Excellent Organization - Nick's New Wheels
Professional, courteous and non-abrasive individuals throughout the entire sales organization. Like dealing with family. Would highly recommend to anyone looking to purchase a new or used car.
Service - Npastore
Everyone helpful l friendly has your best imtrest reccommend to all my family and friends and they do all go I feel like I'm treated fair
service maintenence - gold
your rating system program is really bad. this is the 5th time I am trying to enter this and it will be the last time for this visit
HIGHLY recommended!!! OUTSTANDING customer service! - Bill & Linda
We have dealt with Vinny Castaldo for 15 years now. He ALWAYS puts us in the perfect vehicle for us. Works very closely with his customers and goes out of his way to assist in any way necessary to attain your needs. He is extremely dedicated to his job and is, and always has been, a truly dedicated asset to Schultz Ford. We wouldn't go anywhere else for our vehicles! Please ask for him when you go there, you won't be sorry. He WILL get you into the vehicle you want!! Very professional.
Performance ford was great - TomP
I came to performance ford Lincoln to get my new explorer. Robb my salesman was very knowledgeable. Matt in finance was great as well. Joe the delivery coordinator went over all the new features of this new explorer model.
Would absolutely recommend this dealer! - Larissa
I had an extremely great experience. The entire were super patient with me as I had my two year old daughter in tow, even stopping to play with her and keep her happy. Matt Riccardone and a new salesman named John were very welcoming and accommodating. I never imagined having such a good experience, especially since most dealerships on Staten Island leave a lot to be desired. Matt sat down with us and was very thorough, and offered us a great deal that my husband and I were extremely happy with. We left feeling like family. I have already recommended my neighbor to Matt and will definitely continue leasing with them in the future!!!!! Good luck with the wedding Matt! From the Nurse and the Fireman
No games or gimmicks - alib312
I recently leased a new vehicle with Malouf Ford Lincoln and they could not have made the process easier or more pleasant. I owed more on my vehicle than it was worth, but was desperate to get out of the loan and into a new car. Dino, the manager, and Rob, the sales associate I worked with, were great. Dino worked out a deal in which they bought me out of my loan and got me into the new SUV with minimal out of pocket expense; in fact it was thousands less than I anticipated having to pay out! Rob is a straight shooter and you never feel like you're being taken for a financial ride. He is upfront about costs, down payments, terms, etc. and tells you exactly what to expect. The whole process from the time I walked onto the lot to the time I drove off in my new vehicle took only a few hours. They got me a rate I was happy with and worked with me not against me. I would definitely recommend taking a trip to see these guys if you're in the market for a new car! Thanks again Dino & Rob!
J.J. Petrillo - Amazing Experience - Naps120
I specifically asked for J.J. Petrillo at All American Ford in Paramus on the strong advice of family member - and I was not disappointed. We all go to the dealerships with expectations, and J.J. blew mine away by far with a great car at a greater price than expected. He treated me like his most loyal customer, and now I will be. Go to All American Ford In Paramus, see J.J. Petrillo, tell him Nappy sent you.
Great Experience! - Georgia Contois
Tim Barrett searched high and low for a 5 speed Fiesta, and kept open communication with me throughout the process. He worked through a blizzard and made sure that I was completely satisfied before sending me on my way. Tim and the staff at Colonial Ford made a big purchase absolutely painless. Thanks Tim!
Great experience - Jersey48
The minute you walk in the dealership, everyone is friendly and welcoming. Gary was very professional and yet he made you feel very comfortable . He was always pleasant and it truly was a great experience buying our car from him. If your looking for a new car, I recommend you see Gary Parker . He works very hard at pleasing his customer
Service to our mustang was excellent. - gldevaney
Having service to our mustang at Downs Ford was excellent. Right from the start making a service appointment was great The appointment was handled by Debbie. She was so helpful and friendly and we really appreciate her.
The car service was done promptly and we are very pleased with the service department.
Over the top service - Pbusta4808
Jose's customer service went beyond my expectation. He provide me with all the information pro's and con's. Which made my decision very easy. Drove away with a car thanks to the over the top service.
Excellent Dealership - Linda P
I have purchased and leased quite a few cars from Irwin over the years. I always deal with Wayne Calabretta. Wayne helps me choose the right car for me, never rushes me and knows the Lincoln product extremely well. Travis Locasio is always involved in getting me a great deal and making me feel at home. Chuck Sarkady is my finance person and gets the paperwork done in a timely manner and explains everything in detail.
Amazing Friendly Caring - Daniel Aviles
Al Omar was very courteous and friendly. He helped us get into a Subaru and we experienced some trouble with a couple of things to deal with the car. Omar stuck his neck out for us and made sure that we didn't spend not a dime more or less, none the less help us get into a car that we love so very much. From a one through ten i give him a hundred! He has made a lifetime customer!
Best Experience EVER!!! - christine cullen
I previously leased a car from Freehold Ford and for the next two years was so sorry I did so. So when I went into George Wall Ford I was prepared for the same miserable experience but boy was I surprised.
Izzy was my salesman and was he ever amazing. He listened to me and even suggested that I take the car overnight to see how I like driving it as I was going from an Escape to a Fusion...that was the selling
point. The best was Izzy came in on his day off to see how I liked the car and help me purchase it. I told him I would come back when he was here but he wouldn't hear of it. I'm so glad because I love my Fusion. I wish all salespeople were like Izzy. I recommend him to everyone... Thanks again Izzy & George Wall you surpassed all my expectations!!!!!
Dependable and efficient service - Harriet
I brought my car in for its 15000 mile service. I was impressed with the ease of check-in, the comfortable waiting room, and the efficiency of the work. The staff is very friendly and accommodating and they stand behind their work. I have been going there for over 25 years with a series of cars.
Scott was an awesome sales person - Linda
Would definitely recommend him as well the dealership. Great customer service and the attention was unparalleled.
Would definitely continue to purchase more Fords from Scott and Licardi Ford !
Very poor Salesman- Mike - AnnaK.
I bought the car in the Dealership. My experience with the seller was negative. Hi is impolite and rude-
Mike. Dealership is good, but salesman ..... Thanks Joe- general manager decided our problems.
Bought a used Lincoln for son - Carforson
This dealership is not only family owned...but they really take care of you and welcome you in. Everyone here truly wants to help you with your needs. From Wilton our salesman to Joe in the Finance Dept, they make the entire process easy and seamless. The owner of this dealership is top notch. This dealership makes you feel good owning a Lincoln from them. I've leased cars from other dealerships for over 30 years...never had service like this. Exceptional. A+ rating by me.
I truly thank them for everything and absolutely plan on staying with them for all our vehicle needs.
Honest. Fast. Professional. Pleasant. - Jennifer Jackson
I called with a specific amount I wanted for my trade in, specific amount I wanted to pay monthly and was very direct about what I wanted in a vehicle. Not only was Jeremy honest and pleasantly so... he put us in an amazing car, for an awesome price and everything fit my needs. They listen here and are honest and professional. My Volkswagon CC is such a great car, low miles... and fast. Not only would I return, I'd send anyone here. Very trustworthy place.
Bought my Ford Fusion and recommended 5 others - Rolotalando@yahoo.com
Love them makes me proud to drive a American made car victor made me feel like family since then my mom best friends and cousin went I love dealing with the people at phils
Review of my experience - Rory
I just bought a Ford Edge Saturday.The thing is I didn't go to Healy's to buy a car.I had just gotten service done on my car and was looking at some trucks as I was going to pick up my car.When Chris came over to see if there was anything he could do.One thing led to another and next thing I know I am buying a brand new Ford Edge.I believe Chris was the major factor in my decision to buy.No high pressure (most people hate that)Just the facts and a good deal.After I bought the vehicle Steven sat with me for about half an hour going over the vehicle with me.This is the first time I have ever bought a car and had someone take the time to go over all the bells and whistles with me. (including 3 I bought from Healey Bros).I enjoyed that experience very much
Best Lincoln dealership AND best service department! - Yevgeniy V
This is the best no hassle, no pressure dealership in the NYC tri state area.
I worked with the General Manager because i was referred to him by a friend, but did not assign a salesman but instead took care of my deal personally at his desk which shows that he actually cares about each and every client.
I got an amazing deal on a 2017 Lincoln MKC that i factory ordered and expecting to get it in few weeks, could not be happier with the numbers and the car is an outstanding value!
John Miola - Randy Scheff Gordon
My experience with Bright Bay Lincoln was fantastic.....Mr. Miola was very patient, informative, well-spoken, enthusiastic, and honest. This has NOT been my experience at many other dealerships. I drove home in a new MKC, exactly what I wanted.. Once I decided on the car, Mr. Miola spent time with me pointing out and instructing me on the various internal workings of the car.......He was extremely well informed.
In addition, the gentleman who took care of my financial information, Benny Dangelo, who I understand is the finance manager, was wonderful. He explained each and every document that I signed, for which I was deeply appreciative, never rushing me, and repeating an explanation, when necessary. (This is also an experience that has not been the norm in prior dealerships..)
I would highly recommend Bright Bay. I am so impressed.
I'd go back again - Me
We bought a used car for my husband and liked the salesman so much that we went back to by a new car for me
Chad Scanlon is the man - ryanmattmic
I personally hate car buying and car salesman, but Chad made it very pleasant he has a great sense of humor and is very witty..he took my sarcastic remarks and made it very productive and fruitful for both me and him..excellent excellent
Great Experience - Stacy Winter
Fred Marotti was so helpful. He really took the time to find the exact vehicle I wanted and explained everything to me. Hes like the Fairy Godfather of Car Salesmen. Thank you!
Retaliation for a honest survey - Retaliation
Be very aware of this service center!!!! After servicing your vehicle they will tell you to expect a survey email. They will also ask you to rate them excellent on the survey. But what if the service wasn't excellent?
My service experience was horrible. The facility was infested with flies, the service man forgot to provide me with all of the services I paid for, and I was over charged for labor time. Far from an excellent experience. Upon complaining, the service receptionist Chris gave me a complimentary service voucher. Because i didnt know that this service voucher was a bribe to get me to lie on my survey, i answered my survey honestly. Upon returning to the Smithtown service center to use my "voucher", i was first handled rudely, then given an appointment, then called 30 minutes later to be told by Chris "my manager told me to call you to tell you that because of your survey answers, we will not be servicing your car anymore" (retaliation).
Luckily for me they didn't service my car and purposely damage it. So a word of advice, lie on your survey or else you too may face retaliation. Let's see how the corporate office handles this situation.
'Woody your the best" - King
I have been coming here since I purchased my Lincoln from Town Lincoln for all of my car needs and will continue to do so. Planning to purchase another car in a few years. Great service center. While waiting for parts the rental service system is great. Multipoint Inspection are great as well.
Ditschman/Flemington Ford Lincoln
Sales & Leasing Consultant
Sales and Leasing Consultant
Malouf Ford Lincoln