Great buying experience at Peoria Acura! - Nick7714
We showed up with no appointment. John Lozano met us at the door and asked how he could help. The cars we were interested in were at a tent sale. He arranged to have a Salesman meet us at the tent sale since it was early in the morning and we were able to test drive a car we eventually bought. Not wanting to conduct business at the tent sale, a salesperson drove the car back to the dealership and John finished the sale with us. Great customer service and support since we had quite a bit of logistics to coordinate.. A great and congenial atmosphere even during the negotiations. I would recommend both John and Peoria Acura to my friends.
Unscheduled visit - exceptional experience - Coyotes Fan
I called to see when the next TLX class was. Qua (sp?) in service took my call, asked why, I said I had trouble saving speed dials on my new used vehicle. He asked if I could stop by. I did, he not only helped with that, we went through all the settings. He saw I had a tire with low pressure, asked if I had time to wait while he filled my tires, washed and even personally vaccuumed my vehicle. Told me to have a soda and snacks in the lounge area. All this without an appointment nor invoice to sign. I had brought in my car one other time to him previously and had a similarly great experience.
Chris Hefke, the best sales consultant ever! - Mrs. French
Hands down the best automobile buying experience ever! Ask for sales consultant, Chris Hefke. NOBODY HAS EVER GIVEN US BETTER CUSTOMER SERVICE! The manager was excellent. The financier, Charles, was excellent. We will recommend this dealership to all of our friends and family. Yes, we are older and have purchased many times from many places...Thank you Acura North Scottsdale!