Smooth and pleasant - beaugeste
Nina was great. She had the car I was looking at prepped and ready for a test drive. She answered my questions directly and and helpfully. There was a misunderstanding over a warranty issue but she handled it smoothly and professionally. I would definitely deal with her again.
Smooth and enjoyable - David Souza
We had been to another Nissan dealership, but they didn't have a Titan Pro4X. When we got to the Eden Prairie dealership we were very happy with the knowledge and willingness to listen, not just drive for the sale. Very happy with the process.
Great dealership. No pressure. helpful and friendly staff. - kolstad69
Went in for an oil change and decided to check out turning in current leased sentra for a newer model if payments were the same.. worked with Tony, he was great, friendly and professional and was able to get us in a 17 model...love it
Great Service - mirloblanco
I enjoy working with this service crew. My needs are few; mostly questions about the Bluetooth or radio, but I needed a recall item taken care of and they were great. They even shuttled me to a restaurant nearby so I could kill an hour as they fixed my car issue. We also get to chat about other things. They are interesting people and it's always a pleasure to go there. I also saw my salesperson, Scott Brown, who made sure I'd been taken care of. I recommend this dealership every chance I get.
Jayne is the best! - Maria Schoeller
I came in to exchange a vehicle I bought previously and was lucky enough to get Jayne as my dealer. She was by far the best car dealer I have ever worked with. I felt able to ask any and all questions that popped in my mind. Jayne is patient, full of knowledge, and extremely thorough . She wasn't rushed and I truly felt that she was there to help me make the best decision - not just make a sale. I trust her completely!
Because of Jayne I got a car that is PERFECT for me instead of a car that I am just ok with.
I would recommend anyone to buy a car from Jayne. She makes what could be a stressful experience fun and easy. I've been telling everybody I know to buy a Subaru from Jayne!
Working with Adam Bazille is always a pleasure - Rory
I've purchased several vehicles from Kline Nissan. Recently I purchased a 2017 rogue SL premium. Let me start by saying this car is AMAZING. I know am the proud owner of TWO amazing nissans. My 2010 Nissan Altima is pushing 180,000 miles and still drives the way it did the day I bought it. I was so happy with the Altima I decided to give the rogue a try. It has exceeded my expectation.
Working with Adam Bazille at Kline Nissan made the process so easy. Paper work was done ahead of time and I was in and out of the dealership quickly. He ran through all of the new bells and whistles and had me feeling confident about all of the new technology. I live in Wisconsin but continue to drive several hundred miles to Kline Nissan to purchase my vehicles from Adam. Anyone who is in the market for an honest, trustworthy sales person should definitely stop in and see him
Excellent! - Hb
All of the staff was amazing, they listen to wants and needs and deliver a great experience and great price! Would highly recommend to anyone in the market for a new or new to you Nissan!!
Helpful - Anaadler
Convenient, fast, and nice! Highly recommended! Mankato Motors were very welcoming and patient with me to help me out. Thank you all so very much :) !
Awful and negligent service - Dissatisfied Nissan owner
Was in a minor accident in my 2007 Murano. Had been taking it to Walser for years for service. Took car there for an alignment, described accident to service rep and asked them to assess the damage and do the alignment repair as necessary. Was told I needed an additional $1200 worth of work but that my vehicle was safe to drive. After the repair, which I paid $500 for, vehicle still did not drive well. Took it to another shop for a second opinion and found that the rear subframe was completely rusted out and broken and that vehicle could not be driven. Walser attached the new alignment part to a completely destroyed subframe and failed to mention any of this to me. When I went back to Walser asking why none of this was mentioned to me, they stated none of the rust damage was there 9 days prior when I went in for the repair. They stated they were just doing what I asked them to do and they were not responsible for identifying the other damage. They refused to give me a refund or admit any fault even though they attached the new part directly to the rusted out broken frame. Complete garbage. I will never shop at a Walser or purchase a Nissan again.