Great Job Camelback BMW - tomkris
Doug Martin, Kim Reid and the rest of the sales team were great to work with. This is our 2nd purchase from them in the past 18 months and both transactions were stress free.
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New & Pre-Owned Client Advisor
New Car Sales Associate
I made an appointment to have my scheduled maintenance and w - Russ
I made an appointment for my scheduled maintenance and when I arrived they got me started right away. They were very courteous and thorough. Unexpected programming was required which necessitated more time to accomplish and Mark got me a "loner" to use until the next day. All was done quickly and smoothly. I picked my car the next day which was waiting for me when I arrived. Mark explained all that was done and I was on my way. It was a very good experience and I thank Mark for his courtesy and business like approach.
FRUSTRATED - Bo & Steph
Very disappointed with the way things went with BMW North Scottsdale and our salesman Kevin Pederson. Buyer beware, if you are not using their financing, they don't want to do business with you. We found a beautiful BMW 528i that was priced within our budget. We arranged direct financing with our credit union and went to the dealership to test drive the car and pick up a purchase agreement. Once Kevin realized we were not going to be finalizing the deal that evening, his tone changed. He was visually upset and told us that there was a strong possibility that the car would sell before the credit union sent the payment (even though it was going to be overnighted). This was quite upsetting as we have done this on a previous car purchase and we were even offering to leaving a large downpayment ($10k) to hold the car for 24 hours. We left the dealership frustrated. We just couldn't bring ourselves to submit the paperwork to our bank knowing the headache that would occur if the car sold the next day as Kevin suggested. We are back in the market, hoping to find a dealership that wants to do business with a client that has prearranged financing.
Chapman BMW On Camelback