Car # 7/8. Lost count! As always amazing customer service! - thefays4
I just wanted to say thank you so much to John Brennan, Vinnie Ferrone, and Russ Clark. They made my car buying experience quick, easy, trustworthy, and fun. John was very attentive and thorough in finding the car that was right for me. Vinnie made the paperwork quick and easy. And Russ as always, made us feel welcome and assured us that we were making the right purchase for our needs. I have purchased 7, 8, 9 (I can't even remember how many) cars from Russ and his team. I highly recommend to anyone this dealership. Plus you can't go wrong with a Honda!
LONG TIME SATISFIED CUSTOMER
Best Experience Ever - Jason Lee
Buying our pre-owned Honda Fit was the most hassle free car purchasing experience ever. There are othet good dealerships in Fayetteville, but not at the level of Bryan. I still don't know how they got us the low finance rate and a car much better than I anticipated being able to afford. BIG thanks to R. Hawthorne, B. Mclaurin, the finance team and mechanics and detailers for turning us into Bryan customers for life!
Top Reviewed Specialists At This Dealership
Top Notch - mom2MYkids
Alison made my daughter's first car purchase a total success!! Alison was very honest, personable, knowledgeable and genuinely dedicated to finding the perfect car, at a great price. She communicated well and kept us abreast of any information that we needed to know.
I will purchase my next Honda from Alison and gladly refer anyone who wants a vehicle, as well.
Thanks so much Alison and Leith Honda for top notch service!!!
Best buying experience I ever had!! - Mel1951
A friend recommended me to go to Boyd Honda and ask for Tabitha. She is the best salesperson ever; She's honest, great personality, straight to point and very professional. Everywhere else I went to purchase a vehicle, no one could help me. But somehow Tabitha did, she took charge of my situation and even pick out my new truck. Not taking anything away from any of the other sales persons, but I have to say in my opinion, Tabitha is #1 on the sales list!!! Boyd Honda has the Good, The Better and Tabitha is the Best!!!
Low-Pressure Sales, Great Value - Kevin Klein
I bought a 2017 CRV today from Crown. My wife and I test-drove while in the process of comparing several crossover SUV's (RAV4, Tucson, Rogue, and the CRV). Our salesperson Jerrod let us test-drive the CRV and knowledgeably answered all of our questions while not being intrusive (this in contrast to some of our other test-drive experiences, where we didn't get a word in edge-wise or touch the wheel for at least 20 minutes). He later showed me all of the electronic and safety features with the enthusiasm of a true fan. Justin, the finance guy, laid out all of our options honestly and didn't try to bait-and-switch us on anything. And Oliver, the internet sales manager, gave us a very fair price that none of the other Honda dealerships in the area could beat. All in all it was easily the best and least stressful car-purchasing experience I've been a part of.
Excellant Service in both service and sales departments. - S&S Customer
MY wife and I have never been disappointed,
when buying a Honda or GMC vehicle. They
are the best dealership we have been associated
with, in (3) states we have lived in.
Excellent service and friendly staff - honda123
Excellent service along with a knowledgeable friendly staff. Rachel and Joel are incredible sales people and their attention to detail and providing the customer with first class service is truly what sets this dealership apart. I would highly recommend Honda of Roanoke Rapids to anyone looking for a truly easy and professional buying experience. Thank You to everyone the helped get into my awesome Ridgeline!
Extremely wonderful car dealership - Bill008
Donny McCabe was a great salesperson. He is truly a wonderful person along with being a great salesmen. He went above and beyond what a salesperson would do to find the right vehicle for me.
Great Customer Service! - BohemianTeacher
You helped me to get what I needed to make the purchase. Jimmy Varnell was an energetic and nice salesman. The entire team was wonderful.
Overall Great Car Buying Experience - Dabs
We can not speak highly enough about the great car buying experience we had with Daniel Hodges and Leith Honda of Aberdeen! He was knowledgeable, friendly, flexible and helpful throughout the whole car buying experience. We never felt pressured, he truly listened to our family's needs and wants. We had multiple interactions including initial interest in Honda vehicles, test driving multiple ones, and later purchasing our new family vehicle. We will will back again, and highly recommend working with him and his team @ Leith Honda of Aberdeen!
THANK YOU MR. HODGES!
Run the other way - uncmagnolia
If it was possible, I wouldn't even give Sanford Honda one star.
My husband and I bought a car from this dealership 6 weeks ago and it has been a horrible experience from the beginning.
First of all, the car was filthy when we went for our test drive. Then, once discussing details, the salesman showed us the wrong history report on the car. He didn't believe me the first several times that I pointed this out (his inability to listen to me became a theme). Our salesman would direct all questions and comments to my husband even when I was the one asking for details. This was even after he was told that this car was going to be my vehicle and I was the one writing the $20,000 check for the car. I was livid. I took my husband outside and let him know that if there was another option (they had the only model/year/package used model within 150 miles) I would not be buying a car from them.
Any way, I suppressed my anger and we buy the car. I had no problems with the finance department. They were great and competent.
A few weeks later we receive the tax and registration bill from the DMV and notice that it doesn't have the correct VIN number. We call the dealership and they say that they sent the wrong information to the DMV. Unbeknownst to me, they had called my husband shortly after we bought the car for him to verify the VIN (which he did). They did not explain why they needed this information. So, they had known about this problem for weeks but hadn't let us know or corrected the problem. When we call, the dealership promises us that they have sent in the correct information to the DMV and we will receive a tag in threee days maximum. No tag appears... We call a week later and they tell us that they are working on it and feed us the exact same lines as they had the week before (meaning that they have not done anything to correct the problem). They did tell us that we could drive down to the dealership to get another temporary tag. We live an hour and a half away, have a newborn, and this is not our fault. All of these issues should have already been fixed and all tags should have been overnighted to our house.
So, in summary, I've owned a car for 6 weeks that is not registered, I have expired tags, and I owe a tax and registration bill on a car that I don't own.
I feel like my concerns have been completely ignored by Sanford Honda. If you want to buy a Honda, go to a Flow dealership. I've worked with them multiple times and they were fantastic.
General Manager rude - LOve my new Honda!
General Mgr opted to increase offer during negotiations $1,500. Yes increase! Bought my new Pilot today from another dealership $2k less. The GM never had a nice word to say, was a jerk. The sales person was young, new and friendly. Have no idea how he works for this man. I have even written Honda about this horrible experience.