Amazing Service - jdigalbo
from the on-line listings, the new modern showroom and a dealers rep that I have known and trusted for over 25 years (Denise Kennedy-Watson), and a service department that is the best (see Mason), and an excellent finance department (Karen Lehmann) Kindle is hard to beat
SID IS THE MAN! - NATAY WILLIAMS
MET MY FIANCEE FOR HIS SERVICE CHANGE AND ENDED UP DRIVING OUT WITH A NEW 2016 FORD MUSTANG. VERY PROFESSIONAL YET MADE ME FEEL COMFORTABLE IN MY NEW PURCHASE.
5th Vehcile Purchaed at Haldeman Ford! - Daryn1978
This will be my 5th vehicle I have purchased from Haldeman Ford in Kutztown! From the salesman (Butch and Tom) to the delivery of the vehicle everything was smooth and professional! The price was spot on, the warranty provided by Ford Pre-Owned Certified gives me piece of mind that I am covered should something unforsen arise. I highly recommend giving Haldeman Ford a try when you want to purchase a new or used vehicle!
They lied - Outsider
Talked to some one about a 2005Ford Escape that was listed in the auto locator I was told that the car vehicle was not on the floor yet and it was in the shop being checked over. They said I will receive a call when I can look at it.l called a couple of days later and she said it wasn't ready and it should be ready in a couple of days and when it is ready I will have the 1st opportunity to buy it. Next day a sales person called and we set up a day to look at it. Next day I received a text saying they sold it. The one thing that I don't get they knew I was looking for a vehicle,but didn't make any other offers
I would highly recommend this dealership! - KateW
Found the car I wanted for an amazingly fair price (no haggling necessary!) and it was new with all of the features I wanted and our sales person was responsive and helpful with every question. The staff members we spoke with were all very pleasant and easy to work with. Our sales person was Kurt and he was absolutely amazing! Kurt emailed details back and forth and even had the paperwork and car together amd ready to go before I glt there. Looking for a car was very stressful and this dealership made it right by making my first car buying experience significantly less stressful and way easy.
Poor customer service - krhawk16
Went to the Hertrich Mazda dealership almost certain I'd be buying a car before leaving, but left never wanting to come back to this dealership ever again. Service was incredibly poor, and when I asked basic questions about the specifics of a model I was looking at, both the salesperson AND manager had no answer for me; they were completely uneducated about their product. I will gladly be taking my money elsewhere, to a dealership who actually cares about their customers.
Salesman was fine, no pressure, no hassle which I... - Urban S
Salesman was fine, no pressure, no hassle which I welcomed. Problems started when the sales manager, Randy got involved. Stereotypical used car sales approach. Insincere smile, clammy handshake to go along with every effort to avoid giving you straight numbers. Even if you ask repeatedly, he wont deliver them. Goes straight for the jugular w/ almost the most profitable finance deal he can strike then comes back with the very worst through a smokescreen of catchphrases and highlites on your proposed contract. If he writes your deal, you'll get taken, friend. Bottom line, he took a loyal Ford/Mercury Owner, 2 Ford Explorers & Merc Mountaneer, and turned me into the competitor's happy customer. Beware.
Since 1990, I have purchased 6 new vehicles from Pete... - DORO2000
Since 1990, I have purchased 6 new vehicles from Pete Conti at Reedman-Toll Auto World. I was introduced to him by my brother and have followed in his footsteps whenever I buy a car. My initial purchase was a 1990 Lincoln Mark VII and I continued buying Lincolns primarily through 2003 when I purchased a Lincoln LS Premium Sport, which I still own. I also purchased 2 Mercury Sables from Mr. Conti as second vehicles. My latest purchase was in 2010 when I bought a Chrysler 300 Hemi. Mr. Conti is our family's prized sales manager at Reedman-Toll. It has always been a pleasure working with Mr. Conti because of his professional demeanor along with his genuine interest and concern for the customer. Pete Conti goes the extra mile to make certain that the customer is completely comfortable with their new car purchase. He is efficient, patient, courteous, handles the details, and bends over backwards to provide the ultimate in customer service and thereby fostering continued customer satisfaction.
Kindle Auto Plaza