Don gets a perfect 10. - Happy Driver 8
I was very impressed with the dealership.I really like the things that Honda offers like loaner cars for service etc.The first day we visited the dealership we were helped by Khaled Elridi . He was very nice and we went on a test drive. He was very helpful. Due to schedule obligations we needed to return the next day. When we returned we asked for him, but he had an appointment with another customer. He kindly referred us to Don Rigsbee. He was very helpful. Since I test drove a car the day before, I was pretty sure of what type of vehicle I wanted. Don located the car with all the options that I was looking for in the color I preferred. I test drove that car and really liked it. Don showed us how different things on the car and how they worked. He is very knowledgeable ! After purchasing the vehicle he explained many things in the car and paired my phone with the car.He also programed other things the way I wanted. I would definitely recommend him to others.
additional space - Honda Family Man
My family is expanding and we had a Honda Civic. The dealership worked to give us a great deal on a brand new Honda Odyssey. Great service.
Top Reviewed Specialists At This Dealership
Wonderful experience - Nina S Fields
Alison was an absolute pleasure to work with. She was so professional and friendly. During down times when paperwork was being processed and finalized she held general conversation and made me feel like I was dealing with a friend. I would, hands down, recommend her to any and everyone I know.
Salesman - RogerDodger
Tony Moore was very knowledgeable about the Honda Odyssey and got me pretty close to price I wanted to pay. He showed me all the features and synced my phone with Bluetooth.
Outstanding service - jennyw
My Honda has been serviced by Crown Honda of Southpoint for five years. Everyone is great, especially Michael. The shuttle service is very convenient. I think everyone at Crown Honda deserves a raise.
Friends of Mine - jean73
We have been dealing with Davenport Auto for 32 plus years. We keep coming back because they treat us with dignity and respect. We always get a great product and super service. Matt and Linwood feel like family! thanks guys!
Excellent service and friendly staff - honda123
Excellent service along with a knowledgeable friendly staff. Rachel and Joel are incredible sales people and their attention to detail and providing the customer with first class service is truly what sets this dealership apart. I would highly recommend Honda of Roanoke Rapids to anyone looking for a truly easy and professional buying experience. Thank You to everyone the helped get into my awesome Ridgeline!
Extremely wonderful car dealership - Bill008
Donny McCabe was a great salesperson. He is truly a wonderful person along with being a great salesmen. He went above and beyond what a salesperson would do to find the right vehicle for me.
Great Customer Service! - BohemianTeacher
You helped me to get what I needed to make the purchase. Jimmy Varnell was an energetic and nice salesman. The entire team was wonderful.
Overall Great Car Buying Experience - Dabs
We can not speak highly enough about the great car buying experience we had with Daniel Hodges and Leith Honda of Aberdeen! He was knowledgeable, friendly, flexible and helpful throughout the whole car buying experience. We never felt pressured, he truly listened to our family's needs and wants. We had multiple interactions including initial interest in Honda vehicles, test driving multiple ones, and later purchasing our new family vehicle. We will will back again, and highly recommend working with him and his team @ Leith Honda of Aberdeen!
THANK YOU MR. HODGES!
Run the other way - uncmagnolia
If it was possible, I wouldn't even give Sanford Honda one star.
My husband and I bought a car from this dealership 6 weeks ago and it has been a horrible experience from the beginning.
First of all, the car was filthy when we went for our test drive. Then, once discussing details, the salesman showed us the wrong history report on the car. He didn't believe me the first several times that I pointed this out (his inability to listen to me became a theme). Our salesman would direct all questions and comments to my husband even when I was the one asking for details. This was even after he was told that this car was going to be my vehicle and I was the one writing the $20,000 check for the car. I was livid. I took my husband outside and let him know that if there was another option (they had the only model/year/package used model within 150 miles) I would not be buying a car from them.
Any way, I suppressed my anger and we buy the car. I had no problems with the finance department. They were great and competent.
A few weeks later we receive the tax and registration bill from the DMV and notice that it doesn't have the correct VIN number. We call the dealership and they say that they sent the wrong information to the DMV. Unbeknownst to me, they had called my husband shortly after we bought the car for him to verify the VIN (which he did). They did not explain why they needed this information. So, they had known about this problem for weeks but hadn't let us know or corrected the problem. When we call, the dealership promises us that they have sent in the correct information to the DMV and we will receive a tag in threee days maximum. No tag appears... We call a week later and they tell us that they are working on it and feed us the exact same lines as they had the week before (meaning that they have not done anything to correct the problem). They did tell us that we could drive down to the dealership to get another temporary tag. We live an hour and a half away, have a newborn, and this is not our fault. All of these issues should have already been fixed and all tags should have been overnighted to our house.
So, in summary, I've owned a car for 6 weeks that is not registered, I have expired tags, and I owe a tax and registration bill on a car that I don't own.
I feel like my concerns have been completely ignored by Sanford Honda. If you want to buy a Honda, go to a Flow dealership. I've worked with them multiple times and they were fantastic.
General Manager rude - LOve my new Honda!
General Mgr opted to increase offer during negotiations $1,500. Yes increase! Bought my new Pilot today from another dealership $2k less. The GM never had a nice word to say, was a jerk. The sales person was young, new and friendly. Have no idea how he works for this man. I have even written Honda about this horrible experience.
Sales & Leasing Consultant