Hassle free car buying - Lexusfan.
Very knowledgeable sales person that can explain things so simple to understand. Very direct to the business of satisfying the customer needs, no running around the bush. I did not even have a slightest doubt that I am going to buy my car from from them. I just felt so well taken cared of....
Fabulous Service - Maureen McMahon
I just leased two new cars from Lexus El Cajon and had a superb experience. They worked hard showing me my different options and finding the exterior and interior colors that I wanted. David Bacon, the manager, was johnny on the spot about all our needs. Most of all I love the cars, an ES350 and LX350. They both drive like a dream. I highly recommend this dealership. Jose helped me with the programming and setting up of the systems in the car and he was the best and most patient person I have ever had in this regard.
Buy Lexus - Buy Lexus
The manager need to give sale person authority selling the price of car, I don't like she go in and out to ask the price to sell, that is bad, let customer sit there look so bad....
You to Orange county, all dealer in here, sale man they make decision to sell...
Worst Service Ever - lexcar1
I bought my 250 ISC convertable at this dealership a few years ago. Last year I received a recall notice about the Takata airbags that were suddenly opening and killing/injuring passengers, so I brought my car in with the recall notice for service. I was told that the fix was not yet available but they would call me. Today, after reading Takata was filing for bankruptcy, & never having heard from the dealership, I called them. They told me they had "a list" that was very long, to get the new airbags. They said my name was not on the list, despite the fact that I'd been there a year ago. They suggested that perhaps I should try to get "someone else" to do the repair for me. I couldn't believe that! I bought my car there, not from "someone else'! I told them to put my name on the list. Then I asked when I could expect to hear from them and the answer was: "Not until after October, if you're lucky".
Do yourself a favor and go to the dealership in Carlsbad. I personally will NEVER buy another car at this one.