Out of State Specialty Mustang Purchase - NJP
My experience was excellent, Shawn Howe my sales rep was forthright, friendly, and responsive to all my queries and questions (and I had a lot).
Awesome service - cc
Everyone at this dealership are professional, helpful, caring and understanding. They work around your schedule. They go above and beyond.
I would also like to address the sales department. The sales department staff are very helpful and patient. I have purchased 3 cars from this dealership. Looking at our 4th car purchase.
Great service - Mike
Thanks Marco for your help on getting everything done so fast. I walked in and gave me the deal I was looking for. I will removed this dealership to everybody
Great customer service - Uli
Bob Arturo is an excellent sales person who helped us build our custom Lincoln Navigator. Osman is great with showing us the features on the new vehicle when we picked it up. Overall great experience with the dealership and its staff
Fixed my flats!! - SaraMc
I ended up with two flat tires today. Not only did I get a fairly quick tow from AAA, but they took my car directly to Performance Ford for me. I had purchased my Ford Edge at that dealership and had a tire warranty through them. Performance not only had my tires in stock, but were able to get them installed (with no prior appointment) within about two hours. Great waiting room , friendly and quick service. This could have been a really rough day, but Performance ended up making my day! Thank you Nick and the Performance Ford service team!
Ford Edge - Scarlet
Everyone at Dana Ford Lincoln was terrific! Michael Passaro was very professional and concerned that all our questions were answered. Jonathan Taylor, sales consultant, was extremely personable, helpful, professional, and took time to answer all of our questions. We spent 4 1/2 hours with Jonathan and he never made us feel that he was rushing us....what a delight and asset to Dana Ford Lincoln. We were thrilled to have him as our sales consultant. We later went to Robert Imburgia and John Daly who were also very professional and helpful. They all made our transaction very pleasant. It was a pleasure to work with such professional people who always had a smile on their faces.
Outstanding Purchase Experience - Karl Shifflett
Had an outstanding, hassle and stress-free purchase experience. Very happy with the vehicle and friendly dealership.
See Adam R. and Steve C.
Great Experience - Michael W
Family has dealt with Mike Meyer and Mark Paladino since we moved to connected and has set us up with two great 2016 Ford vehicles which has the best bang for it's buck. Got exactly what I needed in a car.
GREAT Experience - ChrisNJ
I purchased a 2017 Lincoln MKC from Prestige yesterday and It was the best car buying experience that I have had to date. This was our families 6th Lincoln, but we also own Mercedes, Buick's, & Chevrolet. Despite the fact that this was our first experience at Prestige, we were treated like family.
The buying process was simple and they did not play games. We dealt directly with Dwight Blackwood and he was honest, friendly, and forthright. We also worked with Rich Nudelman and he was a true professional and a great guy as well.
I have had good experiences with car dealers and bad ones.
Prestige Lincoln is great and I am a tough critic. Great experience.
Liz is terrific! - HeatherT
Liz does not disappoint! She will always go above and beyond for her customer. I love working with Liz and know I am always in good hands. She is terrific with guiding you to make the right decision when choosing a vehicle. She's honest, knowledgeable and trustworthy.
Gregory had all of my paperwork ready and was very helpful in answering my finance questions. It was a swift process, which was great.
Considerate and Understanding - Kobebaxter1014
From Michael our salesman, Chris in finance, the general manager and the gentleman that put on my license plates , all the staff were very pleasant. Finally felt like I made a deal where I could be confident in trusting this team.
Traveled an hour to lease from Irwin - they are the BEST! - micmitc
Today I picked up my new 2017 MKX from Irwin Lincoln. This is the second vehicle I leased from Irwin. My salesman was Wayne Calabretta. Wayne is extremely knowledgeable and passionate about the Lincoln brand. My lease was up in a few months so I met with Wayne at the end of February to discuss my lease end options. I was interested in a very specific MKX and Wayne suggested that I custom order my car and by the time it comes in I would be eligible for the pull-ahead program (where Lincoln covers your remaining payments). We built the car together to my exact specifications. Wayne proactively provided updates throughout the order process.
Chuck the Finance Manager is great. He had my paperwork all ready to go and I was in and out very quickly. He is extremely personable and gets to know you and even remembered many details from when we originally met three years ago.
At Irwin there is no price haggling or game playing. Wayne gave me a great deal, he helped me customize the exact car I wanted and even got me out of my existing lease early. I live an hour away from Irwin, and have two dealerships that are much closer, but I go back to Irwin due to the relationship and great service that Wayne and the entire team at Irwin provides.
I highly recommend that if you’re shopping for a Lincoln, you stop in or call Irwin and ask for Wayne!
Good experience - Maureen
We recently leased a Subaru Forester from Hassett. Our salesperson, Al Omar, was extremely
easy to work with. We've never leased a car before, and this was an incredibly easy process.
Best Experience EVER!!! - christine cullen
I previously leased a car from Freehold Ford and for the next two years was so sorry I did so. So when I went into George Wall Ford I was prepared for the same miserable experience but boy was I surprised.
Izzy was my salesman and was he ever amazing. He listened to me and even suggested that I take the car overnight to see how I like driving it as I was going from an Escape to a Fusion...that was the selling
point. The best was Izzy came in on his day off to see how I liked the car and help me purchase it. I told him I would come back when he was here but he wouldn't hear of it. I'm so glad because I love my Fusion. I wish all salespeople were like Izzy. I recommend him to everyone... Thanks again Izzy & George Wall you surpassed all my expectations!!!!!
Dependable and efficient service - Harriet
I brought my car in for its 15000 mile service. I was impressed with the ease of check-in, the comfortable waiting room, and the efficiency of the work. The staff is very friendly and accommodating and they stand behind their work. I have been going there for over 25 years with a series of cars.
Fantastic - E Sluder
Today, I leased my dream truck at a price that was honest and fair.. after being tortured at several dealerships- liccardi definitly made up for all of the negativity I experienced everywhere else. Brianna and Doug were beyond accommodating and never once made me feel like I was being taken advantage of. Even the internet sales rep that handled my inquiries, Peggy, came out to say hello. This place is the best!!!!!
Bought a used Lincoln for son - Carforson
This dealership is not only family owned...but they really take care of you and welcome you in. Everyone here truly wants to help you with your needs. From Wilton our salesman to Joe in the Finance Dept, they make the entire process easy and seamless. The owner of this dealership is top notch. This dealership makes you feel good owning a Lincoln from them. I've leased cars from other dealerships for over 30 years...never had service like this. Exceptional. A+ rating by me.
I truly thank them for everything and absolutely plan on staying with them for all our vehicle needs.
Honest. Fast. Professional. Pleasant. - Jennifer Jackson
I called with a specific amount I wanted for my trade in, specific amount I wanted to pay monthly and was very direct about what I wanted in a vehicle. Not only was Jeremy honest and pleasantly so... he put us in an amazing car, for an awesome price and everything fit my needs. They listen here and are honest and professional. My Volkswagon CC is such a great car, low miles... and fast. Not only would I return, I'd send anyone here. Very trustworthy place.
JJ Petrillo is the best! - Joe311
JJ Petrillo was a pleasure to work with. He was friendly, knowledgeable and a straight shooter. I thoroughly enjoyed my experience with JJ and All American Ford and recommend them highly.
Review of my experience - Rory
I just bought a Ford Edge Saturday.The thing is I didn't go to Healy's to buy a car.I had just gotten service done on my car and was looking at some trucks as I was going to pick up my car.When Chris came over to see if there was anything he could do.One thing led to another and next thing I know I am buying a brand new Ford Edge.I believe Chris was the major factor in my decision to buy.No high pressure (most people hate that)Just the facts and a good deal.After I bought the vehicle Steven sat with me for about half an hour going over the vehicle with me.This is the first time I have ever bought a car and had someone take the time to go over all the bells and whistles with me. (including 3 I bought from Healey Bros).I enjoyed that experience very much
Excellent - Lairenb23
Orlando and Frankie I did an excellent job at getting me into the car I wanted at the price I wanted!!! They were terrific and a pleasure to deal with.
Came for diesel truck repair /service - Russell Maass
I own a 2007 Ford F350 Lariat crew cad dually with a Power Stroke diesel. They replaced a unison ring in the geometrical turbo charger. In doing the repair the cracked the plastic hood cowl but after I notified them they ordered a new cowl. I worked in the automotive field for 15 years and I know things do break sometimes, especially the way engineering has to cramp everything under the hood these days with all the new technology. They also replaced a fuel injector for me, I just do have time to do the bigger jobs on all my vehicles anymore. They have excellent diesel technicians at Riverhead Ford, I trusted no technicians but myself usually and they techs here are competent. They diagnosed and repaired two issues twice and there service writter actually took time to listen to me. A+
John Miola - Randy Scheff Gordon
My experience with Bright Bay Lincoln was fantastic.....Mr. Miola was very patient, informative, well-spoken, enthusiastic, and honest. This has NOT been my experience at many other dealerships. I drove home in a new MKC, exactly what I wanted.. Once I decided on the car, Mr. Miola spent time with me pointing out and instructing me on the various internal workings of the car.......He was extremely well informed.
In addition, the gentleman who took care of my financial information, Benny Dangelo, who I understand is the finance manager, was wonderful. He explained each and every document that I signed, for which I was deeply appreciative, never rushing me, and repeating an explanation, when necessary. (This is also an experience that has not been the norm in prior dealerships..)
I would highly recommend Bright Bay. I am so impressed.
Great experience - Jk129
Vincent was great to work with, made the whole experience great and everything was simple and very well explained. I would definitely recommend this dealership
Thank you Chad!! - BarbaraK.
Chad found the perfect car at the best price for me! Working with him was a pleasure Chad took the time to answer all of my questions thoroughly and patiently. I leased a fabulous car that I know I am going to love driving. Also working with Kevin in finance was quick and pressure free. Just an all around wonderful experience. I highly recommend Chad and Kevin!
Damage vehicle then try to screw you out of fixing it. - watchout
Avoid this dealer. They damaged my vehicle then tried to tell me the damage was normal wear & tear. Ford customer service was also completely useless. Last Ford product my family will ever buy!! Luckily another dealer informed me on the proper procedure that this dealer don't follow. When I presented them with info & small claims court, they agreed to replace the damaged part.. I even went directly to the owner and he didn't care either.
'Woody your the best" - King
I have been coming here since I purchased my Lincoln from Town Lincoln for all of my car needs and will continue to do so. Planning to purchase another car in a few years. Great service center. While waiting for parts the rental service system is great. Multipoint Inspection are great as well.
Retaliation for a honest survey - Retaliation
Be very aware of this service center!!!! After servicing your vehicle they will tell you to expect a survey email. They will also ask you to rate them excellent on the survey. But what if the service wasn't excellent?
My service experience was horrible. The facility was infested with flies, the service man forgot to provide me with all of the services I paid for, and I was over charged for labor time. Far from an excellent experience. Upon complaining, the service receptionist Chris gave me a complimentary service voucher. Because i didnt know that this service voucher was a bribe to get me to lie on my survey, i answered my survey honestly. Upon returning to the Smithtown service center to use my "voucher", i was first handled rudely, then given an appointment, then called 30 minutes later to be told by Chris "my manager told me to call you to tell you that because of your survey answers, we will not be servicing your car anymore" (retaliation).
Luckily for me they didn't service my car and purposely damage it. So a word of advice, lie on your survey or else you too may face retaliation. Let's see how the corporate office handles this situation.
Mike Hannah is the best - 1
Michael Hannah was awesome help get into a car with no money down nick Freddy and John are the best but mike went beyond his duty to make my shopping experience so easy go see mike at ciry world ford
Ditschman/Flemington Ford Lincoln
Sales and Leasing Consultant
Malouf Ford Lincoln
Sales & Leasing Consultant