Easy and friendly - Kgflowerchild
No pressure, Easy friendly process from start to finish. Had looked at car online went in tested it out was in and out in about 2 hours. They answered all of my questions.
The best finance manager in town - TanjilaL lippett
Boy oh boy go by GMC Buick on Colonial Drive and this man will help you out a finance manager will pull the rabbit out the hat for you. I love these guys.
Great Experience for purchase of used car. - Mainer2
We were looking for a dependable used car and found it here at Phillips Buick. Our salesperson was Cat. She was great, she listened to what we wanted and made the whole buying process very easy. Would do business again at Phillips.
Outstanding customer service - Bkpcanes
Kyle is the best asset you have working there at Carl Black. What a wonderful service experience anyone could wish for. I will definitely recommend Carl Black and Kyle to all my family and friends. Thank you so much again for helping us with our vehicle and repairs, from the Petersons. Go Dolphins!!
Sullivan Cadilac Pruchase Cadillac XTS 2016 - chuckcat55
Our purchase experience at Sullivan Cadillac was outstanding. Ronnie, our sales associate and Rich the manager were professional, providing answers to all our questions and concerns. . The service department is very accommodating, doing quality prep and warranty work. This dealership has exceeded all our expectations.
LIES. LIES. LIES. - buddy1
Terrible - not a man of their word. Took my car in two weeks ago to sell it and stated they needed a 'clean title.' Did as I was told and paid off my vehicle's balance and obtained the title and walked back in 2 WEEKS LATER and they quoted me $2k less than my original offer. The only thing that changed on the car was the 40 miles I took to drive it there. Here I am a couple days before Christmas and I am now out $6k after the pay off. TERRIBLE. I will be going elsewhere, as should you.
Horrible - JohnV
COMPLETELY blown away by this dealership.Needed some warranty work completed on my truck due to a power steering FAILURE. Dealship blamed my lift and tires then wanted to charge me 2200 dollars to fix it. Thank god rough county stands by there products and customers. I will never buy another GM product because of this dealership. I would recommend anyone go to them. Best part is I asked for a full report of how and why it was related to my lift In a written statement and I basically got a run around story on paper. Do not expect professionalism or quality customer service.
Deceiving acts - Gmc truck
Was very attentive and welcoming when purchasing a new vehicle. But once they had the sale, it all changed! Vehicle is a lemon, been at service dept many times. They do not acknowledge you with a good morning etc just a yes. Very infriendly service front end. Do not think I will ever purchase another vehicle from Danny Len gmc! I change cars every 2 years. I'll be going back to the foreign car market a much better built vehicle!!
Tire rebate debacle - can'tgetnosatisfaction
Service dept. put the wrong tire numbers on the rebate form. Rebate company sent me half of the rebate amount, as a courtesy. After several service department runarounds at Lane about the error--and 3 months later--I called Amy, the manager of Lane. She apologized for the problem and is sending me a check for the other $50.00 of the rebate. So, in conclusion, it was a negative experience with a positive conclusion.
Total zerp - Jimmyjet
Total run around. Broke my dashboard trying to figure out what was wrong with radio/gps. Denied it. Manager said they would fix. Then didn't. Worse customer service ever