Great Experience. - dap1163
My wife and I were very pleased with the experience of buying a Vehicle from Kelly Buick/GMC. The salesman did an excellent job. Mike was very friendly, very knowledgeable, took time to show me all of the vehicles features. I would strongly recommend him to anyone.
very professional - Tycaine
Very professional , very eager to help and make sure I could get the best deal. I would recommend the next man to purchase vehicle here
Excellent experience, highly recommended - dguar22
Got what I wanted at the price that I can afford.. Excellent service, professional and helpful.
Highly recommended. Looking forward to during business in the future.
Exceptional people in a dealership that Cares - K9K9
My son was being deployed soon and was on leave . He was looking at trucks in different dealerships... He's exceptionally mature for his 25 years had signed up for another term .,was looking to make a purchase.
I have to say after he visited numerous places I accompanied him to Star Gmc ..
the staff treats you as part of the team from the moment you walk through their doors your greeted with a warm welcome from the receptionist and the staff ... very refreshing..
Our Salesperson Was Brandon whom I would tell everyone to go see if your making a vehicle purchase... Brandon listens and actually hears what you have to say.., from your needs to your likes and your budget ... he doesn't push u into anything u don't need . and let's u take your time.. He understands the purchase is a personal choice and he respects that.
He works hard and fights to get you the best deal possible and find the vehicle u want.
He is s gentleman ...is a pleasure to deal with ..
I have to admit Brandon , goes above and beyond to make the experience as stress free as possible
they love the military ... I say that because from all the dealerships that were visited STAR GMC was the only one that really went above and beyond not only to make him the best deal but also to make sure his expectations were exceeded.
I thank STAR GMC and their staff for making us feel as if we were family...
Buying a vehicle here is a must do at least once to appreciate wat most dealerships lack.
Great Experience - GMC Family
Was referred to the dealership and glad we were. Treated with respect, top notch customer service and the salesman listened to our asks instead of forcing a car to fit us. Took the time to have us come back 2 times before the final decision to purchase a new vehicle. We researched alot online and Pointe was the best!
PURCHASE OF A NEW TRUCK - mwolbert
Bill Heron, was the best salesman that I have ever had in purchasing a new vehicle. He did everything he could to give us what we wanted and kept us in our budget.
No pressure! - bahlight
Not your "typical salesperson", Jim Burgert rearranged his schedule to accommodate ours, and never once made us feel pressure to buy. A genuinely nice guy, he and Matt Morrison made our buying experience a pleasant one. Both gentlemen were knowledgeable and professional from beginning to end.
General maintenance - GeorgeDee
All done in realatively quickly while I waited. All staff were curtious and friendly. Nicole on service desk. I use to service both my vehicles for 50+ years !
Always the Best! - Elliott Stroul
The definition of professionalism and making you feel like family. Everyone is totally awesome.
Kathy, Tommy, Todd, the service crew and Fred. It is always a pleasure to business there.
excellent place for your car or truck - templephil
I have had nothing but excellent experiences with Patriot. There have taken good care of my truck and been very patient and attentive to my requests. There have been a few occasions where I have been late and they still take me and get my issues resolved.
Honest, Fair, Friendly - adavid02
Coming in just to look, Lou Cerota saw me in the lot and asked if he could help. Lou was very helpful in answering all my questions and the eventual test drive ended in a purchase. Lou was very patient as we went through the paperwork and he arranged it so I could pick up my 'new' used vehicle within a few hours. I would send anyone to Lou and this dealership. Every step of the process was painless and friendly.
Recommend Tina Alldrege - blackpearl
We recently purchased a used vehicle from Union Park Honda. Tina Alldredge was our salesperson. She was absolutely wonderful. We love our Honda! We would not hesitate to buy another vehicle if needed from Tina. She made this experience great. We needed a couple of things done to the car and she made all the necessary arrangements to get the work done. If you want a caring, knowledgeable salesperson ask for Tina Alldredge! You will not be sorry.
Highly Recommend - sthomas927
Randy Ziegler was awesome to work with. He made the entire process very easy. He was extremely thorough when reviewing the features of the car. I would recommend Rand and Bergey's to anyone in the market for a new car.
recall simple and friendly, - wayne swope
I received a recall notice from on-star for the trailer hitch on my 2016 gmc canyon. I had 2 sleepless nights in fear on gmc service after my first experience with Burns gmc in Marlton ,new jersey.
Finally i went to Burke motors in Cape May Court house, nj. They where friendly and appeared to want a customer unlike my selling dealer,(burns in Marlton ,nj). i was pleased at there investigating of the issue. They informed me the trailer hitch was back ordered, but they would keep me updated. Friendly and updating customers, new experience. I left and 10 minutes later got a phone call asking me to return to the dealer. They inspected the trailer hitch and reviewed the recall papers . My vehicle was clear and safe and I am thankful.
I received a survey from the dealer but they never provided an ID or Password so u spend 30 min. of ur time filling it out and then can not submit it. contact them and they send another survey again no user ID or Password. Contacted gm customer service and the 4th and 5th person i spoke to transferred me to call my own phone. gm has an issue.
Burke motors was a breath of fresh air,
Great Car Buying Experience - HuggyFam
Just bought my 4th GMC Yukon yesterday. My first purchase from this dealership. What a great experience! Brian DeNight from the sales department was amazing! I'll never go to another dealership again!!!
"Sales" - wayne m.
We were greeted immediately by Victor. He introduced us to Daniel the salesman. Daniel was pleasant and worked hard to make sure we got the truck we wanted. Running in and out of the rain to bring trucks to us to keep us from getting wet. Daniel & Glenn really went out of their way to take care of us to give us the best deal on a 2017 GMC Canyon. The people at Penske all are very professional and a pleasure to work with. They gave a good deal on my trade-in. Daniel our salesman spent plenty of time showing the features inside the truck to my wife and I. John was also helpful in going over the extended warranty, tire protection and the Xzilon. Joy Page made sure we were well taken care of at the dealership. Kudos to everyone at Geoff Penske. Thanks you made buying a truck easy. Would recommend to anyone to give them a chance.
Outstanding Service - Colonel Bob
Once again Fred Beans has demonstrated what customer service is all about! From the sales department to the service they are a first class team who knew what it means to be both attentive and customer focused--the reason I will never go elsewhere!
better than average - JohnD
1. My salesman Ben was a real nice guy but I felt that he was not completely up front informing me about the $199 for glass etching and the 3year tire, glass and tire protection. There was a lot of conversation flying around about this, that and the other...and then next I know I'm reviewing a sheet with these extra fees. I probably would have went for the tire, glass, tire protetion anyway but definately not the glass etching!
2. I also feel more time could have been spent actually detailing the truck (wipe down the dashboard and wax the paint) and less time putting Armorall on the tires.
3. Other than than Ben was very nice and your finance guy was very efficient.
Service dept a joke,about worst ever liars - dennisinpalass
We brought our 2017 Enclave in for brake and steering issues.I requested a test drive with the tech.Srevice advisor had shop Forman drive truck with My sister and ai after they said nothing was wrong.Shop Forman drove with us and after the brakes went to the flor and he almost went through the windshield he told Service advisor somethings wrong to bring it back in.They parked the car and came back an hour later and said its fine yet didn't move truck again.The gave us a truck with a very low brake pedal and said u less there's a code they can't fix it.My sister was in Jersey and the brakes total went out,Roadside had to be called.It was towed to a nearest Buick dealer that found the bad a Master cylinder in ten minutes.
The trucks brakes work great now.thanks for almost killing us Faulkner abuick.I bought my Caddy there,not anymore since Faulkner employs such dishonest clueless techs and service adbisors
Mellissa Haas - BigMike48499
Great to work with. Made everything quick and easy. Great personality and put the deal together within an hour. I would highly recommend her to anyone looking to buy a new or used vehicle. I would buy from her again.
Felt very valued here ... - K6
We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick!
Great Long Distance Corvette Experience - Dave
I owned 2 Corvettes in the past but was a little nervous purchasing a 2017 Corvette from a dealership 3 hours away from my home. However, the experience was wonderful under the guidance of sales adviser Sam Kelley. He was extremely knowledgeable and patient throughout the entire process. My wife and I rented a car in order to drive to Atlantic City for the Corvette delivery. We planned to drop the rental car off at the Budget rental counter in the local airport and Uber/taxi back to the Kerbec dealership but Sam insisted on letting us follow him there and giving us a ride back!
Needless to say...we highly recommend Sam. We love our new C7 Corvette and recommend Kerbeck.
Completely Satisfied & Definitely Recommend - FordFan27
We were in the market for a new 2017 Buick Encore. We gathered quotes and visited a few dealers. Janiqua Small quickly responded to our request for an internet price. We visited the dealership and were initially greeted and assisted by John Simonelli who introduced us to our Sales Professional Perry Bonifazi. Perry was courteous, professional, informative and knowledgeable of the Buick product line. We received very fair pricing on both our trade and the Encore we were purchasing. Finance Manager Ashley Hillman was helpful with the finance process. We encourage anyone in the market for a new Buick or GMC to visit Faulkner Buick GMC.
Deceptive or Incompetent - pawel
I found a truck I was interested in: a 2016 GMC Sierra 2500HD with a service body. I was in touch with the dealer for about a week, when I noticed that new dealer incentives made the price of the truck very attractive. I sent another email to Amanda Duffy, who supposedly verified the price and asked me to come in as some rebates were to expire the following business day. I came in that same day, spent a couple of hours checking out the truck (and waiting), just to find out that the price of the truck is actually $8,000 more than advertised or verified. Their contention is that the price of the truck was correct, they just "forgot" to include the "upfitter" of the regular bed to service body. They would not honor the advertised price and declined to accept the responsibility for their omission and misrepresentations. Very disappointed. Will not shop there again. Beware...just because you verify the price does not guarantee that this would be the actual price of your new vehicle. Deceptive or incompetent....either way, I will not shop here again.
Excellent - Jessiej259
Our salesman, Dan Mindicino, was exceptional. He was very helpful and made buying a vehicle easy, quick and painless. I have owned 4 new vehicles in the last 4 years and this has been the easiest and most rewarding experience from a dealership.
Don't trust the dealership - Michael a nerone
Spoke with staff and sales manager for a week back and forth because I live 65 miles away always about same truck finally had time to go see truck and spoke to them all the way there was a little lost they kept telling me come in . I get the they say truck was sold 2 days ago so what rating can I give but f for failure
Extremely frendly! - Kvillegas
Our salesman was Vince, we have purchased many cars in the past and he is defiantly one of the best we have dealt with! From the beginning he told us he was new to the dealership and might not know everything about the vehicles, but would make sure to get us all the information we wanted/needed. He never tried to pretend he knew it all! Everyone was very helpful and friendly!! Highly recommended!
Was one of the nicest salesperson I have dealt with in a... - Tradoc
Was one of the nicest salesperson I have dealt with in a long time. No pressure at all. I drove 4 cars before making my purchase. Almost like dealing with family.
Star Car Buick GMC Easton
Kelly Buick GMC
Sales & Leasing Consultant
Sales & Leasing Professional