On top of their game. - Heyjl
We're from Twin Cities. We looked at a car at a dealership 5 minutes from our house- then - drove an hour to look at a car we saw online only because they had such a high rating as a dealership.
Sarah was every bit of what we needed as a sales person. She did a little extra research on the car we were interested in so when we got their we could review it. Holt Motors is a great experience. Worth the drive for us today.
Oil Change / Service - Jake
My vehicle was brought in for a Oil Change / Service and it was done on time and also was nicely greeted and a explanation on what was done was covered and I was escorted out to my vehicle.
I have found my dealer - MOPAR driver
Well worth a 2 hour drive each way to go to Owatonna Chrysler. I have been looking for a dealer in our area for over a year. I am a loyal customer. I always leave with a smile on my face. Would not think of going to another dealer in the Iowa, South Dakota, or Minnesota area. The friendliest and most knowledgeable staff I have found.
Excellent professional small town dealership - Dave and Deb
We visited other dealerships in the area and found Deml Ford to be the most sincere, honest and professional dealer of them all. We will be back for future purchases and service. We have already recommended Deml to several people we know.
Nate and Gregg were great!! - ChanhassenGuy
We had a great experience with Nate Bash and Gregg Wilwert at Bloomington Lincoln. We've talked with Nate a few times and he has always been very attentive to our needs and very responsive over email. Gregg was great at walking though leasing options and in getting us the best deal possible on a new Navigator. This is a top notch dealership and Nate and Gregg were among the best sales people we've dealt with. Would definitely recommend!
Horrible experience - Mario
I went in the dealership I was in there for about 5 five minutes until finally someone asked if I had been helped. Chris Anderson was my sales representative. I went to look at a 07 chevy tahoe I test drove it it drove great.I decided to buy it from them.the same night I bought it from them I filled the fuel tank a day later the vehicle was leaking gas very bad took it to a chevy dealer and turns out the gas tank and fuel pump was leaking fuel I called my sales representative to explain him the situation he said well it wasn't leaking in our parking lot. I told him if they could repair it at no cost since I bought it from them and his answer was yeah but we are not going to cover any repairs or parts basically I have to pay everything out off pocket. I will definitely not buy any more cars from them
Ripped off - Mankato Ford ripped me off
We purchased a used vehicle that they stated was in "excellent condition" (3) days later the transmission went out. I contacted them they refused help
lied to me twice while trying to purchase - carbuyerwis
Went to dealer to test drive. Very friendly. Test drove vehicle that was defective. Touch screen was frozen, they said button was stuck. Online said only fix was to pull battery cable. So they did that and lied to me. Next tried to buy car instead of suv. They had right car, wrong color. Offered to find right car for right price. After two weeks of waiting offered car at over far over market price. 2 cars in area again wrong color but exactly the same were priced at 16900. Offered car for 18300. FunNY thing is next day car was sold. Obviously had another buyer lined up for car they went to auction to get for us and was playing me off of the price they negotiated with second buyer. asked me to put down an extra 500 down to make the loan work. Why ? Because the bank wouldn't loan that much for that over priced car ! I figured that out after calling the bank. So to sum up. Very shady treatment of customer. Was very happy and excited to find a dealer who would get us what we wanted, for a fair price. But ended up doing neither one. Bought another car from a different dealer the next day. With zero down cheaper and a newer and more optioned lower milage car. Glad I kept shopping around.
My experience with Ellsworth Ford, and Larry Anderson... - derricks
My experience with Ellsworth Ford, and Larry Anderson (President) was one of the worst experiences I've had in dealing with auto service. I had brought my Lincoln LS (with under 100,000 miles) in for a routine service: an oil change, diagnostics on the cruise control, and diagnostics on the shift solenoid (would sometimes not shift from 3rd to 4th gear). These were, or so I thought, fairly safe and simple tasks. I drove my vehicle in to Ellsworth Ford and dropped them off the keys. I returned an hour later, and was informed that they were still working on the vehicle. As I sat in the lobby waiting area, I could hear what sounded like a very rough running tractor turning over and not starting. When I asked what the loud noise was, the attendant informed me that it was my vehicle and it wasn't starting. I immediately told them to stop whatever they were doing, and before they did anything further they were to ask my permission. Shortly thereafter, the manager on duty (Larry Anderson) came out and asked me what my problem was. I informed him that when I wanted to know exactly what happened to my vehicle, why it's no longer running, and what was going on. He then informed me that they were trying to diagnose the problem as to why it wasn't running. He did not understand the fact that I had not brought it in for engine issues, and that I had driven it in with absolutely no engine or mechanical issues. Larry then informed me that I had two options, I could either: Pay them to diagnose/repair the engine Have them push it out of the shop and have it towed away at my expense I then informed him that neither of those options worked for me, and that I expected him to work with me to resolve this issue. His response included calling me stupid, and kicking me out of his dealership. I then phoned the police, and informed them of the incident. They came, and spoke to Larry (who had my vehicle in his shop still) and ended up pushing the vehicle out of the shop. No citations were given due to the civil nature of the complaint. I then had to pay a flatbed towtruck to come and tow my vehicle to a local mechanic in Ellsworth. A few days later, I was given the diagnosis that the engine was no longer good. I then had to pay for another tow back to my house (30 miles 1 way). The car has sat in my garage (not running) since. I drove my vehicle in to have a diagnosis on several minor, non-mechanical issues and end up with a ruined engine. It's very shocking to me how I can go from having a Lincoln LS with under 100k miles, that was running perfectly, and had been taken great care of, to having the engine ruined while in their care, and later have it pushed out of their shop at my expense like a piece of trash. Larry Anderson and Ellsworth Ford had made little to no effort in making this right for us. They refused to fix, pay for, or partially pay for the cost to repair the engine. Larry has been anything but helpful, respectful, or professional. My experience at Ellsworth Ford was something that I hope nobody else goes through. I would HIGHLY WARN anyone who decides to either have their vehicle serviced at Ellsworth Ford, or buy a vehicle from Ellsworth Ford simply because of how Larry Anderson had treated me, a valuable customer. My faith in Ford Dealers is not lost, however. I actually purchased another Lincoln from the Eau Claire, WI Ford Dealership and had an absolute wonderful experience. When I had informed them of my Ellsworth Ford/Larry Anderson experience, they were appalled. I would highly recommend anyone to be VERY cautious of Ellsworth Ford, go somewhere else that is BBB accredited, has positive reviews, and values their customers. Ellsworth Ford and Larry Anderson certainly do not. Good luck.
Issues with serviceb - Ron_hanson
Tried to charge me for warranty work. After I pointed out under warranty they acted mad. They did fix issue. Wonder if I would have paid how many others pay when they don't know when warranty is up
All of the employees we encountered at Waconia Ford were... - jschoe5
All of the employees we encountered at Waconia Ford were very friendly and there was no pressure to purchase a car. We had completed our online research and Waconia was our first dealership to visit 'in the field'. We didn't plan on buying a car that day but we found the perfect car for us at a fair price. In addition, the service was amazing and David and I felt this was the place we needed to do business. Would highly reccommend.
Thanks Waconia Ford!
David Anderson & Jessica Schoenfelder
sales and leasing specialist
Holt Motors Ford of Cokato
Sales and Leasing Specialist