Lincoln MKX purchase - Babe2
After test driving several mid size SUVs, I chose the Lincoln MKX -- the last Ford product owned was 25 years ago -- for a number of reasons. The dealership was a big component as well as the MKX itself. Peter Puglia, my Client Advisor was very knowledgeable, patient and helpful from start to finish. The MKX is a visually beautiful car and easy to drive, far exceeding my list of desired features. I am looking forward to the great service available to me at Ditschman/Flemington Lincoln.
excellent - CIndy and Bob
THe salesperson who helped us was friendly, courteous and knowledgeable. He provided the answers to all our quesrions without being pushy He returned our phone calls on a timely basis.
Very professional and helpful - Grape ape
My experience at Stamford ford was very pleasant and helpful Barry and Bob were very helpful and professional the time I spent was very nice five stars for the whole staff thanks Harry Lefflbine
Hassle free purchase - wright201
Warner offered a hassle free approach. He took a copy of my license and allowed my husband and I to test drive the car alone. It took less than five minutes to negotiate the price. Warner was warm, friendly, knowledgeable, and a pleasure to work with. He's definitely NOT the typical car salesman.
Osman showed us the ins and outs of the Lincoln MKX. This is my first Lincoln, so I was thrilled to have the one on one tutorial. My previous cars were a Mercedes Benz and Infiniti and they did not offer that kind of in-depth overview of the vehicle.
Thanks Warner and Osman for the pleasant experience (and the vehicle)!
Very polite and helpful - LeeP
Everyone at performance ford Lincoln was very polite and friendly right from the beginning. I was recommended by a friend to come here and I'm thankful I did. Rich helped me get the vehicle I wanted. Joe the delivery coordinator went over all of the escapes features.
Terrific guys with courtesy & professionalism . - Ace2789
Dan welcomed me when I first walked in to DANA FORD LINCOLN Dan was very polite and introduced me to Mina . And just a few simple words I spoke to Mina and explain to him what I was looking for in no time at all he was so responsive and so informative he knew exactly what I was looking for and where to find it .Mina quickly got the car out of its spot and ready for me to take a road test. I think he was just as excited as I was that I was getting to
Test drive awesome Ford escape . Mina made the test drive so much fun and made me feel at ease behind the wheel of a brand-new car . He couldn't of been any nicer . Then Mina introduce me to John Hart really nice gentleman soft spoken very polite and answered all my questions and concern's & had a pretty knowledgeable and expertise Professionalism about him . He managed to put the plates on my car and even walked me outside to help me familiarize myself with Bluetooth and the other hi tech options which I had no idea how to operate . John Hart was even nice enough to send Joe to come and get me because I had no way of picking up the new car Joe was so nice so pleasant I was happy that he came to get me just to drive me up to pick up my car he was really sweet . I couldn't be happier with my new escape and all the fellows that helped me in the process . Thanks to you guys you're all awesome . Sincerely Marie L Anderson . FYI MINA Who was a pretty good salesman deserves recognition i'm stating that because below in the questionnaire there's no option for the salesman finance man and insurance man so I have to include Mina as well .
Leasing a vehicle - Pixie907
Our salesman was so helpful. He helped us find the perfect vehicle and worked with the manager to get us a deal that suited our budget. Once we completed all the paperwork he took the time to walk us through all the features of our vehicle and help set up our phone sync
Great Experience - Michael W
Family has dealt with Mike Meyer and Mark Paladino since we moved to connected and has set us up with two great 2016 Ford vehicles which has the best bang for it's buck. Got exactly what I needed in a car.
Excellant service and sales!!! - Tracytt
I have been dealing with the Lincoln Prestige Service department for the past two years. They have always been amazing to deal with... very professional and I always was pleased with the results after my car was serviced. Peter in the service department treats us like family..whether we bring in my MKC or our Ford Escape... Peter always takes excellent care of us!
I just traded in my 2015 MKC for a new leased MKC. Gary Parker was a pleasure to deal with...from start to finish. He made everything painless, was very attentive to our choices in a new car and overall just a nice person to work with. I would highly recommend Gary and plan on dealing with him again in the future!!
Wonderful experience! - aweber78
This is my second time working with Andy... our first experience was so wonderful....we knew we had to return again for our second Ford Explorer. I am so glad we did. Our experience was once again top notch. Andy is fantastic and he is a true pleasure to work with from start to finish. I highly recommend Andy Simonetti and Ford Lincoln of Queens for your next car purchase.... the best experience ever! Thank you 😊
Service to our mustang was excellent. - gldevaney
Having service to our mustang at Downs Ford was excellent. Right from the start making a service appointment was great The appointment was handled by Debbie. She was so helpful and friendly and we really appreciate her.
The car service was done promptly and we are very pleased with the service department.
Excellent Dealership - Linda P
I have purchased and leased quite a few cars from Irwin over the years. I always deal with Wayne Calabretta. Wayne helps me choose the right car for me, never rushes me and knows the Lincoln product extremely well. Travis Locasio is always involved in getting me a great deal and making me feel at home. Chuck Sarkady is my finance person and gets the paperwork done in a timely manner and explains everything in detail.
Best Experience EVER!!! - christine cullen
I previously leased a car from Freehold Ford and for the next two years was so sorry I did so. So when I went into George Wall Ford I was prepared for the same miserable experience but boy was I surprised.
Izzy was my salesman and was he ever amazing. He listened to me and even suggested that I take the car overnight to see how I like driving it as I was going from an Escape to a Fusion...that was the selling
point. The best was Izzy came in on his day off to see how I liked the car and help me purchase it. I told him I would come back when he was here but he wouldn't hear of it. I'm so glad because I love my Fusion. I wish all salespeople were like Izzy. I recommend him to everyone... Thanks again Izzy & George Wall you surpassed all my expectations!!!!!
John Fanuzzi - A true professional! - Barbara K
I just leased a Lincoln MKZ and I cannot say enough about John Fanuzzi! He explained my options fully and helped in my decision on the model of car that would perfectly suit my needs. Because I was so undecided about color, he arranged to have a car brought to the Wantagh site for me. I fell in love with it and drove home tonight. John was meticulous in going over the options so I was more than comfortable as I pulled away from the dealership. I have dealt with Hassett service for six years and always been pleased with the care given to me and my car. I cannot more highly recommend both John Fanuzzi and Hassett of Wantagh!
Dependable and efficient service - Harriet
I brought my car in for its 15000 mile service. I was impressed with the ease of check-in, the comfortable waiting room, and the efficiency of the work. The staff is very friendly and accommodating and they stand behind their work. I have been going there for over 25 years with a series of cars.
Very poor Salesman- Mike - AnnaK.
I bought the car in the Dealership. My experience with the seller was negative. Hi is impolite and rude-
Mike. Dealership is good, but salesman ..... Thanks Joe- general manager decided our problems.
Happy with Sales and Service - trvboy
They were not high pressure. They were good to work with. I got the Escape I wanted and at the price that I could afford. Tony and Scott helped me and they did a good job. Good follow up from Scott. I had a warranty issue and they dealt with it quickly.
Bought a used Lincoln for son - Carforson
This dealership is not only family owned...but they really take care of you and welcome you in. Everyone here truly wants to help you with your needs. From Wilton our salesman to Joe in the Finance Dept, they make the entire process easy and seamless. The owner of this dealership is top notch. This dealership makes you feel good owning a Lincoln from them. I've leased cars from other dealerships for over 30 years...never had service like this. Exceptional. A+ rating by me.
I truly thank them for everything and absolutely plan on staying with them for all our vehicle needs.
Honest. Fast. Professional. Pleasant. - Jennifer Jackson
I called with a specific amount I wanted for my trade in, specific amount I wanted to pay monthly and was very direct about what I wanted in a vehicle. Not only was Jeremy honest and pleasantly so... he put us in an amazing car, for an awesome price and everything fit my needs. They listen here and are honest and professional. My Volkswagon CC is such a great car, low miles... and fast. Not only would I return, I'd send anyone here. Very trustworthy place.
Bought my Ford Fusion and recommended 5 others - Rolotalando@yahoo.com
Love them makes me proud to drive a American made car victor made me feel like family since then my mom best friends and cousin went I love dealing with the people at phils
JJ rises to the top again - Hot Dog Don
Very knowledgeable, friendly, soft spoken, welcoming, never pushed to make a decision, patiently answered all questions quickly and with surety. Great experience. Definitely an awarding experience.
Review of my experience - Rory
I just bought a Ford Edge Saturday.The thing is I didn't go to Healy's to buy a car.I had just gotten service done on my car and was looking at some trucks as I was going to pick up my car.When Chris came over to see if there was anything he could do.One thing led to another and next thing I know I am buying a brand new Ford Edge.I believe Chris was the major factor in my decision to buy.No high pressure (most people hate that)Just the facts and a good deal.After I bought the vehicle Steven sat with me for about half an hour going over the vehicle with me.This is the first time I have ever bought a car and had someone take the time to go over all the bells and whistles with me. (including 3 I bought from Healey Bros).I enjoyed that experience very much
Best Lincoln dealership AND best service department! - Yevgeniy V
This is the best no hassle, no pressure dealership in the NYC tri state area.
I worked with the General Manager because i was referred to him by a friend, but did not assign a salesman but instead took care of my deal personally at his desk which shows that he actually cares about each and every client.
I got an amazing deal on a 2017 Lincoln MKC that i factory ordered and expecting to get it in few weeks, could not be happier with the numbers and the car is an outstanding value!
John Miola - Randy Scheff Gordon
My experience with Bright Bay Lincoln was fantastic.....Mr. Miola was very patient, informative, well-spoken, enthusiastic, and honest. This has NOT been my experience at many other dealerships. I drove home in a new MKC, exactly what I wanted.. Once I decided on the car, Mr. Miola spent time with me pointing out and instructing me on the various internal workings of the car.......He was extremely well informed.
In addition, the gentleman who took care of my financial information, Benny Dangelo, who I understand is the finance manager, was wonderful. He explained each and every document that I signed, for which I was deeply appreciative, never rushing me, and repeating an explanation, when necessary. (This is also an experience that has not been the norm in prior dealerships..)
I would highly recommend Bright Bay. I am so impressed.
New Explorer Purchase - Pilot2300
This dealership was great from beginning to end. No pushy sales staff, great finance department, and top notch service center. I've been bringing my Ford truck to this dealership for many years for service so when it came time for a new purchase the place to go was a no brainer. I drive 45 minutes to get to Magarino vs the 5 minutes it takes to get to the Ford dealer nearest me because of the quality of service in all aspects I have received here. I won't purchase my Fords from anywhere else. My salesman, Frankie I, was wonderful! He didn't want to just sell me a car, he wanted to sell me the car I wanted. He spent the day trying to find a dealer with the exact car I wanted and coordinated to get it the next day for me. He worked hard to get a price and financing that worked for me And my budget. I won't go anywhere else in the future and Frankie will be my salesman no questions asked!
Pleasant experience - horsetrailertruck;maria
Vincent Visceglia (CTM) was very helpful, informative, and courteous. He was able to answer all of our questions and he had extensive product knowledge. We are scheduling a test drive this week.
No show for recall parts - cebrown2320
Told me to bring my vehicle down for a recall on my 2011 Ford Escape only to tell me that the parts were not in stock. Lost the use of my vehicle for a whole day not to mention wasting my time and gas for nothing. They did fix 1 tire that had a nail in it. Charged me $30.00 dollars for that. Should have done it for free.
'Woody your the best" - King
I have been coming here since I purchased my Lincoln from Town Lincoln for all of my car needs and will continue to do so. Planning to purchase another car in a few years. Great service center. While waiting for parts the rental service system is great. Multipoint Inspection are great as well.
Retaliation for a honest survey - Retaliation
Be very aware of this service center!!!! After servicing your vehicle they will tell you to expect a survey email. They will also ask you to rate them excellent on the survey. But what if the service wasn't excellent?
My service experience was horrible. The facility was infested with flies, the service man forgot to provide me with all of the services I paid for, and I was over charged for labor time. Far from an excellent experience. Upon complaining, the service receptionist Chris gave me a complimentary service voucher. Because i didnt know that this service voucher was a bribe to get me to lie on my survey, i answered my survey honestly. Upon returning to the Smithtown service center to use my "voucher", i was first handled rudely, then given an appointment, then called 30 minutes later to be told by Chris "my manager told me to call you to tell you that because of your survey answers, we will not be servicing your car anymore" (retaliation).
Luckily for me they didn't service my car and purposely damage it. So a word of advice, lie on your survey or else you too may face retaliation. Let's see how the corporate office handles this situation.
Ditschman/Flemington Ford Lincoln
Sales and Leasing Consultant
Malouf Ford Lincoln
Sales & Leasing Consultant