Fabulous salesman and manager - Anonymous
Both of the staff I worked with helped me make an informed decision on my new lease. I was hesitant to make such a big decision but they both assured all of my questions were answered and I was getting a great deal that not only was excellent financially but that I would be safely insured through the insurance company they recommended and through the dealership. They were kind, professional, and impressed me greatly. Thank you Autopark Honda!
Excellent customer service - Cherry
I have purchased 3 cars at Bryan Honda and had great service. This purchase Romie Hawthorne. Was my consultant and very courteous knowledge helpful and great to work with made it very easy.
Top Reviewed Specialists At This Dealership
Wonderful experience! - Belindak
We had a wonderful car buying experience with Sam Santiago @ Leith! Quick, efficient use of our time and energy, and Sam went above and beyond to take care of all the extras. Will be back!
Absolutely great experience overall! - Tlw4288
Bobby Wilkerson is a great salesperson. He was welcoming, knowledgeable and a pleasure to deal with. I would recommend Boyd Honda and Bobby Wilkerson to all my family and friends.
Great, timely, - Accord17
Because Michael Brosnick was excellent meeting my needs. And he was very professional he should be awarded a employee of the month I will like to deal with him every time
Always fast and great service. - Service Review
I always have great service from the Buick Service Department. Matt is always on top of things and I actually look forward to going the the Buick Service Department to have my car serviced. Great job.
Excellent service and friendly staff - honda123
Excellent service along with a knowledgeable friendly staff. Rachel and Joel are incredible sales people and their attention to detail and providing the customer with first class service is truly what sets this dealership apart. I would highly recommend Honda of Roanoke Rapids to anyone looking for a truly easy and professional buying experience. Thank You to everyone the helped get into my awesome Ridgeline!
Extremely wonderful car dealership - Bill008
Donny McCabe was a great salesperson. He is truly a wonderful person along with being a great salesmen. He went above and beyond what a salesperson would do to find the right vehicle for me.
Great Customer Service! - BohemianTeacher
You helped me to get what I needed to make the purchase. Jimmy Varnell was an energetic and nice salesman. The entire team was wonderful.
Fun and pleasant experience - 17Accord
Andy Matthews was great to do business with. Any questions or concerns were addressed immediately. The other sales people were friendly and helpful. The service center was helpful and professional. Support Moore County and shop local.
Run the other way - uncmagnolia
If it was possible, I wouldn't even give Sanford Honda one star.
My husband and I bought a car from this dealership 6 weeks ago and it has been a horrible experience from the beginning.
First of all, the car was filthy when we went for our test drive. Then, once discussing details, the salesman showed us the wrong history report on the car. He didn't believe me the first several times that I pointed this out (his inability to listen to me became a theme). Our salesman would direct all questions and comments to my husband even when I was the one asking for details. This was even after he was told that this car was going to be my vehicle and I was the one writing the $20,000 check for the car. I was livid. I took my husband outside and let him know that if there was another option (they had the only model/year/package used model within 150 miles) I would not be buying a car from them.
Any way, I suppressed my anger and we buy the car. I had no problems with the finance department. They were great and competent.
A few weeks later we receive the tax and registration bill from the DMV and notice that it doesn't have the correct VIN number. We call the dealership and they say that they sent the wrong information to the DMV. Unbeknownst to me, they had called my husband shortly after we bought the car for him to verify the VIN (which he did). They did not explain why they needed this information. So, they had known about this problem for weeks but hadn't let us know or corrected the problem. When we call, the dealership promises us that they have sent in the correct information to the DMV and we will receive a tag in threee days maximum. No tag appears... We call a week later and they tell us that they are working on it and feed us the exact same lines as they had the week before (meaning that they have not done anything to correct the problem). They did tell us that we could drive down to the dealership to get another temporary tag. We live an hour and a half away, have a newborn, and this is not our fault. All of these issues should have already been fixed and all tags should have been overnighted to our house.
So, in summary, I've owned a car for 6 weeks that is not registered, I have expired tags, and I owe a tax and registration bill on a car that I don't own.
I feel like my concerns have been completely ignored by Sanford Honda. If you want to buy a Honda, go to a Flow dealership. I've worked with them multiple times and they were fantastic.
General Manager rude - LOve my new Honda!
General Mgr opted to increase offer during negotiations $1,500. Yes increase! Bought my new Pilot today from another dealership $2k less. The GM never had a nice word to say, was a jerk. The sales person was young, new and friendly. Have no idea how he works for this man. I have even written Honda about this horrible experience.
Sales & Leasing Consultant