kelli. Congrats to Brandl for their excellent selection of personnel. We love the new Equinox.
Awesome - CHARLES SCHLAGENHAFT
Awesome dealership. Very friendly personnel personified by Jeff. I nominate Jeff for the employee of the month for his excellent help in making my decision.
Great service - Earl, chip
The entire staff at Don Johnsons Hayward were great! very understanding of my needs, and my budget. A great place to lease or buy vehicles.
great service, very personable, great salesman to work with. - tinah34
great experience, great salesman...thanks Eric H. work very well with us to get the best price we could afford. found the vehicle we wanted, with the options we wanted. thanks again for a great experience!
Purchased a eclipse - Lilnuggy
I bought a car yesterday a 2008 eclipse great company there at walser very fast and friendly service from the moment I talk to Jeff to the last he was extremely friendly and made sure we had a drink.and were comfortable prolly.best buying exp I've had thanks again
Good Fellas - Pete M
Recently purchased a 2014 Subaru outback from Ryan at Apple in Northfield. Ryan, Justin and Brent were a pleasure to deal with. No pressure, clear pricing and my daughter and I were treated like people not just another customer. Thank you guys! No doubt some good fellas!
Excellent Customer Service - c7
It was very pleasant to work with a dealership that what they said was what they did. The purchase process started over the internet and ended with the purchase of a car. There was no time during the process that my wife and I did not feel absolutely comfortable with the representatives at the dealership. We were treated with respect throughout the process and felt like the dealership had our best interest in mind.
oil change and tire rotation - caos
in and out in 45 min. or less with complimentary car wash. Been doing business with them for over 30 years. Always been treated great.
Friendly, Knowledgeable sales specialists. - carguy
I had a great new car buying experience with Michelle. Friendly and knowledgeable about the vehicles. Not pushy, felt like she was trying to help me, not help herself by pushing a car sale on my.
Great Experience - Happy Grandma
I think Mike Gaydos is the best. I have been driving 2001 vehicle for 15 yrs so I knew nothing about Vehicle technology for year 2016. Mike spent at least 1 1/2 hours showing me how everything works and he made sure i knew how to operate everything in my car before i left the lot. I Love my Chevy Malibu and will recommend family and friends to shop at Whitaker, I left knowing that if i had any problems or questions Mike and the service center would be there to help me. My experience with Steve in financing was very informative and went smooth and quick.
No one else services my vehicle! - Len Langkau
I always appreciate the support of my service tech, Tyler Schuster. Over much of the time I've owned my Buick, Tyler has recommended timely maintenance, and has been very flexible to work with. I suppose that's why my Buick Lucerne has lasted so long!
Great Dealership - Dale P
Best group of people, very pleased with the used Trailblazer we purchased. Will buy here again. Dave and Dale top notch, very family friendly ,down to handshake with Harry Brown.
great sales team horrible service department - laxmamaw
My engine light came on Monday morning, truck is under warranty, brought it directly to the dealership, wanted a loaner car since it is under warranty and I had meetings to get to. No loaners available so Bob did a scan on why the light was on. He told me it was a circuit for the fuel level something or other, safe to drive, made an appt for Wednesday morning (today) got a loaner. He calls me just now they have to order the part. Really you knew I was bringing it in today and you could not have the parts on hand to fix it today? I have a rental car that they call an SUV it is a small box. Nothing like my high end Silverado High Country and I have to drive it until sometime tomorrow. NOT HAPPY at all. When I went in on Monday drove in, waited in my truck and pretty cool restored truck pulled in behind me the guys flocked to that one, not to my truck which was in their first. I really love my truck and now need to find a dealership in the area that will take care of me even though I did not purchase my truck through them. HORRIBLE HORRIBLE Service department.
Would recommend to everyone - Stephanie Johnson
Very great sales person and dealer will buy from them again and refer to family and friends. Excellent service, No pressure, Followed through with what was promised. Thank you!
Service dept. - Dennis
Absolutely the worst run service department ever. Worst experience time after time. Only chev dealer close so no more Chevys for me. GO FORD! They forget to do things, they charge for stuff they shouldn't. The list goes on. Feel free to contact me. I have nothing at all good to say about that service dept.
Very disappointed in car purchase - baxtermac
I purchased a 2014 Yukon from Davis Motors. When I first looked at the vehicle and said I would purchase it, they promised to clean it up. I pointed put where it needed to be detailed and they assured me it would be done. Because the carpets were covered with white paper when I did pick it up and I failed to look it over carefully, this is partially my fault. I would have walked away from this deal had I looked closer. I am used to dealing with Mills GM in Baxter, MN and used vehicles are spotless and anything promised is done. Not so with Davis. Nothing had been done except it looks like it was run through a car wash before delivery. The carpets were awful. When photos were sent to the salesman and the owner, they made no reply. No detail work had been done. Be very careful because they will promise anything and do nothing as far as I can see. I will never deal here again.
Service air bag - Ben Had
Air bag service light came on, was told bumper to bumper should take care of this.. was charged $97.92 to change a fuse. When I questioned the price I was told he gave me the Wednesday discount of 10% off (laughing) . 4th new auto purchased at this dealer, and the last! Customer service should be more than a lie and a laugh!
Misrepresented the condition of a used vehicle. - GrandSlambert
I purchased a used truck from them that was advertised as in "Excellent" condition. Since purchasing the truck in November I have spent $1,300 repairing leaks in the oil, coolant, and power steering systems. I had to entirely replace the high pressure lines that had obviously been leaking while on the lot. Now I have a $1,400 estimate to fix the air conditioning - a system I was told by the salesman was working even though it's obvious the system was leaking when they sold it to me.
I have contacted the dealer with no resolution. BUYER BEWARE! DO NOT purchase a used vehicle from this dealership unless they provide a warranty. I was not provided one and not given any option to buy an extended warranty. They knew this truck was in poor condition and lied about it to get it off the lot.