Ray Catena Experience - sunny414
I was compelled to write this review because of the stark comparison between the treatment received from two different dealers on the same car, a Maserati Ghibli.
Fortunately, I was recently able to lease a 2017 Maserati from Ray Catena (RC) in Oakhurst. It's my second one. From the first minute I walked into the showroom, until making my decision and driving away a month later, RC was a pleasure to work with. My salesperson, Gary Placona, was knowledgeable, personable, and patient. He was enjoyable to work with and has earned the opportunity to compete for my business again in the future. Mike Bellina, the GM, is a gentleman who went out of his way to make sure everything went right. My service representative, Robert, was extremely patient teaching an "old dog" new technology tricks that came with my car.
In 2014 I leased a Maserati Ghilbli from Central New Jersey Maserati (CNJM). It was a big mistake.
Once CNJM received my money, they did not want to know me. Thankfully, my car was basically problem-free. However, when service was necessary, I could not get a call back. My salesperson didn't care either and never returned calls. If you're not getting a Ferrari from CNJM, you're a "nobody!" That's not a good feeling.
The Maserati Ghibli is a great car and Ray Catena Maserati is a great dealership!
My Ferrari purchase - SeattleCarGuy
Bought a car here and had a few issues but Calvin Brown took care of me and made everything right. That is all you can ask. Mistakes are made but, it's what you do after those mistakes that sets you apart. I would definitely do business again with Ferrari Maserati LI
Excellent to work with.... - PorscheGuy
Really enjoyed working with David King during the sales process. I highly recommend this dealer. They went out of their way to make sure I was happy with my purchase.
THE BEST! Service, Quality and Professionalism - AP1884
Just down away by the service, Jesse Strauss gave us from the moment we walked in to the dealership. Was considering the new Levante S and Jesse just made the experience so great we ordered the car on the spot after the test drive. He walked us through the customization process and with my kids was able to build a car that we were all happy with.
He kept me informed through the delivery process and was available as soon as the car arrived to help with all insurance, registration, radar etc... Such an easy process. Have heard of horror stories but Jesse and everyone at the dealership were fantastic.
Will for sure go back and get my text car from them. and have already refereed friends to Jesse.
New car sales - BobW
Chris, Lara in finance and Carl made this extravagant purchase painless and fun! The Levante is awesome as is the dealership! I couldn't ask for a better experience!
WON'T REFUND MY DEPOSIT ...DO NOT GIVE DEPOSIT!!! - Jay Verma
Gave a deposit over the phone for an upcoming SUV ( REFUNDABLE ).. I gave them $1000 deposit over the phone ..purchase didn't happen its been 4 months & im still begging my salesman for a refund ..EDDIE's favorite line "its in the mail you should have it this week "called up the dealership multiple times with NO LUCK !!!
Finally asked my CC company to dispute the charge !!
5 stars for Shimon and WWF - doubledeetob
I had tried other Maserati dealers in the Tri-State area but was not impressed by the attention I received and knowledge of the sales staff - then I found Shimon at WWF.
I cannot say enough positive things about my experience with Shimon - he has product knowledge, is professional and provided regular timely status updates and customer support.