How you Responded - Tamjan78
Just a short note to express our appreciation for how you responded and addressed our vehicle delivery experience. As I noted, we cannot changed what happened, it's more important to us how you respond (kairos moment) going forward, which you and your Team did respond.... meeting/exceeding our expectations. Thank you.
How you and your Team responded amplified your commitment to your customers efficacious experience and their overall complete satisfaction.
Again, thank you Mike.
Jeff & Tami
Excellent job - Lc500
Changing of tires greatly reduced road noise and i appreciate lexus and dealer changing tires .lexus service is one of reasons i 've purchased eight lexus vehicles