Excellent Experience and Knowledge - Mario P
I have purchased many cars over the years, first time Maserati owner. Mike Lousidis, sales consultant, was very knowledgable with the Maserati brand and made me feel comfortable from the beginning. I asked many questions and Mike took his time explaining the different models and options available. Mike Bellina, GM was also involved in our purchase working around my schedule pulling out several color combination cars for us to review. I felt both Mikes were very honest and trustworthy. The delivery was very smooth with no surprises. Highly recommending working with Mike L.
Everyone's like family!!!!! - Frank P.
Great dealership awesome people and Gianni is very honest and loyal to his customers I've been working with him for 6 years and always got what I was told all I can say is that it truly is the best dealership I've ever been to.
EDDIE!! Best in sales!!! - SK
Best sales experience of any brand of all time. There are not enough adjectives to describe how amazing Eddie is. I was literally blown away by the entire process and ultimate delivery of the car.
THE BEST! Service, Quality and Professionalism - AP1884
Just down away by the service, Jesse Strauss gave us from the moment we walked in to the dealership. Was considering the new Levante S and Jesse just made the experience so great we ordered the car on the spot after the test drive. He walked us through the customization process and with my kids was able to build a car that we were all happy with.
He kept me informed through the delivery process and was available as soon as the car arrived to help with all insurance, registration, radar etc... Such an easy process. Have heard of horror stories but Jesse and everyone at the dealership were fantastic.
Will for sure go back and get my text car from them. and have already refereed friends to Jesse.
New car sales - BobW
Chris, Lara in finance and Carl made this extravagant purchase painless and fun! The Levante is awesome as is the dealership! I couldn't ask for a better experience!
Super! Excellent team from sales to service and great coffee - robroc
Purchased used GT Sport convertible there 6 wks ago, which was a great experience but when returning for pot-hole damaged tire replacement under extra insurance policy from third party,
Wide World's handling made it truly a seamless experience. Despite my not following the procedural requirements for the policy.
These are the employees deserving special praise Marty Field, Rich Nicola and Charlie O'Conner; each from different departments, but all pitched in to make my experience uniquely pleasant - from sales to service.
Please note I am not able to add these names in this form so I am picking the default name.
Excellent Experience - PB
Last Saturday I walked into the Maserati of Westport dealership, owned by Miller Motorcars, to look at the Ghibli and take it for a test drive. I ended up spending close to 2 hours with the Sales Manager, Peter Molony, well past closing time. He was very knowledgeable, open and honest, and I didn't feel rushed. During the week Peter was responsive to my inquiries, and today I picked up my new car. I have bought a lot of cars over the years and I can truthfully say that this was the best buying experience I have had.
Inexperienced mechanics, horrible customer service - tarassuran
Purchased a new Levante from the them. Sales Chris Kang was great and professional.
The moment I had to meet with the service problems began.
Service department needs to grow a pair, step up and be responsible for mistakes that they made and part that they break.
Service lacks professionalism and customer respect.
Shane Rotolo, Assistant Service Manager, does not promptly respond to the phone calls or emails. Takes days to know if he got your email and if he will even work on your issue.
Service department has no Quality Checks. After several service quality issues they did not bother to QC a car before delivering. As a result one side windshield molding was installed properly, damaged and I had to make another trip to them to replace this part. It took them 1 month to order it. When other dealer said they can have it in 4 days.
Also, when installing a car roof rack they managed to install in backwards, ignoring obvious instructions.