truck service - mjo55
Helen is always so helpful in getting our service completed and answering any questions that we have. It is always nice to come away with a clean truck.
Top Reviewed Specialists At This Dealership
My 2017 Ford Focus Hatchback - Joanne Astarita
This is the 2nd new car - third in total - that we have purchased from Paul Parisi at Coggin Deland Ford! Paul is a great person who listens to and gets to know his customers so he can meet our needs and expectations! Thanks Paul! I love my new car!!!
Outsdtanding, courteous low-pressure sales experience!!! - georoberts556
Gary Yeomans Ford/Lincoln was a rare, positive, pleasure to work with.
Friendly, nice, excellent selection and Mr. Hawksby was a true professional
as a salesman. Simply nice, no-pressure, willing to keep looking for what I WANT!
And he was very knowledgeable of the Lincoln cars. He did everything
he committed to when I set-up my appointment, and he was very accommodating when
I changed the time.
He was right-on for my appointment, and ready to go.
The dealership was big, yet very personable, and accommodating.
The dealership was very clean and well organized.
Overall they stand head and shoulders above others.
A+ all the way, (and I seldomly rate car dealers this good)
My favorite dealership. - RobtPJ
I have bought many new cars in my life from Mazda, Ford, Porsche, & Lincoln. This is the best dealership I have ever experienced. I have always been treated in a courteous & professional manor. Any needs, or concerns, that I have ever had have always been completed to my satisfaction. From sales to service, I give them an A+. Robert P. Jones
Outstanding Sales Experience! - Annette007
Wow, just had the quickest and most pleasurable car buying experience! They knew I was enroute, we had the car pulled up front and ready for a drive. I must say I love all the features of the MKC.
Lee was very knowledgeable about the vehicle. We quickly agreed to terms, and then, would be dreaded paperwork... wrong! Bob had my paperwork done in no time at all and it was the easiest car buying experience I have ever had. Laura showed me about the Lincoln app and programmed my car and phone! Don Kitchens, the GM came over to thank me as well. Really great experience!
Tell you everything you want to hear and do nothing.. - Unhappy
I would give no stars if I could. I would like to Thank FORD , Island Lincoln, the engineer, and service tech for nearly getting me and my family in a wreck this weekend. I have had Numerous Problems with my new Truck, from engine lights, back up camera, nearly ended up in a ditch, due to my brakes. I have asked to have these things repaired. I've taken pictures, video's, had my truck sit at this dealer for 10 days with nothing done or very little. This weekend I was in Jacksonville and if you have ever been in Jacksonville, Florida you need your brakes. After having to pump them several times, they would not pump anymore nor would they stop my vehicle and I almost ran into the back of someone. Ford what is it going to take before my truck is repaired or replaced.
Horrible Service - herman1955
Stay away from Brian Gurney. Big Liar!!! They misdiagnosed my car and wanted me to pay $550.00 and drive away with the same problem. I returned and they refunded me after looking over the car again. I went to drive away for the second time now and notice this time my hood would not close and I told Brian and he tried to blame me for it being that way all along just after he had told me that they would never work on my car again. How rude can you get. I told him ok and I would report them. He said wait I need to get my boss and he did. He tried to tell the boss that lie about he thinks the hood was out of line all along. He did not write it down or ask me about it. They tried to fix it two days later but it's still out of alignment. This is awful. Stay away from these guys especially Brian. Big Liar!!!
car was advertised as having satalitte radio. Was told I... - mark2374
car was advertised as having satalitte radio. Was told I needed to subscribe to it. Fine, but I don't see that option anywhere and when I call the dealer, i'm told he will get back to me. 2 weeks later, I'm still waiting. received only one key. when I called to ask if another was available, was told he will get back to me...still waiting.
Senior Business Manager
Ford of Ocala