Great Buying Experience! - NissanTitanFan
This is the 3rd new vehicle we've purchased from Miller and have had nothing but exceptional experiences. Kevin, our salesman, was great and very helpful. Will definitely return to Miller when we look to get another vehicle.
Couldn't be better! - Lissy16
My experience with Holt motors was absolutely perfect. I had the pleasure of working with Sarah and Tracy and they were both very personable, genuine, and professional. Purchasing vehicle from them went so smoothly. I was more than pleased with the service I received from them. Drove 2 hours to go to them and would do it again in a heartbeat!
Best Experience - SilverFord
Every person at NCF treated me as is I were the owner of the company. Smiles, handshakes and pleasant greetings on every visit. I was able to ask questions about the buying process without feeling, well, stupid.
Normally, I would remove the dealership badge off of my tailgate, but I will wear it proudly, as a "thank you" to their service.
My Experience - Brittany Feller
I was long over due for a new vehicle, but I didnt want to trade in my car that I've loved for 8 plus years for just anything. Alec, the sales representative that worked with me, helped me find the car that worked best for me and fit my interests (as picky as I am with cars). The thing I appreciated most about the whole experience was that no one was pushy or made me feel pressured to make a decision. Everyone was genuine and personable. My family and I have also never been Ford people. We've had nothing but Chevy vehicles, so this was very new to us. I am in love with my Ford Fusion and would recommend this place to others.
Top Reviewed Specialists At This Dealership
This place is the best! - Ramirez, Alfonso 59
My husband and I recently tried to lease a new vehicle at Morrie's Minnetonka Ford. Due to a slight credit issue, it was not possible. These people worked their butt off to get us into a vehicle, and at the end of the day, we drove away in a 2016 Ford Focus that had only been driven a few thousand miles. It was a purchase rather than lease, was nearly brand new (heck, it still smelled new), was maxed out with all the best options, and was less expensive than the new lease option. We also got a pretty awesome interest rate to boot! Throughout the process, from the moment we entered the building, until the time we drove away in our almost new car, each and every person there was super pleasant, kind, helpful and enthusiastic. They kept telling us to be patient, and don't give up, that they would be able to help us. I will highly recommend Morrie's Minnetonka Ford to people from now on. This dealership is awesome!
Helpful - The Dahls
We were a bit anxious about buying a vehicle since it has been awhile since our last purchase. Working with Tom Holmquist made the experience very easy and pleasurable. Thanks Tom!
I have found my dealer - MOPAR driver
Well worth a 2 hour drive each way to go to Owatonna Chrysler. I have been looking for a dealer in our area for over a year. I am a loyal customer. I always leave with a smile on my face. Would not think of going to another dealer in the Iowa, South Dakota, or Minnesota area. The friendliest and most knowledgeable staff I have found.
transaction on new escape titanium - escape titanium
transaction on new escape titanium was handled very well in every way. 100% satisfied in every detail and would highly recommend mills ford as this was not our first experience at this dealership.very satisfied.
Fresh start - Tommie2
I really appreciate the business and friendliness from selling me a car nice price and options to taking care of my needs during service as well
Poor service, Will not work with customers. - Frustrated
I went to view a F-150. I have a mechanical background and wanted to inspect the vehicle myself. I thanked them for the report they provided me but asked that I inspect the ballpoints with the mechanics. At this request I continually received pushback from the sales rep. After persisting that I would not buy a vehicle without inspecting it, they accommodated my request. Through the inspection the sales rep continually questioned my need to inspect the vehicle. Their report in the battery was that it was in good condition but did not hold a charge. This clearly indicates the need of a battery needing to be replaced but they would not do this. The vehicle was in good condition besides the battery and I wanted to purchase the vehicle. I was going to put down $6k on the vehicle, have all the finances arranged before leaving and come pick up the vehicle a few days later with a friend. Financing was approved and I thought I had bought a truck. This dealership however informed me that unless I picked up the vehicle the next day they would sell it to the next interested customer even though I would have money down on the vehicle and had an agreed upon purchase agreement. The problem with this is, to get the $6 I was going to sell my current vehicle that night to an arranged buyer. If they sold the vehicle from underneath me, I would be left without a vehicle. After much arguing back and forth I ended up standing up and walking out. Their comment was, "you have to work with us". Nowhere in this exchange did I feel the company was working with me. Very disappointed the dealership was not willing to accommodate my purchase agreement and plans to pick up the vehicle. Customer service was not customer focused. Their vehicle inspection passed obvious deficiencies as acceptable.
Great spot to buy a new vehicle - Smoothcat
Great sales personnel. Everything went exceptional in every aspect. Great dealership and it's very clean and neat everywhere possible. Everyone was very willing to help answer any questions I had
Need a loaner - Dalelip62
Ford should give loaner cars to their customers, especially when you are loyal to them, and it's a Ford issue, having to use your spouses vehicle should be out of the question, being loyal may end here after this one, business will go elsewhere, this is a major issue as hoping my spouse does not need her car as I will be using it because of some tight xxx decisions on Ford dealership, I would not take a day off of work for Fords issue, good by after this lease, I will go elsewhete
Wonderful Experience! - John
I highly recommend White Bear Lincoln, Chris Andersen and Tom Taube were great to work with in our quest for a new car. The deal was fantastic, and transaction went smooth and quick.
Times have changed - groveman48
When I purchased my 2013 Focus everything was fantastic! We were totally satisfied with the buying process. However, I would no longer deal with Inver Grove Ford. First, when I was shopping for an 2016 Explorer, they tried playing pricing games- the salesperson even straight up lied to me! I got a great deal on the truck I wanted at Superior Ford. Then we were having trouble with the Focus power windows not working intermittently. Since the car was still under warranty, they couldn't find anything wrong. One month after warranty expires the windows won't work at all. Service department told me "Too Bad", we won't honor it as a warranty claim. This is why I just purchased a 2017 Honda😡
Takes Advantage of Senior Citizens - hkbq342
DISGUSTING! Taking advantage of an elderly man by bullying him into a car he clearly cannot afford is just sickening! Steve – your business manager – has no business being in your business! That man is as crooked as your business is. Telling my uncle he doesn’t need to pay for insurance on a financed car just to make him think he can afford it! Swearing and cursing at my relatives charged with my uncle’s care – where does Link Ford find their employees? Why does Link Ford employ people like their business manager Steve? You say you are dedicated to your customers and your community – that is laughable – you only care about the money you are making off every person that walks in your door. You couldn’t care less about your customers – it’s all about how much money you are going to put in your pocket. Your business manager Steve was well aware that my uncle cannot afford a car – he is elderly and doesn’t think straight much anymore, but Steve was right there needling the last dime out a senior citizen’s pocket and telling him what a “great deal” he was giving him. Tell me Steve, is your “great deal” going put food on his table or pay for his heat and electricity? Is your “great deal” going to pay for car insurance – oh wait – you said he doesn’t need insurance! I doubt Steve or Link Ford for that matter will lose any sleep over this but my uncle sure will - he will be sleeping in the “great deal” you bullied him into because he won’t be able to pay for his home. Anyone contemplating buying a car from this dealership should run…..run as fast as you can - their “Solution Experts” are nothing more than xxxxx in a suit. They don’t care about you or your community.
Lazy sales dept - Archeryman79
I looked into buying a 3 year old pickup. They wouldn't budge on their price. I agreed to pay it. I needed it shipped, they wouldn't chip in on that either. I was going to put new tires on. Nope no deal their either. I told them I would seal the deal if they would just throw something in....and make me feel like I'm getting a deal! Nope, no call back. In my opinion Jeff the sales manager would be packing his bags. You shouldn't be passing up $44000. I think Jeff may be a bit arrogant. But thanks anyway, now I'm the proud owner of a 2017 Ford Lariat F350 6.7L crew cab with zero miles. Hope they can sell that used one to someone else.
Sales And Leasing Specialist
Holt Motors Ford of Cokato
Sales Manager/Director of Training
Eau Claire Ford Lincoln and Quick Lane