Dodge Grand Caravan - Kaykay71
I'm thankful for Shawn Ledet & Kirk Blanchard at Southland Dodge for helping us with a new vehicle. I am so glad they were able to find what we needed and the price we were looking to spend. I would definitely recommend going see these guys if you are in the market of a new or used vehicle.
Brushed off - Unhappy customer
I inquired about a truck that was AutoTrader for one price and then was quoted a higher price by the internet sales rep. When I tried to negotiate the internet price (asking twice if that was the best price), I received a blunt email from the rep that simply said "That's shere the robber meets the road." My translatio of that message, "Take a hike if you don't like the price." Ever heard of customer service?
Dealership refused to repair damage from shipping - indy
Part of our deal was to ship the vehicle I purchased to Indiana. Upon arrival the vehicle was damaged. The dealership has refused to pay for the damages. They offered only 50%. Why should I pay half of the damages??? At no time has the dealership management called or communicated with me or apologized for the damage or my inconvenience. All communication has been done through my salesperson, Gail, who is great by the way! I hope she switches to a good dealership and SOON!!!
Do not do business with the dealership!! The Sales Manager Chase and GM Chad will try to rip you off, as they did me!!!
Unique and Positive - connie
I am buying my car on my own and have experienced many dealerships. This is the ONLY one that me feel not pressured, unique. That I was there to buy a car with an incredible experience, not a fake stressful memory. It was comfortable from the beginning speaking with Ms. Tamara to dealing with sales.
I would highly recommend requesting Wade in sales! He has gone above and beyond!! To say the least.
My husband and I were impressed and grateful.
Number one - Nan
Not just a great buying experience. Whenever I have brought my jeep in, for service or even a recall. Everyone I have dealt with, true professionals and putting customer first. Work done in a reasonable amount of time. Thank you More and everyone else.
No Mess, No Fuss, Just Pure Impact - Richie Rich
No Mess, No Fuss, Just Pure Impact! I'm the type of person that dreads going to a dealership. I visited a few within the last year looking for the right Jeep Wrangler Unlimited that I had been wanting for over 30 years. I didn't feel like driving out to New Orleans East but I am glad I did.
Cassey greeted me upon arrival and didn't bug me like the normal salesperson typically does. Cassey was professional and let me be, offering assistance only when I wanted it. Cassey came from another dealership and Premier is lucky to have him. Cassey worked with me for quite some time. Eventually I met and talked with John, the manager, who also provided a professional experience.
I had a trade in and felt I was given the max amount that a dealership could offer. Yeah, of course you could make more if you sold your car yourself, but why do that when they can give you a good offer and you are done.
Walked away with my Willys Jeep Wrangler at a great price. Do yourself a favor and go see these two.