Great Buying Experience! - NissanTitanFan
This is the 3rd new vehicle we've purchased from Miller and have had nothing but exceptional experiences. Kevin, our salesman, was great and very helpful. Will definitely return to Miller when we look to get another vehicle.
Good product, Good people!! - Doug567
Bryan Rommel did an excellent job of returning my phone call questions and getting me a trade in value estimate that convinced me to make the 200 mile trip. Jim Myers was also knowledgeable in answering my paperwork finalization question, resulting ina SALE! Thanks to Jeff Sell for the welcome as I waited. (A nice surprise in the mail a week later too!!)
Great experience! - Paige919
We worked with Drew to find our new vehicle and we were able to find exactly what we were looking for! Then Reid finalize the deal! Two thumbs up for Snell. We will be back for our next vehicle.
Professional, Solid Product Knowledge, Friendly - Chris
I did not purchase from Omar, but we spent quite a bit of time looking at several models. Ultimately, I chose another vehicle (Volkswagen, not Buick or GMC) at another dealership. I would not hesitate to work with Omar on a future purchase as I found him to be professional, friendly, and very in tune with the product. He did not try to "sell" me or feed me some of the typical sales manipulations. I found him to be straightforward and honest. If only more sales professionals handled themselves like Omar, the stereotype would be resolved.
Caring service with ease and understanding - Mahnke053015
Luke Hermann took care of our needs and explained everything throroughly. He also did not push us into anything we didn't feel was necessary. He explained everything in detail and was honest when he didn't know something. The lifetime power train warranty they offer at no charge is the biggest reason why I went with walser though. Awesome that they offer that! You cannot find that anywhere else along with lowest price guarantee. Only thing I wish would have happened was a little Negotiation on price.
Top Reviewed Specialists At This Dealership
will exceed all expectations - Vicki Jensen
Everyone at this dealership has been so nice and helpful...from sales to financing to parts to service. A first class business...the customer service is exceptional.Patrick in service has been amazing!
Service and Purchase of a new vehicle. - ChevyBuyer
They made us, (my wife and me), feel like long time friends. Their Service Department staff were great when we brought in our old vehicle for repairs, getting us in on the 4th of July weekend. That's why we decided to look at new vehicles there and were lucky enough to meet Mike and Kelli. Congrats to Brandl for their excellent selection of personnel. We love the new Equinox.
Excellent Deal - daveharris
Working with Corey Nehk was a pleasure. He described the workings of our new Envision completely. Our sale was easy and the 2nd that we have made with him and Diamond Buick over the last 2 years. They are great service people as well. I would go or will go back to them when I look for another car down the road. Thanks so much.
Great buying experience - New owner
Great dealer to work with a a vehicle purchase. They take the time to go over the deatails and deliver what the promise. Thanks Again.
Great Dealership - packandbadger
As always, Luther Chev Service Department individuals did a great job and because of my illness they picked up my vehicle and serviced it and then returned it to me. After a couple of hours I was feeling better I went back to the dealership and paid for the services rendered to me. Everyone at Luther Chev and GMC in Hudson, WI are Great! I truly believe not many dealerships would do this for you. Thank you so much for understanding my illness and accommodating me the way you do. Again, it's greatly appreciated.
Chevrolet Tahoe - John
John Gosewisch was great. We have purchased a few vehicles from him and will continue to do so. He seemed to really work for our benefit and still keep the dealership in mind. Went for an oil change and ended up purchasing a 2016 Chevrolet Tahoe LTZ
Great Experience - Happy Grandma
I think Mike Gaydos is the best. I have been driving 2001 vehicle for 15 yrs so I knew nothing about Vehicle technology for year 2016. Mike spent at least 1 1/2 hours showing me how everything works and he made sure i knew how to operate everything in my car before i left the lot. I Love my Chevy Malibu and will recommend family and friends to shop at Whitaker, I left knowing that if i had any problems or questions Mike and the service center would be there to help me. My experience with Steve in financing was very informative and went smooth and quick.
Slow to get looked at, but listened and nailed the issue. - umrNIC
It was a rough start for me, but turned out well. I've been having issues with my car for three months. I brought it to different mechanics and another dealership with the same issue and it wasn't fixed. I brought it to Brookdale Buick, they LISTENED to what I said the issue was, found the issue, then fixed it! The security light hasn't turned on once since I picked it up and runs so smoothly once again. It just took a while before someone looked at it, was given incorrect information on it, then the base of my steering wheel is now cracked and no one said anything about it. Picked up when I requested by a friendly man and the woman who helped me 'check out' was helpful and friendly.
2015 Chevy 1500 - Nick Lindsay
I called about a 2015 check 1500 prior lease truck they had. From the woman who answered the phone to the finance officer I couldn't be more happy. I walked in and delt with Ben and John both were more than happy to answer and all question. Even got to meet Harry Brown himself. Honest straight forward even gave me a deal on a tannou cover! When it comes time for another vehicle purchase they will be my first call.
Awesome!!! - Aschroeder
I needed a new car. The one I had was on it's way to the junkyard. I kinda knew what I was looking for, but had no real idea. But with the help of Keegan Blehm I was able to find exactly what I wanted. I had such a good experience.
Very disappointed in car purchase - baxtermac
I purchased a 2014 Yukon from Davis Motors. When I first looked at the vehicle and said I would purchase it, they promised to clean it up. I pointed put where it needed to be detailed and they assured me it would be done. Because the carpets were covered with white paper when I did pick it up and I failed to look it over carefully, this is partially my fault. I would have walked away from this deal had I looked closer. I am used to dealing with Mills GM in Baxter, MN and used vehicles are spotless and anything promised is done. Not so with Davis. Nothing had been done except it looks like it was run through a car wash before delivery. The carpets were awful. When photos were sent to the salesman and the owner, they made no reply. No detail work had been done. Be very careful because they will promise anything and do nothing as far as I can see. I will never deal here again.
Misrepresented the condition of a used vehicle. - GrandSlambert
I purchased a used truck from them that was advertised as in "Excellent" condition. Since purchasing the truck in November I have spent $1,300 repairing leaks in the oil, coolant, and power steering systems. I had to entirely replace the high pressure lines that had obviously been leaking while on the lot. Now I have a $1,400 estimate to fix the air conditioning - a system I was told by the salesman was working even though it's obvious the system was leaking when they sold it to me.
I have contacted the dealer with no resolution. BUYER BEWARE! DO NOT purchase a used vehicle from this dealership unless they provide a warranty. I was not provided one and not given any option to buy an extended warranty. They knew this truck was in poor condition and lied about it to get it off the lot.
Excellent dealership! - Thoroughly pleased customer
This a business of integrity. The employees are warm and welcoming. You will be well taken care of at Valley Buick GMC! This where I will come to buy and service my car for years to come.
Charged my credit card and refused refund. Craig was... - sg305
Charged my credit card and refused refund.
Craig was very hard to deal with.
Dealership finally agreed to refund charge.
However, experience was very poor.
Incompetent and awful customer service!! Last year they... - cncbill
Incompetent and awful customer service!! Last year they installed my Summer tires & wheels. Like many Summer tires the rear wheels are wider than the front. They installed them wrong! Big wide tires sticking past the fenders in front and skinny recessed tires in the rear. So simple, so obvious and so inexcusable! Duh!!
Another time I brought in a car and less than 1 month after having an entirely new front end installed (all new control arms, ball joints, CV joints....everything) they told me I needed new ball joints. Sorry, I don't think so!
OK, after those 2 experiences I should know better but today out of convenience I trusted them to replace my tires. In doing so they broke the internal tire pressure sensor and asked if I'd like to buy another one for $150. I insisted that sensor worked before they touched the wheel and was now literally broken into pieces! What am I to conclude? They insisted it was broken before and "was rolling around inside the tire". When I asked them to show me the sensor there were no wear marks to support it having tumbled around inside the tire ever (think rock tumbler). Essentially, they said I'm a liar yet all the facts (including their demonstrated inability to even install wheels properly) indicated fault is with them. Unbelievably bad customer service! Avoid, avoid, avoid!!!